Product Manager

Growth, Storefront

Confirmed live in the last 24 hours

Locations

Dorchester, Boston, MA, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Data Analysis

Marketing

Sales

SQL

Looker

Communications

Excel/Numbers/Sheets

Requirements

2+ years of relevant Product Management experience with a clear record of successful delivery and impact collaborating with an engineering team
Deep analytical, prioritization, and problem-solving skills. Previous analytics experience is strongly preferred
Experience working on an ecommerce platform or at an ecommerce company/team preferred
Strong product sense and high customer empathy with an ability to envision opportunities that address business and user needs, and tie that opportunity to the team's goals
Strong written and oral communication skills to help communicate learnings, analysis, and opportunities clearly to Design, Engineering, Analytics, and other stakeholders
An entrepreneurial mindset with the ability to succeed in a fast-paced environment
Curious, positive attitude, and passionate about the fitness and wellness space

Responsibilities

Facilitate product discovery, development, and delivery for new products and improvements across mobile, web, and back-end infrastructure
Drive accessory sales to both new and existing members in partnership with our marketing and operations teams
Set a product strategy and roadmap and measurable goals for your team
Own company metrics relating to accessory sales, including store conversion rate, average order value, monthly accessory take rate
Collaborate with Product Designers, Engineers, and Analysts to breakdown and prioritize user needs to scope and define detailed product requirements
Gather customer needs and feedback through frequent research and testing
Run a series of experiments to use data-driven approaches to optimize storefront conversion
Perform high level analysis to develop business cases for new product ideas and to evaluate the success of items delivered
Drive team to deliver a healthy and efficient cadence of product releases

Desired Qualifications

Excel/Google Sheets skills required. Experience with SQL/Amplitude/Looker for data analysis is a plus

At WHOOP, we’re on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Product Manager to help drive the strategy, roadmap and delivery of features by partnering closely with Engineers, Designers, and the Analytics team.

As part of the Growth - Storefront team, you will be responsible for creating a vision, building systems and features, and ideating creative solutions on how to expand our rapidly-growing accessory and apparel business. You will be responsible for the technology behind the selling of all WHOOP’s physical products, including the store at shop.whoop.com, introducing new members to additional customizations, and the backend technology that allows the marketing and operations team to perform their job.

RESPONSIBILITIES:

Facilitate product discovery, development, and delivery for new products and improvements across mobile, web, and back-end infrastructure
Drive accessory sales to both new and existing members in partnership with our marketing and operations teams
Set a product strategy and roadmap and measurable goals for your team
Own company metrics relating to accessory sales, including store conversion rate, average order value, monthly accessory take rate
Collaborate with Product Designers, Engineers, and Analysts to breakdown and prioritize user needs to scope and define detailed product requirements
Gather customer needs and feedback through frequent research and testing
Run a series of experiments to use data-driven approaches to optimize storefront conversion
Perform high level analysis to develop business cases for new product ideas and to evaluate the success of items delivered
Drive team to deliver a healthy and efficient cadence of product releases

QUALIFICATIONS:

2+ years of relevant Product Management experience with a clear record of successful delivery and impact collaborating with an engineering team
Deep analytical, prioritization, and problem-solving skills. Previous analytics experience is strongly preferred
Excel/Google Sheets skills required. Experience with SQL/Amplitude/Looker for data analysis is a plus
Experience working on an ecommerce platform or at an ecommerce company/team preferred
Strong product sense and high customer empathy with an ability to envision opportunities that address business and user needs, and tie that opportunity to the team’s goals
Strong written and oral communication skills to help communicate learnings, analysis, and opportunities clearly to Design, Engineering, Analytics, and other stakeholders
An entrepreneurial mindset with the ability to succeed in a fast-paced environment
Curious, positive attitude, and passionate about the fitness and wellness space

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility.

501-1,000 employees

Website

Wearable performance & optimization technology

Company Overview

Whoop’s mission is to unlock human performance though tapping into every individual owner's potential which can be enhanced through continuous monitoring. The company has built a system across hardware, software, and analytics designed to collect and analyze the most important data on the human data.

Benefits

Take Time Off: Time outside of the office is important for sleep, strain and recovery! Our PTO plan encourages members to take time off in order to come back refreshed.
Live a Healthy Lifestyle: Our competitive benefits package includes premium medical, dental, and vision coverage for employees and their dependents. Life and disability insurance are also available.
Feel Invested: In addition to a competitive base salary and 401k, you're eligible to receive stock options to share in the future of WHOOP. Work means more when you have personal stake. You have ownership in what we are building.
Eat Well: Keep hunger at bay with endless snacks in our fully stocked kitchen. Enjoy catered team lunches on Friday, and even a cold brew keg.
Know The Product: We want you to understand and experience the product firsthand. We offer you a WHOOP strap and membership at no cost.
Be Active: Take advantage of our office gym and on-site showers! WHOOP also offers a $500 yearly wellness perk for fitness classes and memberships.
Be Present: It’s important to be present when bringing home a new family member. Take care of your loved ones with 12 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.
Love Where You Work: Sitting in the heart of Fenway, our beautiful office overlooks Fenway Park. A prime location for great food, not to mention catching a Sox game, too!
Work Hard, Play Harder: If we don't already have a club here that fits your lifestyle and interests, you're encouraged to start one. Share your passions with others at work, or discover new ones!

Company Core Values

Unlock Human Performance
High Intensity & High Humility
Research & Design
Respect
Uncomfortable Pace
Focus
Transparent & Loyal