Lead Field Systems Engineer
Confirmed live in the last 24 hours

1,001-5,000 employees

Automated delivery system for equitable global logistics
Company Overview
Zipline stands out for its commitment to equitable logistics, utilizing advanced robotics and autonomy to operate the world's largest automated delivery system, serving millions globally. The company has demonstrated industry leadership through significant projects such as powering Rwanda's national blood delivery network, Ghana's COVID-19 vaccine distribution, and providing on-demand home delivery for Walmart. With a focus on clean, electric logistics, Zipline not only reduces environmental impact but also enhances accessibility, making it a compelling place to work for those passionate about technology and social impact.
Robotics & Automation

Company Stage

Series F

Total Funding





San Francisco, California

Growth & Insights

6 month growth


1 year growth


2 year growth

San Bruno, CA, USA
Experience Level
Desired Skills
Data Analysis
IT & Security
  • You have a strong background in aerospace, mechanical, or electrical engineering (or a similar field); can learn technical information quickly; and can translate between operational needs and technical solutions in a variety of disciplines
  • You have experience in a regulated industry (such as aviation, nuclear, or health) developing maintenance programs and providing hands-on electrical or mechanical field support -- these are all highly desirable
  • You have at least three years of team leadership or program/project management experience
  • You have experience working with change management and engineering design processes
  • You have a record of solving technical problems in a fast-paced environment
  • You have experience with developing, validating, and implementing operating and maintenance procedures
  • You are motivated by helping people and unblocking operations
  • You are able to perform basic data analysis; experience with languages like Python, SQL, or MATLAB is highly desirable
  • You can communicate effectively (verbally and in writing) and build strong relationships with internal regulatory, manufacturing, material planning, quality, logistics, operations, and engineering teams
  • You have the grit, resourcefulness, and resilience to thrive in novel, uncertain and constantly-changing business and regulatory environments
  • You believe deeply that access matters and that we can and will provide access to essential medical supplies for every person on the planet
  • You are willing to work some nights/weekends and travel roughly 10-15% of the time, including to international field sites as needed
  • You are eligible to work in the US
  • Lead a team of field systems engineers to provide full-life-cycle maintenance engineering and technical support to field operations
  • Work alongside design engineering, reliability engineering, manufacturing, and quality engineering to develop systems with supportability in mind
  • Develop field-facing technical procedures to address deficiencies, mitigate safety risks, implement new repair and rework procedures, and support engineering design changes to our flight systems
  • Monitor in-service feedback and triage emergent technical issues
  • Lead root cause, corrective action, and preventative action (RCCA/PA) analyses and own the development and execution of action plans, including near-term procedural mitigations and longer-term engineering changes
  • Lead meetings with flight operations and maintenance teams from around the world to discuss the top technical issues and share knowledge and best practices
  • Work hand-in-hand with engineering teams on the top technical issues occurring in the field, and provide design inputs for next-generation products from an operability and supportability perspective
  • Work collaboratively to set and optimize inspection intervals, life limits, and repair standards
  • Develop and manage complex rollout plans of new hardware and software to the field
  • Become the go-to subject matter expert on troubleshooting and repairing flight systems -- you and your team will be the first ones our global flight operations teams call upon when they have a complex technical issue that is impacting life-saving deliveries