Full-Time

Legal Engineer

Implementation Consultant

Posted on 9/10/2024

Ironclad

Ironclad

501-1,000 employees

Digital platform for automating contract management

Compensation Overview

$122k - $136kAnnually

+ Equity Awards + Career Growth and Development

Junior, Mid

San Francisco, CA, USA

Preference for candidates based in the San Francisco Bay Area and Pacific Standard timezone.

Category
Legal
Legal & Compliance
Requirements
  • 2+ years of B2B SaaS professional service and/or consulting experience with software companies (experience with integrations preferred)
  • Passion for learning new technologies and driving outcomes through technical solutions
  • Demonstrated capability to establish meaningful relationships with customers, hold customers accountable, and manage customer expectations and escalations effectively.
  • Ability to successfully navigate customers’ complex organizational structures - this involves deeply understanding the dynamics and priorities of customers’ Legal, Sales, Procurement and/or IT teams.
  • Curiosity for understanding customers’ goals and values.
  • Familiarity with CLM (contract lifecycle management) and legals ops business processes
  • Experience learning and adapting quickly to a growing organization
  • Ironclad’s Values: Drive, Intent, Integrity, and Empathy
Responsibilities
  • Lead 5-15 customer implementations simultaneously. Collaborate with other professional service team members to manage customer projects and ensure on-time delivery and successful implementations.
  • Apply best practices and advise customers on managing contracts throughout the contracting lifecycle, via reports, metrics and reminders.
  • Leverage your deep product expertise to build customers’ contracting processes in Ironclad and/or enable customers to build and set up their systems independently.
  • Lead challenging conversations with customers to reset expectations and address product feedback. Advise customers on trade-offs that balance project timeline and their implementation goals.
  • Serve as the internal 'Voice of Customer' by regularly sharing product feedback and collaborating with our Product team to improve the Ironclad product.
  • Stay up-to-date on product releases and learning the latest product functionality
  • Proactively identify opportunities to improve our team’s implementation processes
  • Respond to high-profile customer escalation in a way that inspires confidence and customer loyalty.

Ironclad is a digital contracting platform that simplifies and automates the entire contract lifecycle for legal teams in large enterprises and fast-growing companies. The platform allows users to create, automate, and track contracts in a straightforward manner, making it easier for legal departments to handle high-volume contracts efficiently. Unlike traditional contract management systems, Ironclad is designed to be modern and user-friendly, which helps reduce bottlenecks and improve collaboration within legal teams. The company operates on a subscription-based model, offering various tiers that cater to different business needs, ensuring a steady income while providing ongoing support and updates to clients. Ironclad's goal is to enhance the efficiency of contract management processes, enabling legal teams to focus on supporting business growth.

Company Size

501-1,000

Company Stage

Series E

Total Funding

$325M

Headquarters

San Francisco, California

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Ironclad's recognition as a leader in The Forrester Wave™ boosts its market credibility.
  • Integration with NetSuite enhances contract data capabilities across enterprise resource planning platforms.
  • Experienced executive hires position Ironclad to scale enterprise software solutions effectively.

What critics are saying

  • Competition from AI-driven solutions like Bloomberg Law could erode Ironclad's market share.
  • Rapid AI adoption may outpace Ironclad's ability to innovate, risking client dissatisfaction.
  • Expansion into new markets may face challenges due to regional regulations and dynamics.

What makes Ironclad unique

  • Ironclad automates contract workflows, reducing reliance on IT resources for legal teams.
  • The platform's user-friendly interface accelerates high-volume contracts and self-service processes.
  • Ironclad's AI assistant, Jurist, offers transparency in AI decision-making for legal professionals.

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Benefits

Network of mentors - Receive mentorship from our world-class network of mentors, including founders, salespeople, marketers, engineers, and designers.

Health & wellness - Great health care insurance, monthly fitness reimbursement, and seasonal activities like yoga, surfing, and hikes with our dogs are just some of the ways we help take care of employee health and wellness.

