Commercial Relationship Specialist

This position is responsible for supporting our commercial lenders on business and commercial banking products and services. The Commercial Relationship Specialist provides administrative and lending support while assisting the members with new accounts. Responsible for the sales, service, and retention of commercial relationships. Works independently to manage and develop commercial accounts that meet the credit union's lending requirements.

What You'll Do

• Open new business accounts to support disbursement of funds and extension of new loans

• Answer member inquiries on business and commercial products, services, accounts and policies; promote cross-selling; research and correct account discrepancies

• Assist Commercial Lenders with originating new business and commercial loans, including discussing loan terms, collecting and reviewing financial packages, preparing application documents, and submitting to underwriting

• Process wire requests, loan payments, and withdrawals on lines of credit for business and commercial members

• Provide business and commercial lending support

• Provide assistance to the business and commercial members in all areas of the members’ relationship with the credit union, including loans, deposits, and other credit union services

• Work closely with lenders, underwriters, loan servicing, processing and documentation areas to ensure satisfactory closing of loans.

• Work closely with lenders, underwriters, and loan operations to ensure satisfactory on-going monitoring of loans

• Work closely with treasury management and deposit operations to ensure satisfactory on-going monitoring of depository/treasury management accounts/services

• Collect photos and other pertinent documentation for internal appraisals and environmental reviews

• Assist with maintaining lending portfolios - clear loan, collateral and deposit exceptions, credit exceptions, assist with past dues

• Obtains credit information and ensures sufficient loan collateral

• Coordinate and assist with loan documentation/funding, LaserPro, and ability to review and basic understanding of attorney prepared documents

• Assist other areas of business solutions and serve as back up with administrative support when needed

• Be able to identify members' needs and credit union products/services

• Maintain familiarity with and follow all policies, procedures and processes which have been established in order to meet compliance requirements of all applicable federal regulations. The regulations include but are not limited to the Privacy Act, Office of Foreign Assets Control (OFAC), Bank Secrecy Act (BSA), Reg CC and Patriot Act

Who You Are

• Required: High School Diploma

• Required: 3+ years of experience with commercial deposit operations

• Required: 3+ years of experience with commercial lending operations

• Preferred: Bachelors Degree in Business or related field

• Strong communication, organization, and problem-solving skills