Full-Time

Systems Reliability Engineer 3

Nutanix

Nutanix

5,001-10,000 employees

Software-defined multicloud platform for datacenters

No salary listed

Bengaluru, Karnataka, India

Hybrid

Three days on-site per week required.

Category
DevOps & Infrastructure (1)
Required Skills
Citrix
Computer Networking
VMWare
DevOps
Linux/Unix

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Requirements
  • 7-9 years of experience in Systems Reliability Engineering or similar roles
  • Strong expertise in troubleshooting virtualization (preferably VMware ESXi), networking (layer 2/3), Linux systems, DevOps, cloud, or enterprise storage
  • Proficient in communication, both written and verbal, for effective cross-team collaboration
  • Experience in directly resolving complex technical issues with customers
  • Customer-driven mindset focused on delivering high-quality support experiences
  • Familiarity with technologies from partners such as VMware, Citrix, and Microsoft
  • Ability to develop tools and enhance internal and external knowledge bases
Responsibilities
  • Troubleshoot and resolve complex technical issues, ensuring high customer satisfaction
  • Collaborate with developers to identify product defects and enhance serviceability
  • Analyze customer data to mitigate risks and improve product reliability
  • Foster partnerships with technology allies for collaborative issue resolution
  • Contribute to and expand internal and external knowledge bases for continuous improvement
  • Mentor junior team members to foster a collaborative and growth-oriented culture
  • Gather customer feedback to drive product enhancements in collaboration with development teams
  • Provide rotational support coverage during weekdays and off-hours as necessary
Desired Qualifications
  • Degree in Engineering or Computer Science preferred

Nutanix provides a software-defined cloud platform that runs applications and manages data across private data centers, public clouds, and edge locations. The Nutanix Cloud Platform combines compute, storage, networking, and virtualization into a single software-defined system, with Acropolis for storage, AHV as its built-in hypervisor, and Prism for unified management. It is hardware-agnostic, supports VMware vSphere, Microsoft Hyper-V, and Kubernetes, and enables workloads to move across hybrid multicloud environments with integrations to AWS, Azure, and Google Cloud. Its goal is to simplify datacenter infrastructure and enable seamless application deployment and data management across private, public, and edge locations.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

Seattle, Washington

Founded

2009

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Simplify Jobs

Simplify's Take

What believers are saying

  • The $250 million AMD partnership enables Nutanix to build an open, full-stack AI infrastructure platform for agentic AI applications.
  • Nutanix’s hybrid cloud demand and data sovereignty requirements are extending to AI applications through neoclouds and broader model choice adoption.
  • Annual recurring revenue grew 15% year-over-year to $2.435 billion, with over 700 new customers added in Q3 2026.

What critics are saying

  • Hyperscalers’ bare metal cloud servers are now cheaper and more available than on-prem hardware, driving legacy VMware customers toward hyperscaler-native HCI.
  • Supply chain disruptions continue inflating server hardware prices and delaying delivery times, increasing NC2 deployment costs and reducing public cloud adoption.
  • AMD’s $150M equity stake causes ~1% shareholder dilution without guaranteeing immediate revenue growth from the joint agentic AI platform within 6–12 months.

What makes Nutanix unique

  • Nutanix pioneered Hyperconverged Infrastructure by integrating compute, storage, networking, and virtualization into one software-defined solution that runs on any hardware.
  • The Nutanix Cloud Platform is hardware-agnostic and supports multiple hypervisors and containers, enabling unified management across hybrid multicloud environments.
  • Nutanix introduced Agent Gateway in Enterprise AI 2.7 to centralize AI credential management, token governance, and provider routing through a single unified endpoint.

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Benefits

Competitive compensation and equity

Robust medical, dental, and vision coverage

Paid volunteer time off and donation matching

Speed coaching and professional development

Wellness perks and flexible time off to recharge

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Ololand AI
Jul 24th, 2026
ZeroStack Corp. completes acquisition: an analysis of the SEC filing.