Company retreats - Twice yearly, we retreat to local spots like Tahoe or Wine Country for our company off-sites.

Team events - We bond outside of work over games, happy hours, concerts, and more.

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
PR Newswire
Jan 15th, 2025
Ironclad Named A Leader In Contract Lifecycle Management Platforms, Q1 2025 Report By Independent Research Firm

Noted for its market share with both tech companies and those undergoing digital transformation, "companies that require flexibility and control" should look at IroncladSAN FRANCISCO, Feb. 20, 2025 /PRNewswire/ -- Ironclad , the leading contract management platform for modern businesses, announced today that it has been positioned in the Leaders category in The Forrester Wave™: Contract Lifecycle Management Platforms, Q1 2025. Ironclad was cited for its significant market share among technology companies and those undergoing digital transformation. The report also cited Ironclad's self-service capabilities, especially speed and ease of creating workflows without relying on IT resources, and forward-thinking approach to innovation. According to the report, "Companies that require flexibility and control" should look at Ironclad.Click here to see the full The Forrester Wave™: Contract Lifecycle Management Platforms, Q1 2025.The Forrester Wave™: Contract Lifecycle Management identified the 12 most significant CLMs and evaluated them based on 26 different criteria. The Forrester team researched, analyzed, and scored each vendor to show how each measures up and helps contract management professionals select the right vendor for their specific needs.Ironclad received the highest scores possible in the following criteria: Contract Digitization, Sell-side Contracts, Legal Operations, Contract creation, contract review, negotiation, and execution, Interoperability, Workflow, Reporting and visualization, Usability, Contract self-service, and edge use cases

LawFuel
Nov 28th, 2024
From Spin Classes & Pinterest Lawyer To AI LawTech Platform Ironclad

Chris Young, who stepped down as general counsel in June after six years with Ironclad, continues to serve as a part-time advisor during the transition.

PR Newswire
Nov 22nd, 2024
Ironclad Names Former Binti, Patreon, Pinterest Executive Jasmine Singh As General Counsel

Singh joins on the heels of the launch of Ironclad's AI agent-powered assistant, Ironclad Jurist. SAN FRANCISCO, Nov. 22, 2024 /PRNewswire/ -- Ironclad, the leading digital contracting platform for modern businesses, today announced the hiring of Jasmine Singh as General Counsel. Singh joins the Ironclad team after working as General Counsel and Chief Legal Officer at Binti and previously served as Deputy General Counsel at Patreon and Assistant General Counsel at Pinterest. Before working in-house, Singh spent six years as a litigator with law firms in San Francisco. Earning Order of the Coif honors as a graduate of UCLA Law, Singh has built a distinguished career championing equity and inclusion and pro bono work, founding the pro bono program at Pinterest, creating 24 Hour Fitness's first mentorship program for women, and launching mentorship programs for law students

Bloomberg Law
Nov 22nd, 2024
Legal Tech Unicorn Ironclad Taps Jasmine Singh as Top Lawyer

Bloomberg Law competes with Ironclad to provide contract software.

PR Newswire
Nov 14th, 2024
Ironclad Launches Jurist: An Ai-Powered Assistant That Shows Its Work

The conversational AI assistant utilizes purpose-built multi-agent technology that works together to automate legal work, giving legal professionals a singular place to work with all the right tools and information in one seamless experience. SAN FRANCISCO, Nov. 14, 2024 /PRNewswire/ -- Ironclad, the leading digital contracting platform for modern businesses, today announced the public launch of a new conversational AI legal assistant, Ironclad Jurist. Jurist allows legal professionals to draft, edit, review, summarize, translate, and answer questions related to modern contracting. Jurist is the only AI-powered assistant purpose-built for lawyers that lets users create and iterate on any legal document with past company precedent, benchmarks, and real-time changes in the legal space—all in an online, fully editable .docx workspace. Jurist, built on Ironclad's open-source visual programming platform Rivet, offers users unprecedented transparency into AI decision-making within a contract by displaying agent actions and reasoning, complete with citations in its online research mode

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