Facilities Specialist

What’s Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock.  You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle. 

That’s Nice, But What’s the Job?

In short, the Facilities Maintenance Specialist plays a critical role in keeping DriveTime’s dealership locations and vehicle reconditioning centers operating safely, efficiently, and in compliance with company standards. This position serves as the primary point of coordination for facility maintenance activities, partnering with vendors, landlords, property managers, and internal teams to resolve facility issues, manage repair and maintenance work orders, control costs, and support facility improvement projects. The ideal candidate is organized, resourceful, data-driven, and thrives in a fast-paced environment where balancing multiple priorities is the norm.

In Long, as the Facilities Maintenance Specialist, you will be responsible for:

• Managing 250-300 monthly facilities maintenance work orders across dealership locations and vehicle reconditioning centers.
• Assigning work orders to qualified vendors and monitoring progress through completion.
• Establishing and managing not-to-exceed (NTE) approval thresholds for maintenance and repair activities.
• Partnering with internal stakeholders to prioritize maintenance needs and ensure issues are resolved in a timely manner.
• Building and maintaining relationships with a nationwide network of service vendors and contractors.
• Reviewing, evaluating, and negotiating vendor repair proposals to ensure cost-effectiveness and alignment with business needs.
• Coordinating with landlords, property management companies, utility providers, and brokers regarding facility-related repairs and concerns.
• Monitoring vendor performance and supporting service level accountability initiatives.
• Supporting compliance with OSHA regulations, local building codes, company policies, and operational standards.
• Coordinating facility inspections and driving corrective actions when necessary.
• Assisting with maintenance budget planning and tracking facility-related expenditures.
• Analyzing maintenance trends, repair costs, asset performance, and vendor metrics to identify opportunities for cost savings and process improvements.
• Developing and implementing preventative maintenance programs to improve facility reliability, reduce costs, and create service consistency across locations.
• Providing recommendations and insights that support operational decision-making.
• Supporting the planning and execution of multi-trade maintenance projects and capital improvements, including tracking timelines, budgets, and project deliverables.
• Participating in a shared after-hours maintenance support rotation.

So What Kind of Folks Are We Looking For?

• Strong problem-solving skills with the ability to assess maintenance issues and determine the most effective course of action.
• Highly organized and detail-oriented with the ability to manage a high volume of work orders and competing priorities.
• Excellent communication and relationship-building skills with vendors, landlords, contractors, and internal business partners.
• Comfortable negotiating costs and managing vendor relationships to drive value and service excellence.
• Analytical mindset with the ability to interpret maintenance data, identify trends, and make recommendations.
• Self-motivated and able to work independently while collaborating effectively with cross-functional teams.
• Adaptable and resilient in a fast-paced, evolving environment.
• Customer-focused approach with a commitment to providing exceptional service and operational support.

The Specifics.

• 3-5 years of experience in commercial real estate, property management, facilities management, construction, or a related field.
• Bachelor's degree or equivalent experience preferred.
• Working knowledge of commercial building systems, including HVAC, electrical, and plumbing systems.
• Experience coordinating repairs, maintenance activities, vendors, and contractors.
• Proficiency with Microsoft Excel and other Microsoft Office applications for reporting, analysis, and communication.
• Ability to analyze maintenance data, budgets, expenditures, and vendor performance metrics.
• Strong organizational, project coordination, and time management skills.
• Clear and professional verbal and written communication skills.
• Ability to manage multiple priorities while meeting deadlines.
• Availability to participate in a shared after-hours maintenance support schedule.

Nice To Have

• Experience working with facilities maintenance management systems (CMMS) or work order platforms.
• Experience supporting multi-site facility operations across geographically dispersed locations.
• Knowledge of preventative maintenance program development and implementation.
• Familiarity with facilities budgeting, capital improvement projects, and vendor performance management.
• Understanding of OSHA requirements, building codes, and facility compliance standards.

So What About the Perks? Perks matter

• We take a hybrid work approach, finding balance between the benefits of in-person and work-from-home environments. This position has an on-site expectation of a minimum of three days a week.
• Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. 
• But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
• Growth Opportunities. You grow, I grow, we all grow!  But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green.  We offer competitive pay across the organization, because, well… money matters!

• In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!
• Give Us a Reason (or not), and We’ll Celebrate.  Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other’s company outside of day-to-day work.
• Smart-Casual Dress. Come dressed in jeans (you’ll fit right in with the rest of us).

• Paid Time Off. Not just lip service: we work hard, to play hard!  Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time!  For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else?  Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here.  We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!