Particleboard Sales Manager

Position Summary:

The Particleboard Sales Manager oversees our sales activities and coordinates the needs of customers with the daily activities of the particleboard team.  This individual manages the particleboard sales team to achieve sales goals and to provide exemplary customer service.

Duties/Responsibilities:

• Assist with the building and implementation of a product strategy for the particleboard product, including defining the target market, identifying customers, and creating a value proposition.

• Utilize the particleboard product strategy to establish new customer relationships and strengthen existing relationships:

  • Initiate sales calls.

  • Directly oversees a segment of customers while also managing the sales team.

  • Travel to develop connections.

  • Respond to inquiries.

  • Manage and process claims and complaints.

  • Communicate order and product updates and changes.

  • Provide product samples and literature.

  • Participate in company supported industry events.

• Apply knowledge of production costs and transportation logistics to create accurate quotes for customers.

• Obtain purchase orders and collaborate with production, finishing, and shipping to manage a successful transaction.

• Negotiate price changes as required by market conditions.

• Lead the particleboard team in collaborating with multiple departments to include operations, shipping, transportation, and the sales team.

• Perform additional duties as required by supervisor.

Supervisory Responsibilities:

• Recruit, hire, and manage the Sales team.

  • Responsible for performance management of the Sales Representative in accordance with company values, objectives, and policies.

  • Provide mentoring, coaching, training, and support consistent with developing and sustaining a high-performing and accountable team.

Required Skills and Abilities:

• Understanding of wood product and composite panel manufacturing processes.

• Excellent problem solving, organizational, and logistical skills.

• High personal standards in accuracy, quality, efficiency, and urgency to accomplish tasks in a timely manner.

• Strong working knowledge of Microsoft Office Suite. Inventory management software knowledge preferred.

• Excellent written and verbal communication skills. Courteous and effective telephone skills.

• Ability to organize and handle diverse workloads and set priorities.

• Ability to travel – 50% minimum.

Education and Experience:

• Bachelor’s degree in wood science, sales, marketing, or a similar field. The equivalent work experience accepted.

• Relevant industry-related experience preferred.

Swiss Krono OR is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.