Full-Time

Merchant Success Manager

Confirmed live in the last 24 hours

Skio

Skio

51-200 employees

Subscription service platform for e-commerce businesses

Consumer Software
Consumer Goods

Entry, Junior

Remote in USA

Remote option available.

Category
Customer Success
Customer Success & Support
Required Skills
Sales
Product Management
Requirements
  • Experience in managing merchant relationships and success strategies
  • Familiarity with Shopify and subscription models
  • Ability to collaborate with Sales, Product Management, and Support teams
  • Strong tactical and strategic expertise
Responsibilities
  • Help merchants succeed selling subscriptions on Shopify
  • Provide tactical and strategic expertise in launching and prevailing in selling subscriptions
  • Collaborate with Sales, Product Management, and Support teams to understand merchant needs
  • Develop new strategies to further ensure success for merchants

Skio provides subscription services tailored for businesses, particularly those using the Shopify platform. Their system allows companies to easily implement and manage subscriptions, making the transition from other providers straightforward. Skio's platform is designed to be user-friendly for both customers and businesses, which helps streamline the subscription process. What sets Skio apart from competitors is its strong focus on customer service; clients appreciate the team's quick responses and their ability to introduce new features based on feedback. The goal of Skio is to enhance the e-commerce experience for brands by offering efficient subscription solutions that foster trust and satisfaction among its diverse clientele.

Company Stage

Seed

Total Funding

$6.3M

Headquarters

San Francisco, California

Founded

2021

Growth & Insights
Headcount

6 month growth

6%

1 year growth

16%

2 year growth

47%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for customizable subscription solutions benefits Skio's platform.
  • Rise of AI-driven analytics enhances Skio's data capabilities.
  • DTC brand growth increases need for Skio's subscription management tools.

What critics are saying

  • Competition from platforms like Recharge and Bold Commerce threatens Skio's market share.
  • Rapid tech advancements require Skio to update software frequently.
  • Changes in Shopify's API could impact Skio's integration and functionality.

What makes Skio unique

  • Skio offers a user-friendly subscription platform for Shopify businesses.
  • The company is praised for excellent customer service and responsiveness.
  • Skio's platform is efficient and easy to implement for brands.

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