Full-Time

Merchant Success Manager

Confirmed live in the last 24 hours

Skio

Skio

51-200 employees

Subscription service platform for e-commerce businesses

Consumer Software
Fintech
Consumer Goods

Junior, Mid

Remote in USA

Job can be performed remotely or in San Francisco or New York.

Category
Customer Success
Customer Success & Support
Requirements
  • Experience in managing merchant relationships
  • Experience with Shopify and subscription models
  • Ability to provide tactical and strategic expertise
  • Strong collaboration skills with Sales, Product Management, and Support teams
Responsibilities
  • Help merchants succeed selling subscriptions on Shopify
  • Work with merchants of all sizes to provide expertise in launching subscriptions
  • Collaborate with Sales, Product Management, and Support teams to understand merchant needs
  • Develop new strategies to ensure success for merchants

Skio provides subscription services tailored for businesses, particularly those using the Shopify platform. Their system allows companies to easily implement and manage subscriptions, making the transition from other providers straightforward. Skio's platform is designed to be user-friendly for both customers and businesses, which helps streamline the subscription process. What sets Skio apart from its competitors is its strong focus on customer service; clients appreciate the team's quick responses and their ability to introduce new features based on feedback. The goal of Skio is to enhance the e-commerce experience for brands by offering efficient subscription solutions that cater to a diverse range of products, from health supplements to beauty items.

Company Stage

Seed

Total Funding

$6.3M

Headquarters

San Francisco, California

Founded

2021

Growth & Insights
Headcount

6 month growth

8%

1 year growth

16%

2 year growth

41%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for subscription models benefits Skio's business.
  • Shopify's expanding market share directly supports Skio's growth.
  • Skio's diverse clientele includes major brands like Unilever and Polaroid.

What critics are saying

  • Increased competition from Recharge, a leading Shopify subscription platform.
  • Shopify's native subscription tools may reduce demand for Skio.
  • Dependence on Shopify's platform poses operational risks for Skio.

What makes Skio unique

  • Skio offers a user-friendly subscription platform for Shopify businesses.
  • The company is praised for excellent customer service and responsiveness.
  • Skio's platform is efficient and easy to implement for brands.

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