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Full-Time

Refinance Coordinator II

Confirmed live in the last 24 hours

Global Lending Services

Global Lending Services

501-1,000 employees

Provides auto loans and financing solutions

Automotive & Transportation
Financial Services

Entry, Junior, Mid

Greenville, SC, USA

Position requires onsite presence in Greenville, South Carolina.

Category
Financial Planning and Analysis (FP&A)
Finance & Banking
Required Skills
Word/Pages/Docs
Customer Service
Data Analysis
Excel/Numbers/Sheets
Requirements
  • High school diploma or equivalent required
  • Financial services or auto industry experience preferred but not required
  • Confident self-starter that operates at a high level with limited supervision
  • Excellent organizational skills with great attention to detail
  • Strong oral and written communication skills
  • High level of interpersonal skills with the ability to interact at all levels inside and outside of the organization
  • Meets deadlines without missing important details
  • Basic skills in using a variety of computer software applications, particularly Microsoft Word, Excel, and other Microsoft Office products
  • Team player that can adapt to a fast-paced and changing environment
  • Commitment to exemplifying the organizational core values and key competencies
  • Remain in a stationary position for up to 75% of the workday
  • Constantly operate a computer and other standard office equipment
  • Talk and hear to exchange accurate information
  • Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
  • Stoop and kneel to maintain files
  • This position is full-time
  • This is a position where business needs dictate the exact work schedule. Generally, days and hours of work are Monday through Friday, between 9:00 am-6:00 pm
  • Regular, predictable attendance is required, including overtime hours as business demands dictate
Responsibilities
  • Communicate with prospective customers by telephone and/or electronic methods to: explain the refinance process and educate consumers on the benefits of refinancing with GLS and provide assistance and guidance on all necessary documentation for the refinance process
  • Communicate with current applicants via phone, email, and other methods to: ensure their refinance transaction is moving seamlessly through the origination process, serve as a resource for inbound callers who have questions or concerns about their refinance transaction, and provide best-in-class service to process and finalize refinance transactions
  • Complete verifications, prepare documents and maintain work logs in an effort to close refinance transactions
  • Address funding issues, including escalating origination issues as necessary
  • Maintain acceptable customer service levels and turnaround times to achieve volume targets
  • Maintain electronic records and files that support work performed, results, and outcomes
Global Lending Services

Global Lending Services

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Global Lending Services (GLS) specializes in providing auto loans to customers in Idaho and across the United States. The company aims to make vehicle ownership accessible by offering affordable credit solutions, particularly for individuals who may struggle to obtain loans due to less-than-prime credit. GLS collaborates with over 13,000 dealerships nationwide, facilitating a smooth car buying process through real-time decision-making technology that allows for quick loan approvals. Unlike many competitors, GLS focuses on inclusivity, ensuring that everyone has a fair chance to secure financing regardless of their credit history. The company's goal is to foster long-term relationships with clients, emphasizing customer service and ethical business practices while maintaining a diverse and supportive workplace.

Company Stage

N/A

Total Funding

N/A

Headquarters

Greenville, South Carolina

Founded

2011

Growth & Insights
Headcount

6 month growth

1%

1 year growth

1%

2 year growth

1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Recognition by Inc. magazine as one of the fastest-growing companies highlights GLS's robust growth and market presence.
  • The company's commitment to ethical practices and a diverse workplace fosters a positive and inclusive corporate culture.
  • GLS's recent $325.6 million raise in subprime auto ABS indicates strong financial health and investor confidence.

What critics are saying

  • The entry of new competitors like Odessa into the auto finance market could increase competition and pressure margins.
  • Dependence on the subprime auto loan market exposes GLS to higher default risks, especially during economic downturns.

What makes Global Lending Services unique

  • GLS specializes in providing auto loans to customers with non-prime credit, a niche often underserved by traditional lenders.
  • Their real-time decision-making technology allows for rapid loan approvals, enhancing the car buying experience for both customers and dealerships.
  • GLS's extensive network of over 13,000 dealership partnerships nationwide provides a broad reach and accessibility for potential borrowers.

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