Full-Time
Lead Software Engineer
ServiceNow
M&T Bank
10,001+ employees
Full-service banking with mortgage, deposits, loans
Compensation Overview
$116.4k - $194k/yr
Buffalo, NY, USA
Hybrid
Hybrid position in Buffalo.
Bachelor's, Associate's
 Software Engineering (1) |
|---|
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- An Associate’s degree and at least 7 years of systems analysis and/or application development work experience, or a Bachelor’s degree and at least 5 years of systems analysis and/or application development work experience. In lieu of a degree, a combined minimum of 9 years of education and/or relevant work experience is required, including at least 5 years of systems analysis and/or application development work experience.
- Expert proficiency in at least one programming language and professional proficiency in at least one additional programming language, with hands-on experience in ServiceNow platform development using server-side and client-side scripting.
- Extensive experience designing and implementing ServiceNow solutions, including Service Catalog items, record producers, and Flow Designer workflows.
- Proven experience architecting and delivering complex workflow-based solutions involving approvals, task orchestration, service-level agreements, routing rules, and lifecycle management.
- Strong understanding of ServiceNow platform architecture, including data models, tables, relationships, and configuration-versus-customization best practices.
- Experience leading development efforts and guiding implementation of reusable, modular, catalog-driven solutions.
- Experience with source control, versioning, and continuous integration and continuous delivery or environment-promotion processes aligned to software development lifecycle practices.
- Ability to translate complex business and technical requirements into scalable, maintainable, and secure ServiceNow solutions.
- Advanced troubleshooting and debugging expertise within ServiceNow or similar workflow-driven platforms.
- Write code and own the team’s technical requirements gathering at an expert level.
- Contribute to the stability and resiliency of banking technology within the software development lifecycle while coaching others.
- Lead the design, development, and delivery of ServiceNow solutions, including Service Catalog items, record producers, Flow Designer workflows, and task orchestration.
- Architect and implement complex, multi-stage workflows with routing, approvals, service-level agreements, and parallel or sequential task execution.
- Serve as the technical lead and subject matter expert for ServiceNow development by establishing standards, patterns, and best practices.
- Provide hands-on mentorship and technical coaching to junior and mid-level developers on ServiceNow development, workflow design, and platform capabilities.
- Drive adoption of reusable, modular, catalog-driven solutions to enable scalability and reduce duplication across the platform.
- Design and maintain approval frameworks, assignment-group routing, and task lifecycle management aligned to enterprise processes.
- Lead code reviews, design reviews, and pair-programming sessions to ensure high-quality, secure, and maintainable implementations.
- Establish and enforce ServiceNow development standards, including server-side and client-side scripting best practices, naming conventions, and configuration management.
- Collaborate with Product Owners, Architects, and Business Analysts to translate business requirements into scalable technical solutions.
- Partner across teams to ensure clear ownership, accountability, and alignment of workflows, tasks, and integrations.
- Drive continuous improvement of workflows and processes, optimizing efficiency, user experience, and operational outcomes.
- Design and support integrations between ServiceNow and external systems such as Jira, internal application programming interfaces, and cloud platforms.
- Implement and monitor workflow performance metrics, including cycle time, service-level-agreement adherence, and task completion, to improve platform effectiveness.
- Ensure solutions align with enterprise architecture, governance, risk, and compliance standards, including auditability and traceability.
- Oversee source control, continuous integration and continuous delivery pipeline alignment, and promotion of changes through development, test, and production environments.
- Contribute to and lead application and platform architecture decisions within the ServiceNow domain.
- Communicate technical designs, decisions, and tradeoffs to technical and non-technical stakeholders.
- Promote engineering excellence, continuous learning, and knowledge sharing within the team.
- Expert analytical and problem-solving skills specific to application development and workflow or process automation.
- Experience leading technical initiatives, driving project milestones, and delivering complex solutions across multiple teams.
- Experience mentoring and coaching developers on ServiceNow development, workflow design, and platform best practices.
- Experience designing enterprise-scale workflow architectures, including multi-stage intake, task orchestration, and approval frameworks.
- Experience working in cross-functional environments and partnering with business, product, and architecture stakeholders.
- Advanced organizational, time-management, and verbal and written communication skills.
- Experience implementing integrations between ServiceNow and external systems such as application programming interfaces, Jira, and cloud platforms.
- Familiarity with ServiceNow platform governance, performance optimization, and operational reporting.
- Experience driving adoption of standards, reusable components, and platform best practices across teams.
- ServiceNow Certified System Administrator certification.
- ServiceNow Certified Application Developer certification.