ZeroStack Corp. completes acquisition: an analysis of the SEC filing. Friday, July 24, 2026 ZeroStack Corp. (ZSTK) has officially finalized a key acquisition, signaling a strategic shift that could reshape its market positioning. Its analysis of the company's SEC 8-K filing breaks down the financial and operational implications of this milestone. Dive in to discover what this transaction means for ZeroStack's growth and its investors. The enterprise cloud infrastructure sector is undergoing a quiet but significant transformation, driven by the dual pressures of cost optimization and the rapid integration of artificial intelligence. Against this macroeconomic backdrop, ZeroStack Corp. (ZSTK, CIK: 0001790169) has finalized a pivotal transaction, as disclosed in its recent Form 8-K filing under Item 2.01 (Completion of Acquisition or Disposition of Assets). This strategic move represents more than just a routine expansion of ZSTK's balance sheet; it is a calculated bid to capture market share in the highly competitive hybrid cloud orchestration and AIOps (Artificial Intelligence for IT Operations) segments. Inside the 8-K: transaction mechanics and valuation. The SEC filing details the acquisition of specialized cloud-native assets and intellectual property, structured to bolster ZeroStack's core proprietary intelligent cloud platform. While specific legacy details of the target company were closely guarded prior to the filing, the transaction terms reveal a highly disciplined approach to capital allocation in a high-interest-rate environment. * Total Consideration: The transaction is valued at an aggregate of $142.5 million, paid through a combination of cash on hand and ZSTK common stock. * Payment Structure: The deal utilizes a 60/40 split - $85.5 million in cash and $57 million in newly issued ZSTK common stock. This structure preserves ZeroStack's cash reserves while aligning the target's leadership team with ZSTK's long-term equity performance. * Valuation Multiples: Based on the target's trailing twelve-month (TTM) revenue of approximately $34 million, the transaction closed at an implied enterprise value-to-sales (EV/Sales) multiple of 4.2x. This represents a significant valuation contraction compared to the 10x+ software-as-a-service (SaaS) multiples of the 2021-2022 era, signaling that ZSTK successfully capitalized on a buyer-friendly market. By utilizing a mix of equity, ZeroStack mitigates immediate liquidity pressures while demonstrating to public markets that its own stock remains a valuable currency for growth. Strategic rationale and market positioning. For ZeroStack, this acquisition is fundamentally an intellectual property and talent acquisition play. The acquired assets focus on automated multi-cloud provisioning and real-time workload optimization. In the current enterprise landscape, chief information officers (CIOs) are looking to migrate away from expensive, monolithic public cloud commitments toward hybrid, localized sovereign clouds. The strategic rationale for ZSTK hinges on three key pillars: * Accelerated Product Roadmap: Integrating the target's automated orchestration tools allows ZSTK to shave an estimated 18 to 24 months off its internal development timeline for its next-generation hybrid cloud suite. * Synergy and Cross-Selling: ZeroStack gains immediate access to the target's mid-market enterprise customer base. By cross-selling its existing security and compliance modules to these new clients, ZSTK can drive immediate expansion of its Average Contract Value (ACV). * AIOps Integration: The acquired technology features proprietary machine-learning algorithms that predict cloud resource bottlenecks. Integrating this into ZSTK's SaaS layer will allow the company to offer self-healing cloud environments - a critical differentiator against legacy competitors. This transaction positions ZSTK to compete more aggressively against established giants like Nutanix and VMware (now Broadcom), particularly targeting customers who feel alienated by Broadcom's recent licensing model overhauls. Broader implications for the cloud infrastructure sector. ZeroStack's acquisition is indicative of a broader consolidation wave sweeping the mid-tier enterprise software space. As venture capital funding for late-stage startups remains scarce, highly specialized but capital-constrained software providers are increasingly looking for exit strategies via established public consolidators like ZSTK. Several key sector trends are highlighted by this transaction: * The Demise of "Growth at All Costs": Buyers are no longer paying premiums for raw top-line growth. Accretion timelines and clear paths to profitability are now the primary drivers of M&A valuation. * The Rise of Sovereign Cloud Demand: Regulatory pressures in the EU and North America regarding data residency are driving demand for private, highly automated cloud infrastructure. ZSTK's expanded portfolio directly addresses this market need. * IP Consolidation over Scale: Rather than buying market share (which is expensive and difficult to integrate), mid-cap tech firms are executing highly targeted IP acquisitions to fortify their technological moats. Outlook and integration hurdles. The success of this acquisition will ultimately be judged on execution. M&A in the software sector is notoriously fraught with integration bottlenecks, particularly concerning code-base unification and culture clashes among engineering teams. ZeroStack's management has signaled that it expects the transaction to be non-GAAP accretive by the third quarter of the next fiscal year. This timeline assumes a rapid migration of the acquired technology onto ZeroStack's unified platform and minimal churn among the target's existing customer base. If ZeroStack can successfully navigate the technical integration without disrupting its core product stability, this transaction will serve as a textbook example of disciplined, strategic M&A in a challenging macroeconomic climate. Wall Street will be watching the next two quarterly earnings calls closely for updates on realized synergies and initial cross-selling revenues. Ready to analyze your next deal? Upload your CIM for instant AI-powered analysis - financial extraction, risk assessment, and valuation in minutes. Analyze your own CIM. Upload a CIM and get financials, risks, and valuation in seconds.

Channelwise
Jul 22nd, 2026
Strategix expands enterprise cloud offering with Nutanix.

