Full-Time

Professional Services Implementation Manager III

Confirmed live in the last 24 hours

EasyPost

EasyPost

201-500 employees

Shipping API solutions for logistics management

Automotive & Transportation
Enterprise Software

Mid, Senior

No H1B Sponsorship

Remote in USA

Category
Project Management
Business Development
Business & Strategy
Required Skills
Agile
JIRA
Requirements
  • Bachelor’s Degree in Business Administration, Information Technology, Computer Science, or related field.
  • 5+ years of related experience, master’s degree and 3+ years of related experience, or equivalent related work experience.
  • Proven experience in project management, professional services, or a related field.
  • Strong leadership skills with the ability to manage and motivate cross-functional teams.
  • Excellent communication and interpersonal skills for effective client interaction and team collaboration.
  • Proficiency in project management methodologies, tools, and best practices.
  • Experience working in AGILE and Waterfall methodologies.
  • Technical background with an understanding of software solutions and implementation processes.
  • 2+ years experience working with customers with at least one difficult customer interaction that had a positive outcome.
  • Experience with one of the following or similar for task and feature management; JIRA or Azure Dev-Ops.
  • Ability to analyze complex problems, prioritize tasks, and make informed decisions.
  • Experience in managing budgets and resource allocation for projects.
Responsibilities
  • Develop and execute comprehensive project plans, including scope definition, resource allocation, timeline management, and risk mitigation strategies.
  • Ensure adherence to project management best practices, quality standards, and established processes.
  • Act as the primary point of contact for key clients during the implementation process, building strong relationships and managing client expectations.
  • Collaborate with clients to define project objectives, deliverables, and success criteria.
  • Provide regular project updates to clients, addressing inquiries and concerns in a professional and timely manner.
  • Work closely with technical teams to ensure the successful integration, configuration, and deployment of solutions that meet client requirements.
  • Provide guidance on technical challenges and contribute to solution design discussions.
  • Proactively identify potential project risks and develop strategies to mitigate them.
  • Address project-related issues promptly, working with cross-functional teams to find effective solutions.
  • Collaborate with sales, account management, product, and support teams to ensure alignment on project scope, goals, and requirements.
  • Facilitate effective communication and collaboration among different departments to ensure seamless project delivery.
  • Maintain accurate project documentation, including project plans, status reports, change requests, and client communications.
  • Provide regular project updates and performance reports to senior management.

EasyPost provides shipping solutions through its Shipping APIs, which allow businesses to manage their shipping processes efficiently. These APIs enable clients to integrate shipping functionalities into their systems, giving them access to compare rates from various carriers like USPS, UPS, FedEx, and DHL on a single platform. This multi-carrier access helps businesses find the best shipping options for their needs. EasyPost operates on a subscription or usage-based fee model, offering the first 120,000 packages per year for free, making it accessible for businesses of all sizes. Additionally, EasyPost offers shipping insurance to protect packages and provides data-backed optimization tools to help clients save money and improve delivery times. The goal of EasyPost is to streamline logistics operations for businesses, ensuring reliable delivery and cost savings.

Company Stage

Series B

Total Funding

$36.5M

Headquarters

San Francisco, California

Founded

2012

Growth & Insights
Headcount

6 month growth

9%

1 year growth

22%

2 year growth

42%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnerships with DHL and FedEx enhance EasyPost's international shipping capabilities.
  • The rise of eCommerce drives demand for EasyPost's integrated shipping solutions.
  • AI-driven predictive analytics optimize shipping routes, reducing delivery times and costs.

What critics are saying

  • Increased competition in the shipping API market could erode EasyPost's market share.
  • Rising shipping insurance costs may impact EasyPost's profitability.
  • Potential regulatory changes in international shipping could complicate new solutions with DHL.

What makes EasyPost unique

  • EasyPost offers a best-in-class multi-carrier shipping API for seamless integration.
  • The company provides shipping insurance across all carriers, enhancing package security.
  • EasyPost's Carbon Offset API aligns with growing demand for sustainable shipping solutions.

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Benefits

Medical, dental, vision plans

Flexible time-off

Stock option opportunities

401(k) match

Cross-functional learning

Monthly virtual events