- ServiceNow Certified Implementation Specialist – Service Catalog certification.
- Flow Designer and integration-related micro-certifications.
M&T Bank is a full-service financial institution that offers a wide range of banking solutions for individuals, small businesses, and larger enterprises. Its products include personal and business checking accounts, mortgage assistance programs, loans, deposits, investment products, and mobile banking. The bank serves mainly customers in the Northeastern and Mid-Atlantic United States and emphasizes community engagement and customer-focused service. It generates revenue from interest income, fees, and service charges tied to loans, deposits, and other financial products. The company’s recent merger with United Bank, N.A. expands its footprint and enhances its service offerings. The goal is to provide accessible financial services to communities while growing its market presence and deepening local connections.
Company Size
10,001+
Company Stage
IPO
Headquarters
Buffalo, New York
Founded
1993
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Simplify's Take
What believers are saying
- Q2 2026 revenue reached $2.52 billion, beating consensus and rising 4.9% year over year.
- Q2 2026 net income hit $818 million, while net charge-offs declined to $80 million.
- A July 2026 app update added smoother navigation, biometric login, and configurable alerts.
What critics are saying
- Commercial real estate grew $1.1 billion in Q2 2026, increasing credit-cycle exposure.
- CET1 fell to 10.19% after $1.25 billion buybacks and $465 million repurchases.
- Fintech lenders and digital-first banks pressure fee income, deposits, and branch economics by 2027.
What makes M&T Bank unique
- M&T pairs regional deposits with commercial lending across the Northeast and Mid-Atlantic.
- Its 2026 mobile app refresh strengthens sticky retail relationships and daily transaction usage.
- Decades of community banking and multilingual branch programs deepen local trust and cross-sell opportunities.
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Benefits
401(k) Company Match
401(k) Retirement Plan
Flexible Work Hours
Hybrid Work Options
Paid Vacation
Paid Holidays
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Growth & Insights and Company News
6 month growth
↑ 10%1 year growth
↑ 10%2 year growth
↑ 10%Regional banks delivered mixed second-quarter results, with revenues matching analyst expectations on average. M&T Bank reported revenues of $2.52 billion, up 4.9% year on year and exceeding consensus estimates by 1.9%. The bank also beat earnings per share projections and narrowly surpassed net interest income forecasts. Despite the strong quarter, M&T Bank's shares fell 1.3% following the announcement, trading at $238.67. The decline suggests investor expectations may have been higher than published Wall Street projections. Regional banks as a group have struggled, with share prices down an average of 1.5% since their latest earnings releases. These institutions face challenges including fintech competition, deposit outflows, credit deterioration, regulatory costs, and concerns about commercial real estate exposure following recent high-profile bank failures.
Charles River Associates has expanded its credit facility to $400 million through a six-bank lending syndicate. The five-year agreement includes a $75 million term loan and a $325 million revolving credit facility, replacing a previous $300 million facility set to mature in August 2027. The revolving facility can be reduced to $250 million between 16 July and 15 January each year when working-capital requirements are lower. CRA will use proceeds to repay outstanding borrowings, support working capital, fund growth investments, and cover general corporate purposes. The lending group includes Bank of America, Citizens Financial Group, Eastern Bank, and Beacon Bank & Trust, with BMO and M&T Bank joining as new lenders. The expanded facility provides additional liquidity as the consulting firm invests in its global economic, financial, and management advisory operations.
Merritt Properties has secured a $621 million refinancing loan for a portion of its 58-asset Maryland Industrial Portfolio.
M&T Bank Corporation recently completed a US$600 million callable preferred depositary share offering, sold in two tranches totaling 24,000,000 shares at US$25 each, with multiple major banks, including J.P. Morgan, BofA Securities and others, acting as co‑lead underwriters. Around the same time, M&T Bank reported higher second‑quarter 2026 net interest income of US$1,792 million and net income of US$818 million, while also reducing net charge‑offs to US$80 million and completing a US$465...
HEICO Corporation has closed a $1.2 billion senior notes offering, comprising $550 million in 4.950% notes due 2031 and $650 million in 5.400% notes due 2036. The aerospace and defence company will use the proceeds to pay down borrowings under its $2.2 billion revolving credit agreement, maintaining capacity for future acquisitions. Co-Chairmen Eric and Victor Mendelson said the notes received investment grade ratings, building on HEICO's inaugural issuance in 2023. Chief Financial Officer Carlos Macau noted the offering expands the company's capital sources and provides greater flexibility for continued growth. HEICO designs and produces products for aviation, defence, space, medical, telecommunications and electronics industries through its Flight Support Group and Electronic Technologies Group.