Full-Time

Behavioral Health Supervisor-Aid and Assist

Posted on 11/23/2025

Multnomah County

Multnomah County

Compensation Overview

$91.8k - $137.7k/yr

+ Annual

Portland, OR, USA

Hybrid

Routine telework with hybrid option; must reside in Oregon or Washington; occasional in-office presence required.

Category
Operations & Logistics (2)
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Requirements
  • Master's degree from an accredited college or university in the mental health field with major coursework in social science, or a related field demonstrating the capacity for the required knowledge and skills to meet provider Qualified Mental Health Professional (QMHP-C) credentialing requirements as required by Oregon Administrative Rules (OARs) and the Mental Health & Addiction Certification Board of Oregon (MHACBO); see qualified degrees: Graduate degree in psychology; Graduate degree in social work; Graduate degree in a behavioral science field.
  • Three (3) to six (6) years of experience that demonstrates the ability to perform the duties of the position.
  • Three (3) years of lead/supervisory experience.
  • Clinical supervisors/managers in mental health programs shall meet QMHP-C requirements and have completed two (2) years of post-graduate clinical experience in a mental health treatment setting.
  • This position requires a background investigation, which may include being fingerprinted.
Responsibilities
  • Provides day-to-day, culturally guided administrative and clinical supervision for the Aid and Assist program.
  • Includes personnel decisions, program development, and quality assurance functions to ensure compliance with Oregon Administrative Rules (OARs) and Oregon Revised Statutes (ORS) specific to the Aid and Assist restoration process requirements.
  • Oversees the Clinical Services specialists who manage a caseload of individuals who are ordered into community restoration services.
  • Identification of staff skill sets and desired future goals; and provide staff opportunities for growth and development through coaching, performance evaluations, and offer training opportunities consistent with long-term staff vision that also align with the mission of the Division.
  • Initiate personnel actions such as promotions, hires and transfers, as well as disciplinary actions as needed using progressive disciplinary practices.
  • Participates in ongoing assessment of Diversion Courts resources.
  • Provides technical assistance to providers and other professionals involved in providing services and supports to clients and community members.
  • Participates in meetings and serves as a Community Liaison for Systems Mapping.
  • Participates in systems mapping to identify gaps and develop practices and interventions to address them.
  • Presents progress and findings to Division and Department leadership, community stakeholders and system partners.
  • Facilitate, coordinate and/or participate in training and program development activities that promote quality improvement, equity and awareness of disparities faced by BIPOC communities with justice system involvement and for those with behavioral health challenges.
  • Participates in State and local system meetings within the court, criminal justice and behavioral health system.
  • Organize and present trainings as prescribed in any Federal or State grants, division and county requirements, and applicable licenses and certifications.
  • Communicate effectively: speak, listen, and write in a clear, thorough, respectful, and timely manner using appropriate and effective communication tools and techniques.
  • Maintains collaborative working relationships with community mental health and addiction services providers and peer organizations, as well as advisory groups, law enforcement, corrections, the courts and the State.
  • Represent program areas by participating in or coordinating internal or external committees and task forces; provide expert consultation to external agencies and committees, higher level staff.
  • Identify and resolve conflicts in service delivery, policy determinations, and multi-agency interactions.
  • Attend various county, regional or state policy advisory meetings as required to effect system improvement, integration and collaboration.
  • Work effectively across multiple systems and be responsive to diverse groups (i.e., cultural/ethnic, geographic and socio-economic).
  • Monitor program compliance through chart reviews, supervision meetings with staff and administrative meetings.
  • Ensure compliance with Federal and State grant requirements.
  • Participate in audits and continuous quality improvement, as needed.
  • Develops and improves reports for programmatic monitoring.
  • Implements safety and health policies/procedures applicable to the program area and ensure employees supervised receive safety and health training.
  • Understand ethical behavior and business practices, and ensure that one's own behavior and the behavior of others is consistent with these standards and aligns with the values, policies, procedures, and objectives of the organization.
  • Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization and contract requirements.
  • Develop policies and processes where improvements are needed to meet contract requirements.
  • Communicate with provider systems; provide technical assistance and direction when identified.
  • Analyze system gaps and recommend solutions to executive leadership/Division Director(s). Sets priorities for delivery system changes with leadership and partners.
  • Maintain current knowledge and expertise of Oregon Administrative Rules, interpret Oregon Administrative Rules, Oregon Revised Statutes and Coordinated Care Organization (CCO) contract language for contracted agency; educate staff and others on processes and direction of program around these external regulations.
  • This non-represented position is not eligible for overtime
  • This position is designated to “routine telework,” meaning you will be working remotely (from home) most of the time; a hybrid schedule also is available. As with all routine telework positions, employees may be required to come into the office on occasion.
  • The designation of Routine Telework may be subject to change at a future time. Currently, all employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.
  • This position requires a background investigation, which may include fingerprinting.
Desired Qualifications
  • Appropriate Oregon Licensing Board LCSW, LCP, Clinical Psychologist
  • Leadership experience in the crisis field
  • Leads with race through actions and advocacy with internal programs, with community partners and across departments throughout the county.
  • Demonstrate the ability to flex style when faced with myriad dimensions of culture in order to be effective across cultural context.
  • Respect and appreciation for ethnic and cultural diversity.
  • Knowledge of challenges and barriers faced by those with Severe and Persistent Mental Illness (SPMI) and the systems they encounter in Residential Services, Adult Protective Services and Crisis Services.
  • Ability to collaborate and build relationships to achieve positive work outcomes.
  • Ability to maintain a safe and healthful workplace.
  • High degree of resilience, is outcome driven and can thrive in an environment of rapid change while effectively managing pressure in an effective and professional manner.

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