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Technical Support Engineer - Federal (East Coast)
Posted on 5/11/2022
INACTIVE
Locations
Atlanta, GA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Linux/Unix
Requirements
  • A candidate with previous experience supporting clients in the public sector
  • Self-motivated, detail-attentive, and have a desire for continuous learning
  • A critical thinker who defaults to a client-centric approach
  • A tinkerer with some programming experience and a basic knowledge of Linux
  • A master at one thing: tell us all about it
  • Able to work a rotating schedule that requires weekend availability
Responsibilities
  • Respond to client requests on our fast paced team while continuing to educate our clients on the use of the platform
  • Reproduce issues and dive into the 400+ integrations that Datadog works with
  • Build out documentation and knowledge based articles for a variety of technology
  • Drive product conversations based on needs and problems learned during client interactions
Desired Qualifications
  • CS or Engineering majors
  • Active contribution to open-source projects (code, bug reports, etc.) and the Engineering Community (Meetups, etc.)
  • You want to start your own company someday
Datadog
Datadog offers monitoring and analytics for cloud-based workflows.
Company Overview
Datadog is on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. The company operates a monitoring & analytics tool for IT and DevOps teams that can be used to determine performance metrics as well as event monitoring for infrastructure and cloud services.