Full-Time

Technical Services Engineer

Core, Weekend Shift

Updated on 5/17/2024

MongoDB

MongoDB

5,001-10,000 employees

Developer data platform with multi-use capabilities

Data & Analytics

Senior

Toronto, ON, Canada

Required Skills
Microsoft Azure
Python
Ruby
Java
AWS
Linux/Unix
Google Cloud Platform
Requirements
  • 10+ years of database industry experience
  • Advanced diagnostic and troubleshooting skills
  • Broad awareness of customer workloads and use cases
  • Ability to think on your feet and solve problems in real-time
  • Excellent communication skills
  • Patience, empathy, and genuine desire to help people
  • Desire and ability to rapidly learn new technical skills
  • Experience with Cloud architectures (GCP, Azure, AWS)
  • Systems engineering experience including Linux, memory management, I/O tuning, etc.
  • Understanding of Networking concepts and protocols
  • Storage engineering experience including NAS, SAN, SSD, etc.
  • Basic coding/scripting ability in languages like Java, Python, Ruby, etc.
Responsibilities
  • Solving complex MongoDB problems for customers
  • Providing customer support on architecture, performance, recovery, security, etc.
  • Advising customers on best practices for using MongoDB products
  • Contributing to internal projects including software development
  • Collaborating with product management and development teams

MongoDB offers a developer data platform with capabilities for transactional, search, analytics, and mobile use cases, featuring a flexible document data model and a unified query interface. The platform includes cloud services, multi-cloud developer data platform, and self-managed options, empowering developers to build faster and scale further.

Company Stage

Series F

Total Funding

$311M

Headquarters

New York, New York

Founded

2007

Growth & Insights
Headcount

6 month growth

20%

1 year growth

31%

2 year growth

60%

Benefits

Family Support Programs

Flexible PTO

Fertility and Adoption Assistance

Employee Affinity Groups

Transgender Benefits and Support

Mental Health

Wellness Events and Programs

Global Mobility