Head of Operations

EXCLUSIVE NETWORKS | Introduction

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

DUTIES AND RESPONSIBILITIES | About the role

We are looking for an experienced and detail-oriented Head of Operations to lead and optimize our purchasing, invoicing, and logistics operations.

In this role, you will play a key part in ensuring smooth and efficient business operations by working cross-functionally with suppliers, finance, and logistics teams. You will be responsible for improving processes, driving cost efficiency, and supporting the company’s growth through operational excellence.

This position is ideal for a proactive, analytical, and structured leader who enjoys building efficient systems and working in an international environment.

Key Responsibilities:

Purchasing & Procurement

• Develop and implement effective procurement strategies to optimize costs and ensure timely availability of materials and products.
• Build and maintain strong, long-term relationships with vendors to guarantee a reliable and high-quality supply chain.
• Monitor inventory levels and support demand planning to avoid shortages or overstock.
• Ensure full compliance with company policies and industry regulations across all procurement activities.
• Manage purchase orders (POs) with vendors.
• Continuously optimize procurement processes within NetSuite (NS).

Invoicing & Financial Operations

• Oversee the invoicing process, ensuring accuracy, efficiency, and timely billing.
• Collaborate closely with the Finance team to reconcile purchase orders, invoices, and payments.
• Identify, track, and resolve invoicing discrepancies or vendor payment issues.
• Maintain accurate records of all financial transactions related to procurement and logistics.
• Review invoicing backlogs, improve invoicing volumes, and provide regular reporting to the Group.

Logistics & Supply Chain

• Plan and manage daily logistics operations to ensure on-time delivery of goods and materials.
• Optimize transportation and distribution processes to reduce costs and improve efficiency.
• Work closely with warehouse and inventory teams to streamline order fulfillment.
• Develop contingency plans to proactively manage and mitigate supply chain disruptions.
• Ensure compliance with all legal and regulatory requirements related to transportation and logistics.

QUALIFICATIONS AND EXPERIENCE | About you

The ideal Head of Operations has:

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• 5+ years of experience in a similar operations role.
• Fluent English, both written and spoken.
• Advanced Excel skills.
• Experience with NetSuite (considered a strong plus).
• Proven experience working in international and cross-functional environments.
• Strong analytical, organizational, and problem-solving skills.
• A proactive mindset with the ability to drive continuous improvement.

WHO ARE EXCLUSIVE NETWORKS? | Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.