Job Purpose

The Director, Business Continuity Planning is responsible for management of the Intercontinental Exchange global business continuity and Crisis Management program in accordance with best practices, industry standards and regulatory requirements. This person will lead a team dedicated to the development, maintenance and testing of the business continuity plans and procedures designed to protect Intercontinental Exchange’s business assets, and help ensure continuity of service to our customers in adverse situations.

The ideal candidate should possess a deep understanding of business continuity framework, regulatory compliance responsibilities, use of technology to automate planning activities, and strategies for continuous monitoring and program improvement. This individual must be experienced representing the program across the organization at the executive level and serving as a point of contact for internal and external audit as well as regulatory examinations, and client due diligence requests.

Responsibilities

• This person will develop and lead a high performing team that advises Intercontinental Exchange’s various business units on the overall management and performance of their BCP, with a focus in regulatory compliance, business continuity best practices and continuous improvement, risk and governance, management reporting and audit compliance.
• Provide tactical and strategic planning and direction for the Business Continuity team; continually govern through the Business Continuity Program policy, scope, goals, and objectives; develop detailed work plans and status reports; conduct team meetings, review team deliverables, manage execution of team plans; ensure compliance with industry standards and regulatory requirements.
• Provide business & technical guidance to senior leadership, business unit leadership, global business resiliency coordinators, and associates. Become trusted advisor and contribute to raising operational risk and business continuity awareness throughout the organization.
• Provide direct support to all business units on all aspects of business continuity planning, including but not limited to business impact analysis, recovery plan development/enhancements, compliance standards, definition of critical functions, plan testing, recovery strategies and options.
• Ensure all Business Continuity liaisons are adequately trained to fulfill their responsibilities and are familiar with the relevant provisions of the Business Continuity plans. Provide access/training to client standard business Continuity tools (BIA, planning, and emergency notification systems).
• Work with operations regarding disaster recovery/business continuity needs and ensure integration of concepts/design for existing/new hardware, software, applications, and processes critical to services. Verify services align with Business expectations.
• Assist in the development of disaster recovery/business continuity validation criteria, methods, and procedures. Assists with the scheduling, coordinating, and reviewing all data recovery/business process simulations to assure that the existing plan will achieve the defined recovery time objectives and minimize disruptions to business. Recommends appropriate changes as needed.
• Provide 24x7 support for any emergency which may require activation of all or part of Business Continuity plans. In the event activation is required, assist recovery/business resumption teams in the implementation of response and alternate operating strategies. If required, function as a business continuity coordinator during the crisis. Maintain contact with outside business continuity professional organizations and local/regional emergency response groups that participate in business continuity, disaster recovery, and emergency management.

Knowledge and Experience

• Bachelor’s degree in Computer Science, Business Administration, or a related field; relevant experience may be considered in lieu of a degree. Advanced degree preferred
• Over 8 years of experience in Business Continuity Planning
• Certification as a Certified Business Continuity Professional (CBCP) is highly preferred
• Familiarity with the recommendations from leading Business Continuity Planning organizations, including DRI(I), BCI, and relevant ISO standards, particularly ISO 22301
• Strong understanding of fundamental IT concepts
• Solid grasp of core economic and financial principles
• Experience supporting domains such as exchanges, trading facilities, clearing houses, or financial services is preferred
• Experience with regulatory bodies such as CFTC, SEC, FRB, FCA, BoE, ESMA, FFIEC, and MAS is advantageous
• International business experience is desirable
• Proven strategic thinker with the ability to develop and implement effective plans
• Exceptional organizational skills and proficiency in Microsoft Office applications
• Ability to manage multiple projects simultaneously and work independently
• Results-oriented with a strong sense of ownership in all tasks

Schedule

This role is on-site in our Atlanta, GA office.

Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status. 

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