Full-Time

Technical Support Engineer

Japanese Speaking

Confirmed live in the last 24 hours

Cloudflare

Cloudflare

1,001-5,000 employees

Provides CDN, security, and serverless solutions

Enterprise Software
Cybersecurity

Entry, Junior

United States

This is a hybrid position requiring in-office presence.

Category
Customer Support
Customer Success & Support
IT & Security
Required Skills
Bash
Python
JavaScript
Nginx
Requirements
  • Ability and willingness to work occasional weekends, holidays, and after hours
  • You are comfortable communicating in writing and always put the customer first
  • You are a motivated self-starter who always looking to expand your skill sets
  • You take initiatives and capable of learning new technologies / systems / features with little guidance
  • You enjoy troubleshooting and solving unknown technical problems and issues
  • You are inquisitive and able to communicate to different kind of audiences
  • You have a solid grasp of problem solving with command line tools (dig/traceroute/curl/tcpdump)
  • You understand how the Internet works
  • Business level of Japanese and English
  • Bonus Points: You have experience writing scripts in Bash, Python, JavaScript, or other scripting language
  • Bonus Points: You have experience installing and configuring web servers like Apache, Nginx, and IIS
  • Bonus Points: You are familiar with Cloudflare and have a site actively using our platform
  • Bonus Points: You have web development, hosting, or customer support experience
  • Bonus Points: You have the ability to read and write in multiple languages
Responsibilities
  • You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network.
  • This is a position where you will learn the inner workings of Cloudflare’s technology and gain a deeper understanding of internet technologies.

Cloudflare enhances the performance, security, and reliability of websites and applications through services like content delivery network (CDN) solutions and cybersecurity protections against threats such as DDoS attacks. They also offer serverless computing, allowing developers to run code without managing servers. Their freemium business model attracts a wide range of clients, from individual developers to large enterprises, generating revenue through subscriptions and enterprise contracts. Cloudflare aims to improve online experiences by making the internet faster and more secure.

Company Stage

IPO

Total Funding

$339.8M

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

10%

1 year growth

32%

2 year growth

47%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for edge computing aligns with Cloudflare's edge services and CDN offerings.
  • Rising interest in zero trust security models enhances Cloudflare's comprehensive cybersecurity solutions.
  • Expansion of 5G networks globally boosts Cloudflare's CDN and edge service capabilities.

What critics are saying

  • Increased competition from emerging CDN providers could erode Cloudflare's market share.
  • Decentralized web technologies may challenge Cloudflare's centralized service model.
  • Data privacy regulations like GDPR could impose additional compliance costs on Cloudflare.

What makes Cloudflare unique

  • Cloudflare offers a comprehensive suite of internet infrastructure services, including CDN and security.
  • Their serverless computing solutions, like Cloudflare Workers, simplify development and reduce costs.
  • Cloudflare's freemium model attracts a large user base, converting them to premium services.

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Benefits

Competitive salaries

Take-what-you-need paid vacation policy

Comprehensive health plans and benefits

Paid maternity and paternity leave

Commuter and ride share options

Returnships