Senior Deskside Consultant @ Long View Systems

Salary Range: 60000 to 75000 (Currency: USD) (Pay period: per-year-salary)

Long View. A career that helps you get more out of life.

A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work!

Do you want to work for a company that values FUN and provides an environment where you can flourish?

We are looking for an upbeat and proactive Deskside Consultant for our Denver branch to work for one of our clients supporting end users ranging from entry level employees to C-level executives! You will respond to queries related to the supported software, hardware and computing platforms in a professional and courteous manner.

A Day in the Life:

Assist all customers with questions about supported software and computing platforms in a professional and courteous manner
Address user tickets regarding hardware, software and networking
Install applications and computer peripherals
Active Directory administration, including unlocking and resetting New Technology and Active Directory user accounts, and SCCM imaging
Customize desktop applications to meet user needs
Follow up with clients to ensure their systems are functional
Provide excellent customer satisfaction to all clients

What You Bring:

5+ years of IT experience
Supporting a Microsoft environment in a service desk or deskside support role
Experience with:
o Windows/Linux/Mac OS environments
o Microsoft Office 2010 / 2013 / 2016 / O365
o Remote support
o PC / printer hardware / VPN / Citrix
o Active Directory
o Mobile support

What Makes You Extra Awesome:

Post-secondary education

Why Work at Long View?

Great People and Culture
Interesting Work – Be part of exciting projects while accessing all the latest technologies
Fun is one of our core values

Benefits

Long View Systems (LVS) is proud to offer a comprehensive benefits package to eligible, full-time employees who work 30 or more hours per week. You share the costs of some benefits (medical/prescription, dental, vision) and LVS provides other benefits at no cost to you (group life insurance, accidental death & dismemberment insurance, short-term disability, and long-term disability). In addition, there are voluntary benefits with reasonable group rates that you can purchase through LVS payroll deductions (supplemental life insurance, Flexible Spending Accounts, accident insurance, and critical illness insurance).

Benefits Offered

Medical, Accident Insurance, Critical Illness Insurance, Dental, Vision, Health Savings Account (HSA) (LVS contributes $500 per plan year), Flexible Spending Account (FSA), Short-term Disability, Long-term Disability, Life Insurance, Accidental Death & Dismemberment, Voluntary Life and Accidental Death & Dismemberment, Retirement Savings 401(k) (LVS contributes 5% of previous year’s W2 earnings) and ROTH, Discount Program, and Employee Assistance Program

Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!

Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.

Senior Deskside Consultant

Long View Systems

Compensation Overview

A Day in the Life:

What You Bring:

What Makes You Extra Awesome:

Why Work at Long View?

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