Full-Time

Dealer Relations Manager

Posted on 2/5/2025

S&P Global

S&P Global

10,001+ employees

Provides financial information and analytics services

Data & Analytics
Financial Services

Mid, Senior

No H1B Sponsorship

Apex, NC, USA

Candidates must be local to North Carolina.

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Marketing
Customer Service

You match the following S&P Global 's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Bachelors’ degree in Business, Management, Marketing or a related field
  • 3-5 years professional experience working in sales, marketing or customer service in a luxury automotive retail environment
  • Significant experience working with CRM tools and are at ease with technology
  • Think quickly on your feet and handle ambiguity
  • Communicate well both orally and in writing and demonstrate business and financial acumen in your daily work
  • Know how to establish rapport and develop meaningful relationships with your clients
  • Negotiate effectively, finding the win-win solution to problems
  • Proactively solicit feedback, ask clarifying questions and resolve issues in a non-confrontational way
  • Ability to perform as part of a larger team and work independently to schedule and prioritize your work
  • Regularly assess your own performance and adapt your work to achieve better results
  • Must believe in what you do and feel a vested interest the company’s success
  • This role requires 80%-100% travel within the region and nationally as needed
Responsibilities
  • Responsible for day-to-day dealer relationship management and champion the adoption and ongoing use of the company product in the dealerships
  • Execute launch planning, manage the product implementation and deliver initial and ongoing training to meet the needs of the dealers in their area through regular monthly performance visits as well as the same to the regional team
  • Serve as first point of contact for our handling dealerships issues and follows up on those that have been escalated
  • Bring best practice knowledge of the product into the client organization to support the company’s value proposition to its dealerships and to teammates on the regional team
  • Ensure that product changes, new features and releases are communicated and implemented in a timely manner to their accounts
  • This position will cover a geographical area and work as part of a larger team reporting to a Director of Dealer Relations
  • Responsible for the retention of 20+ accounts
Desired Qualifications
  • Practical experience, a comprehensive understanding, and strong working knowledge of how an automotive dealership runs day to day
  • Candidates local to North Carolina

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Global Market Intelligence, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

Company Stage

IPO

Total Funding

N/A

Headquarters

New York City, New York

Founded

1917

Simplify Jobs

Simplify's Take

What believers are saying

  • AI integration boosts S&P Global's data analytics and event detection capabilities.
  • Expansion in ESG solutions meets growing market demand for sustainability.
  • Direct indexing platforms offer personalized and tax-managed investing solutions.

What critics are saying

  • Emerging competition from AI-driven platforms like Quantifind challenges market position.
  • Integration of ProntoNLP may affect short-term operational efficiency.
  • Resource allocation to new ventures could impact existing operations.

What makes S&P Global unique

  • S&P Global integrates AI and NLP for enhanced data analytics capabilities.
  • The company offers comprehensive ESG solutions in private markets.
  • S&P Global's acquisition strategy strengthens its position in financial intelligence.

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Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts