Senior Clinical Excellence Specialist @ Grow Therapy

About us:

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

What You’ll Be Doing:

The Sr. Clinical Excellence Specialist (PMHNP) plays a pivotal role in supporting providers who partner with Grow Therapy. You’ll be part of the Clinical Excellence team working to help providers achieve the highest standards of care, clinical outcomes, and client satisfaction. This position is responsible for outreaching licensed therapists and prescribers to strengthen their skills and knowledge, promote continuous quality improvement, and ensure that clinical practices align with regulatory requirements and best practices in the field. The Sr. Clinical Excellence Specialist (PMHNP) will work collaboratively with the quality team to drive excellence in client care and contribute to the overall mental health outcomes of care.

In this role you’ll:

Provide outreach to contracted psychiatric nurse practitioners, as well as therapists, counselors, social workers, and psychologists, to support their professional development in areas such as interpersonal and clinical skills, meeting documentation requirements, and influencing positive client outcomes in care.
Conduct regular one-on-one sessions to identify areas for improvement and growth.
Collaborate with the Quality team to develop, implement, and monitor quality improvement initiatives.
Review charts and provide feedback to assist providers in improving their documentation practices to ensure accuracy, completeness, and compliance with regulatory standards.
Engage in peer-to-peer clinical case consultations.
Foster a culture of open communication, curiosity, support and collaboration among peers.

Salary range: $145,000 - $153,000 USD

You’ll Be a Good Fit If You Have:

Master’s or Doctoral degree in Nursing with specialization in Psychiatric Mental Health
Active unrestricted PMHNP (required)
Minimum of 5 years of clinical practice experience in the mental health field, preferably in private practice billing commercial insurance
Minimum of 3 years experience supervising or leading behavioral health clinicians working in the mental health field
Minimum of 6 months experience running your own practice
Strong clinical expertise in behavioral health practices and documentation requirements.
Excellent communication, leadership, and interpersonal skills
Prior experience working in quality improvement is a plus

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.

Note: Please upload your resume in PDF format

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.

Please see the independent bias audit report covering our use of Covey here.

Benefits

The chance to drive impact within the mental healthcare landscape from day one
Comprehensive health insurance plans, including dental and vision
Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):

Flexible working hours and location (remote OR in-office, your choice!)
Flexible Time Off
Company-wide winter break
Mental health mornings (2 hours each week)
Team meditation
Wellness Stipend
In-office lunch and biweekly remote lunch on us!

Continuous learning opportunities
Competitive salary
The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities

#LI-REMOTE

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

As part of our recruitment process, we use a third-party AI tool (Covey) to assist in the initial screening of resumes and applications. This tool analyzes candidates’ qualifications based on the information provided in the application to identify potential matches. Certain features may qualify the tool as an AEDT (automated employment decision tool) under New York City Local Law, and may be considered an AI tool under other applicable state and city laws. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. Final hiring decisions are made by our human recruitment team, and no automated system makes the ultimate decision regarding hiring. We began using Covey Scout for Inbound on January 11, 2025. The independent bias audit report covering our use of Covey here.

By submitting your application, you acknowledge and consent to the use of automated tools in our recruitment process. You also understand that your application may be processed by AI systems as part of the screening and selection process.
We are committed to ensuring transparency in our hiring practices. If you have any questions about how our AI tools work, or if you would like to request additional information, please contact [email protected] you require an accommodation due to a disability, or if you have concerns regarding the use of AI in our hiring process, please [email protected]. We will be happy to provide assistance or discuss alternative methods for participating in our recruitment process.

Senior Clinical Excellence Specialist

Pmhnp

Grow Therapy

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