Full-Time
Assistant Caisse
Responsable Caisse
Groupement Les Mousquetaires
201-500 employees
Co-owned European multi-brand retailer group
No salary listed
Oncy-sur-École, France
In Person
 Retail (1) |
|---|
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- A first experience in a similar position is required.
- Rigor, dynamism, a positive attitude, team spirit and initiative, a sense of responsibility, and a strong interest in commerce and customer relations are required.
- The position requires working Saturdays and Sundays on a rotating basis.
- Ensure the proper condition of the checkout and customer-service area, including cleanliness, functionality, and smooth operations.
- Perform work requiring initiative and responsibility within the assigned area.
- Coordinate the team’s work under the manager’s authority and provide occasional cover for the manager during absences.
- Inform and assist customers throughout the checkout journey and respond to information requests with an appropriate commercial attitude.
- Promote customer-loyalty tools to customers.
- Manage physical and telephone reception for external visitors and point-of-sale customers.
- Handle customer disputes and report customer feedback to the manager.
- Take specific orders, prepare invoices on request, and complete warranty documents.
- Provide point-of-sale services, including equipment rental and returns and parcel collection.
- Ensure the proper operation of self-service equipment.
- Lead the customer-relations approach among colleagues in the area under management supervision.
- Ensure point-of-sale and in-store information displays are posted within the area.
- Organize and implement point-of-sale events after approval.
- Participate in implementing and monitoring corrective action plans defined by management.
- Monitor hourly performance for the area and each cashier.
- Check checkout equipment and report malfunctions to management.
- Operate a checkout when customer service requires it and process payments.
- Perform checkout and customer-service operations, including opening and closing tills, exchanging money, checking payment methods, processing refunds and exchanges, managing discount vouchers, cancellations, returns and disputes, counting and closing tills, preparing bank deposits, and checking summary receipts.
- Ensure accurate cash counts and report cash discrepancies and cash-fund information to the manager.
- Classify checkout-related financial documents and forward return and refund documents to accounting.
- Record the safe balance in a monitoring log for traceability.
- Supply the automated teller machine and coin dispensers.
- Manage consumables for the assigned area.
- Participate in inventories and anti-shrinkage measures.
- Coordinate work between area employees and inform management of difficulties applying instructions.
- Provide occasional operational support for or replacement of the manager during absences.
- Manage employees’ break schedules operationally.
- Communicate necessary information to cashiers and customer-service staff, including promotional and loyalty operations and lists of suspicious customers.
- Support cashiers and customer-service staff and participate in integrating new colleagues.
- Follow and verify compliance with applicable legislation and report implementation difficulties to management.
- Follow hygiene and quality procedures, including product withdrawal or recall procedures, cold-chain requirements, and workstation cleanliness.
- Follow regulations concerning displays, labeling, customer information, and pricing.
- Identify and report misleading advertising, incorrect prices, or unavailable items advertised in promotional materials.
- Follow safety rules, including crisis procedures and keeping access routes clear.
Groupement Les Mousquetaires runs a network of retail banners across four countries, including Intermarché (fresh groceries), Bricomarché (home improvement), and Roady (auto services). Stores are owned by thousands of local partners who participate in management, so customers shop for products and services through locally run outlets. The group distinguishes itself by a cooperative-style governance that links store owners with the communities served, enabling locally adapted assortments and close proximity. Its goal is to maximize proximity to communities and create opportunities for customers, partners, and employees through a multi-banner, locally driven business model.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Alcanena, Portugal
Founded
1969
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Simplify's Take
What believers are saying
- 2025 sales reached 61.6 billion euros, up 3.1%, led by food retail.
- Colruyt conversions begin in March 2026, adding 81 stores and fresh market share.
- Three-year producer contracts and a local-sourcing platform strengthen supply resilience through 2027.
What critics are saying
- Autorité de la concurrence forced divestitures on Colruyt stores in February 2026.
- Casino integrations kept 34 stores closed and 19 receded, exposing execution strain.
- AI checkout surveillance raises shopper backlash and regulatory scrutiny, risking rollout delays.
What makes Groupement Les Mousquetaires unique
- Independent adhérents run 4,300+ points of sale through a commerce associé model.
- Agromousquetaires vertically supplies own brands across 56 French production units.
- Intermarché and Netto pair local sourcing with dense proximity coverage across France.
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Benefits
Parental Leave
Health Insurance
Paid Vacation
Employee Discount
Company News
Deployment of Vynamic® Smart Vision I Shrink Reduction from Diebold Nixdorf follows successful pilot program at Intermarché store in La FarlèdeNORTH CANTON, Ohio, Jan. 8, 2025 /PRNewswire/ -- Faced with the growing challenges of the retail sector, Groupement Mousquetaires, a French retail group with brands like Intermarché, Netto and Bricomarché, plans to address fraud at its self-service checkouts with an AI-powered solution from Diebold Nixdorf (NYSE: DBD). After successfully piloting Vynamic® Smart Vision I Shrink Reduction, designed to tackle the most common causes of loss in retail store environments, Groupement Mousquetaires is preparing to implement the solution across the group's store locations. This innovative project represents a significant step forward in the fight against shrinkage at self-service checkouts (SCOs), boosting operational efficiency and enhancing the customer experience
JimmyAsh: The company raised $36.3 million of venture funding in the form of convertible debt from undisclosed investors on October 13, 2023.