Senior Analyst

Senior Analyst, Finance - Processing Business Partner

Location: Hybrid (3 days in office per week) in Redmond, WA only

About the Role:

The Sr. Analyst / Sr. Analyst II on the Finance team will support key functions within the organization on aspects of goal-setting, revenue and cost insights, forecasting and performance management. This includes identifying underlying trends and consulting on strategic business decisions. Your role is to translate complex data into actionable insights, which means you can focus on the details and also solve big-picture challenges.

You will support the business by assisting with various analytical needs, providing decision support through analysis, generating internal reports, monitoring key performance indicators and scaling financial processes. We are looking for a high performing individual who will leverage data, finance, and strategy using an analytical, collaborative, results-oriented approach to drive progress.

As a key extended member of the Payments Processing department and its business and operational leaders, you will be a critical voice in formulating payment optimization KPIs, standards and best practices. As a primary focus area, you will contribute to improvement of unit economics of the Processing financial performance by analyzing, modeling, and implementing fee schedules in support of reducing cost of acceptance for clients and the business.

In this role, you can expect to quickly become an owner and driver of critical initiatives such as market/opportunity-sizing, attribution/ROI analysis, and a variety of strategic ad-hoc projects core to Pushpay’s strategy and underlying investment thesis. 

You’ll be joining a successful team of seasoned industry operators with a variety of backgrounds including consulting, functional industry leadership, investment banking, capital markets, data analytics, and more. 

We’re seeking motivated and passionate individuals with a bias towards action who are willing to roll up their sleeves in support of the team and expect the same of their teammates. 

We believe the best investment we can make is in our people and are fiercely committed to creating opportunity through real world experiences, mentorship, coaching, and education.

Ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; and named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025.

Benefits and Compensation:

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee

• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents

• 401K match

• Hybrid work model - 3 days in the office / 2 days remote each week

• 12 paid Company Holidays

• 2 paid Volunteer Time Off days

• 15 days PTO, to start, increases with tenure and seniority.

• Paid parental and adoption leave

• Compensation Range: $117,000 - $124,800

Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

What You’ll Do:

• Perform modeling and analytics required to synthesize large sets of data and produce concise outputs to deliver business insights, reporting and analyses, recommendations, risk, and/or conclusions to leadership
• Aid in the reporting and financial performance management frameworks for the business and help define key metrics and performance indicators to evaluate overall business performance
• Work cross functionally with the broader Finance team, the Processing team, the Customer Success team, Product team, GTM teams and Accounting to fully understand the business, its customers and overall operations
• Actively participate in the strategic planning, goal and target setting, and periodic planning processes
• Assist in monthly close process, specific to assigned cost centers, along with support in monthly executive report deliverables
• Identify and pursue continuous improvement in key areas of the business
• Effectively manage numerous projects at a given time in a fast-paced environment

What You’ll Bring: 

• A proactive attitude, self-motivation, with ability to thrive in a fast-paced workplace
• Strong verbal and written communication skills
• Strong interpersonal skills required
• Ability to multitask, work under pressure and meet deadlines required
• Strong work ethic and confidentiality skills required
• Ability to think creatively, work independently and as apart of a team to solve problems given limited resources and time

Required Skills, Abilities, and Attributes: 

• Flexible problem solver: Excellent problem-solving skills including the desire and ability to work through ambiguity and complexity; Create order where previously lacking
• Balanced ego: An ability and desire to look for and resolve missed opportunities and unsolved problems that may fall outside of a job description; Creativity in thought and action
• Results-driven: An intentional and proactive bias for action to drive results and appropriate sense of urgency; Optimized “say:do” ratio
• Detail oriented: Strong attention to detail while maintaining a sense of “what matters”
• Seeking growth: A desire to learn and grow through a demonstrated history of intellectual curiosity and pursuit of personal and professional growth
• Team player: A collaborative approach to building relationships and partnering throughout the business
• Self-starter: An independent thinking and actor with the desire to work on a mission-driven team with a positive, can-do attitude
• Willingness and ability to travel domestically and internationally (~10%)

Education and Experience:

• 5+ years of relevant experience; experience in payments processing is highly desired: Domain knowledge in Merchant Services (Acquiring, ISO, Payment Facilitator models) with data experience in cost of payment acceptance (e.g., attributes driving Merchant Fees - Interchange, Scheme, etc.)
• Bachelor’s degree in a relevant field, such as Finance, or Data Science
• Financial/data analysis and modeling skills, and experience in forecasting, budgeting, reporting, and variance analysis
• Exceptional spreadsheet skills with experience creating financial dashboards and models
• Strong verbal and written communication and presentation skills (Google Slides or PowerPoint)
• Experience with SQL to explore, query, visualize, and share data from any data sources
• ROI analysis experience
• Experience with CRM, dashboards, data reporting

Work Environment & Physical Demands: 

Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

If you require a modification to your work equipment or furniture please contact the People Team - [email protected]

Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.

If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact [email protected].

About Pushpay

Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!