Full-Time

Field Quality Technician

Updated on 5/2/2024

Zoox

1,001-5,000 employees

Autonomous, all-electric vehicle for urban mobility

Automotive & Transportation

AI & Machine Learning

Compensation Overview

$62,000 - $98,000Annually

+ Amazon Restricted Stock Units (RSUs) + Zoox Stock Appreciation Rights

Junior, Mid, Senior

Fremont, CA, USA

Required Skills

JIRA

Requirements

Ability to read technical drawings and understand CAD models
Ability to use lab equipment for failure analysis
Ability to create documentation for testing and rework instruction
Willing/able to travel up to 25% of the time locally & within the U.S.

Responsibilities

Review JIRA tickets for correct and complete data
Update tickets with relevant information pertaining to investigations
Receive field return components into inventory
Perform failure analysis to troubleshoot returned components
Read technical drawings and CAD models
Communicate with cross-functional teams
Participate in meetings and activities to discuss findings and improve products
Create and update testing documentation, maintenance records, and work instructions

The Field Quality Technician will support the Field Quality Engineering Team. The Quality Technician will use test equipment to evaluate and investigate components. This position will work with cross-functional teams to improve Zoox products. The technicians will use their technical background to perform failure analysis on vehicles and at the bench, record their findings, and communicate critical information to the cross-functional team.

In this role, you will:

Review JIRA tickets for correct and complete data, update tickets accordingly with relevant information pertaining to investigations
Receive field return components into inventory
Perform failure analysis to troubleshoot returned components by using mechanical and electrical lab equipment.
Read technical drawings and CAD models to understand parts and assemblies
Communicate with cross-functional teams and participate in meetings and activities to discuss findings and improve products
Create and update testing documentation, maintenance records, and work instructions

Qualifications

Ability to read technical drawings and understand CAD models
Ability to use lab equipment for failure analysis
Ability to create documentation for testing and rework instruction
Willing/able to travel up to 25% of the time locally & within the U.S. on an as-needed basis

Bonus Qualifications

Desired A.S./B.S. in Automotive, Mechanical or Electrical Engineering
2 to 5 years of experience
Automotive, EV, or Aerospace experience
Experience in building test equipment

Compensation

There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. The salary range for this position is $62,000 to $98,000. A sign-on bonus may be offered as part of the compensation package. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate’s relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.

Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.

Zoox

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Website

View Company Profile

Zoox is leading the future of urban mobility with its focus on developing fully autonomous, all-electric vehicles dedicated to reducing congestion and pollution in bustling city environments. Their commitment to creating safer, enjoyable, and sustainable urban transportation solutions by fusing artificial intelligence with electrification, positions it as an attractive workplace for those passionate about technological and environmental innovation.

Company Stage

M&A

Total Funding

$2.3B

Headquarters

Foster City, California

Founded

2014

Growth & Insights

Headcount

6 month growth

↑ 14%

1 year growth

↑ 38%

2 year growth

↑ 87%

Benefits

Health Insurance

Maternity & Paternity Leave

Vacation & Paid Time Off

Sick Days

Free Lunch or Snacks

Employee Assitance Program