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NOC Technician
Posted on 5/12/2021
Liverpool, NY, USA
Experience Level
Desired Skills
Operating Systems
  • Strong analytical troubleshooting skills
  • Strong knowledge in routers, layer 2/3 switches, and other networking devices
  • Working knowledge of Linux operating systems
  • Advanced knowledge of office suite applications such as Microsoft Visio, Word, Excel, etc
  • Experience with networking protocols, command line interface and configuration
  • Flexible schedule
  • Assist in troubleshooting Network installations issues
  • Build, configure and maintain Linux servers
  • Assist installation team with onsite travel as needed for installations and troubleshooting
  • Maintain written knowledge base of problems and solutions
  • Ability to work on multiple priorities and/or projects simultaneously
  • Excellent listening and communications skills, both verbal and written
  • Strong customer relationship skills
  • Organized, detail oriented and self-motivated
  • Ability to provide and maintain detailed documentation on each ticket
  • Strong computer skills and the ability to effectively communicate through e-mail
  • Ability to remain in contact with the client throughout the completion of tickets
  • Train Tier 1 NOC technicians when needed
Desired Qualifications
  • Proficiency with CentOS 7/8
  • Proficiency with Firewalls and VPNs
  • Experience in managing networks
  • #JMAUS
JMA Wireless

501-1,000 employees

Mobile connectivity
Company Overview
JMA Wireless is an American company accelerating revolutionary changes in mobile connectivity with cutting-edge products that enable faster, more reliable, and more secure networks for consumers and businesses.