People Operations Generalist
Posted on 11/30/2023

201-500 employees

Transparent pharmacy benefits manager reducing drug costs
Company Overview
SmithRx is a transparent pharmacy benefits manager that prioritizes customer alignment, demonstrated by its independence from insurance companies and pharmacies. The company's culture is centered on exceptional customer service, as evidenced by testimonials highlighting the staff's proactive assistance in reducing medication costs and ensuring timely delivery. With its advanced technology and cost-saving programs, SmithRx has positioned itself as an industry leader in providing affordable pharmacy benefits to employers and patients.
Data & Analytics

Company Stage

Series B

Total Funding





San Francisco, California

Growth & Insights

6 month growth


1 year growth


2 year growth

San Francisco, CA, USA
Experience Level
Desired Skills
Human Resources Information System (HRIS)
Data Analysis
People & HR
  • 4+ years of experience in HR operations/generalist roles
  • Being extremely detail oriented
  • Familiarity with working in fast paced, start up environments
  • Background in technology/healthcare companies preferred
  • Bachelor’s Degree preferred
  • Proficiency with Mac, MS Office Suite and G-Suite required
  • Experience/ education exposure to data, reporting and analytics a plus
  • Experience with Paylocity required
  • Excellent verbal and written communication skills
  • Excellent time manager skills with a proven ability to meet deadlines
  • Strong analytical and problem-solving skills
  • Proven ability to handle sensitive and confidential information with discretion
  • A ‘get it done’ creative attitude and an ability to seek out and implement novel solutions to meet a growing, dynamic, and ever-changing environment
  • Ability to work independently, manage multiple projects simultaneously, be flexible, detail oriented and able to prioritize
  • Provide administrative support in all aspects of HR Operations
  • Monitor and triage HR inbox, handle all incoming HR mail
  • Assist in process compliance with SmithRx policies and guidelines, HR programs, perks, and benefits
  • Maintain digital files for employees and documents; ensure data integrity in HRIS and employee files
  • Assist with HR operations logistics and compliance matters (i.e., maintain postings, mailings, reminders)
  • Assist with payroll preparation related tasks including timesheet review/audit
  • Serve as the first point of contact for all employee inquiries
  • Recognizing gaps and opportunities in current processes, suggest/write new SOPS/policies
  • Respond to and complete employment verification requests in a timely and accurate manner
  • Assist with immigration petitions/ matters
  • Reporting and data management through HRIS system
  • Maintains knowledge of trends, best practices, regulatory changes in human resources, talent management and employment law
  • Handle logistics related to new hires – orientation, I-9 verification, background checks, etc.
  • Educating new hires on HR policies, internal procedures, and regulations
  • Partner with People Operations Manager to run a stellar employee onboarding program for our new hires through high-touch engagement that exemplifies SmithRx culture and values
  • Assist in the offboarding process for our employees – ensure equipment is returned, systems and platforms updated, and documentation saved, sending exit packages
Desired Qualifications
  • Experience in technology/healthcare companies
  • Bachelor’s Degree
  • Experience with data, reporting, and analytics
  • Experience with Paylocity