Steward

Job Description

The Steward is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, and ensuring the highest standards of sanitation. He/she is also responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment, utensils, and the physical work area. He/she is also responsible for assisting with proper food storage and rotation

Fundamental Requirements:

· Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster and utility work areas.

· Heavy duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers and other heavy kitchen equipment.

· Wash pots, pans, and kitchen utensils following proper procedure for their cleanliness and sanitation, and Vacuum carpeted areas through the food and beverage outlets.

· Sweep, mop and wash floors in all food and beverage areas, kitchen, and restaurant and dock area.

· Keep management informed of shortage of equipment and supplies.

· Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained.

· Return all clean china, glass, and silver to its proper storage location using care to minimize breakage.

· Knowledge of proper safe handling techniques for all chemicals used.

· Report any faulty equipment to management immediately.

· Empty garbage from the Food and Beverage areas into the hotel dumpster.

· Know the location and operation of all fire extinguishing equipment.

· Practice safe work habits at all times to avoid possible injury to self or other employees.

· Follow the proper procedures in the breakdown, cleaning and reassembling of all kitchen equipment, as needed.

· Follow all sanitation standards.

· Assist in the set up and breakdown of the restaurant buffet as required.

· Assist Banquets by supplying china, glass, and silver as required by business demand.

Qualifications

Education & Experience:

· High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical requirements:

· Flexible and long hours sometimes required.

· Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.

· Ability to stand during entire shift.

· Ability to withstand temperature variations, both hot and cold.

General Requirements:

· Maintain a warm and friendly demeanor at all times.

· Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

· Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

· Must be able to multitask and prioritize departmental functions to meet deadlines.

· Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

· Attend all hotel required meetings and trainings.

· Maintain regular attendance in compliance with Raffles Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.

· Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform.

· Comply with Raffles Hotel Standards and regulations to encourage safe and efficient hotel operations.

· Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

· Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

· Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

· Must be able to cross-train in other hotel related areas.

Additional Information

• Hourly Range: $27.36/Hour - $30.40/Hour
• Employee benefit card offering discounted rates in Accor worldwide for you and your family. 
• Excellent Company benefits including medical, dental, vision and life insurance. 
• Personalized development opportunities across Accor's extensive brand portfolio.  
• Ability to make a difference through our Corporate Social Responsibility activities

Compensation: 27.36 to 30.4 (USD) (HOURLY)