Full-Time

Senior Servicenow Developer

Posted on 5/9/2025

Citigroup

Citigroup

10,001+ employees

Global financial services and banking solutions

Compensation Overview

$107.1k - $160.7k/yr

+ Incentive Awards + Retention Awards

Senior

Irving, TX, USA

Category
Backend Engineering
Software Engineering
Required Skills
JavaScript
ServiceNow
Bootstrap
HTML/CSS
Requirements
  • Hands on experience with Service Now platform administration, configuration, and monitoring.
  • 6+ years of experience as a hands-on engineer and developer
  • 4+ years managing ServiceNow or similar Service Management products
  • Good understanding of the core platform components like business rules, client scripts, UI scripts, forms, and glide scripting.
  • Knowledge of Java script, XML, HTML, CSS, bootstrap and web service Integrations using REST or SOAP.
  • Experience with upgrades and clones.
  • Experience in ATF is a plus.
  • Experience in Reporting and Performance Analytics
  • Service Now certifications are a plus.
  • Excellent organizational skills, time management skills, sharp analytical and problem solving skills
  • Solid technical background with understanding and/or hands-on experience in software development
  • BA/BS in Computer Science (In lieu of degree, 4+ years work experience)
Responsibilities
  • Technical development of ServiceNow engineering that support our Incident, Problem, Change, Chat, Portal, and Security Incident Response (SIR) capabilities
  • Subject matter expert on adopting and implementing solutions to improve the Service Management capabilities
  • People Management skills paired with development skills
  • Act as a lead and architect of a solution on the ServiceNow platform.
  • Partner with product owners, process owners, and other business leaders to build Service Management solutions
  • Ensure the delivery of solutions are in-line with ServiceNow best practices, reducing as much customizations as possible
  • Design, prototype, implement, test and deploy solutions on the platform.
Desired Qualifications
  • Experience in ATF is a plus.
  • Service Now certifications are a plus.

Citigroup provides a variety of financial services to individuals, businesses, and governments around the world. Its offerings include consumer banking, credit, corporate and investment banking, securities brokerage, and wealth management. The company operates in over 160 countries, allowing it to facilitate cross-border transactions and serve a diverse clientele. Citigroup's products work by leveraging its extensive global network and technology to provide efficient banking solutions, generating revenue through interest on loans, service fees, trading, and investment management. What sets Citigroup apart from its competitors is its strong focus on sustainability and social responsibility, as demonstrated by its investments in environmental, social, and governance (ESG) initiatives. The company's goal is to create a positive financial and social impact while achieving growth and profitability.

Company Size

10,001+

Company Stage

IPO

Headquarters

New York City, New York

Founded

1812

Simplify Jobs

Simplify's Take

What believers are saying

  • Strategic investment in Supra boosts Citi's influence in Colombian fintech market.
  • Citi's participation in Omnidian's funding supports growth in clean energy and EV infrastructure.
  • Proxymity investment enhances transparency and efficiency in investor communications globally.

What critics are saying

  • Competition from fintechs like Wagestream challenges Citi's consumer banking segment.
  • Supra's growth projections may not materialize, impacting Citi's investment returns.
  • Clean energy market volatility poses risks to Citi's investments in Omnidian.

What makes Citigroup unique

  • Citi's global presence spans over 160 countries, offering unmatched financial services reach.
  • Investment in Supra enhances SME foreign trade through advanced tech infrastructure in Colombia.
  • Citi Impact Fund supports clean energy initiatives, aligning with ESG goals and innovation.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Wellness Program

Paid Vacation

Paid Sick Leave

Paid Holidays

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-5%

2 year growth

-5%
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