Strategix expands enterprise cloud offering with Nutanix. Jul 22, 2026 | news Strategix has joined the Nutanix Elevate Partner Program as a Reseller and Managed Service Provider (MSP) partner, expanding its ability to help organisations modernise infrastructure, simplify cloud operations and accelerate digital transformation. As organisations across South Africa re-evaluate their infrastructure strategies in response to a changing technology landscape, many are looking for platforms that simplify operations, support hybrid multicloud environments and provide greater operational flexibility. According to PwC's 2025 Africa Cloud Business Survey, 98% of organisations across the continent plan to adjust and expand their cloud architecture, while 88% plan to increase cloud budgets in the year ahead. Strategix expects demand for these capabilities to continue growing. Through its managed services capability, Strategix will help customers operate, monitor and optimise Nutanix environments while providing ongoing operational support as infrastructure requirements evolve. The partnership represents a natural evolution of Strategix's long-term strategy to expand its enterprise technology portfolio with leading infrastructure, cloud and managed services solutions, backed by consulting, implementation and operational expertise. "This partnership represents an exciting chapter in Strategix's growth journey," said Steve Dalgarno, Managing Director, Strategix. "Nutanix is a world-class platform, and by bringing our full ecosystem of cloud, managed services, and professional services expertise to bear, we can offer South African businesses something truly differentiated, a partner who doesn't just sell Nutanix, but lives and breathes it at every layer of the stack." Built for the full customer lifecycle Nutanix provides a unified cloud platform built on hyperconverged infrastructure (HCI), enabling organisations to run applications and data consistently across private data centres, public clouds and edge environments while simplifying infrastructure management and improving operational resilience. Unlike traditional technology resellers, Strategix combines Nutanix licensing with consulting, cloud, architecture, implementation and managed services expertise. The business is building an end-to-end services ecosystem that enables customers to work with a single partner from solution design through deployment, optimisation and ongoing support. Strategix anticipates uptake across organisations of all sizes, from small and medium-sized businesses through to large enterprises. With Nutanix supporting a broad range of infrastructure and hybrid multicloud use cases, the partnership creates opportunities across industries as organisations reassess how their IT environments are built and run. For customers, this means working with a single partner that can advise, deploy, manage and continuously support their Nutanix environment throughout its lifecycle. "There is clear and growing interest from organisations reviewing their infrastructure options as licensing models change," said Dalgarno. "Over the past year, we have evaluated multiple platforms to ensure we bring the right solutions to our clients, and Nutanix is a clear fit within our technology portfolio. We are excited to partner with Nutanix and make its capabilities available to customers across South Africa." Strengthening the Nutanix partner ecosystem Nutanix continues to invest in expanding its South African partner ecosystem with organisations that can deliver strategic advice, implementation expertise and long-term managed services. The addition of Strategix strengthens that ecosystem by combining enterprise infrastructure expertise with cloud, consulting and managed services capabilities. "Customers increasingly want partners who can advise, deploy and manage modern infrastructure over the long term. Strategix brings exactly that capability to the Nutanix partner ecosystem, combining strong customer relationships, managed services expertise and the technical ambition to support customers well beyond the initial deployment," said Gerhard Fourie, Channel Sales Manager, Nutanix Sub-Saharan Africa and Indian Ocean Islands. "We are encouraged by their investment in growing their technical and services with Nutanix, which reflects the long-term nature of our partnership and the value we believe Strategix can bring to customers." Strategix will immediately begin delivering Nutanix solutions to customers while continuing to invest in technical certification and deepening its services capabilities through the Nutanix Elevate Partner Program.

Agisko
Jun 26th, 2026
From AI sprawl to AI governance: simplifying enterprise AI with Nutanix Agent Gateway.

From AI sprawl to AI governance: simplifying enterprise AI with Nutanix Agent Gateway. June 26, 2026 by Agisko bv., Timothy De Wolf AI adoption is accelerating across enterprises, but so are the operational challenges. Teams are experimenting with OpenAI, Anthropic Claude, self-hosted models, and specialized AI services often all at once. The result can quickly become a patchwork of API keys, duplicated integrations, inconsistent governance, and unpredictable costs. What starts as a single API key in a development environment often grows into dozens of applications connecting to different providers. API keys become scattered across YAML files, environment variables, CI/CD pipelines, and vaults. At the same time, organizations struggle to answer simple questions: Who is using which model? How many tokens are Agisko consuming? Which application is driving the cost? As AI agents become more common, this challenge only grows. Agents can now interact with business applications and external tools through standards like Model Context Protocol (MCP), making centralized governance more important than ever. A unified approach to enterprise AI with Nutanix Agent Gateway. With Nutanix Enterprise AI 2.7, Nutanix introduces Agent Gateway, a centralized control layer that sits between AI applications, agents, MCP servers, and AI providers. Instead of connecting directly to individual providers, applications connect to a single Unified Endpoint using a standard OpenAI-compatible API. Behind the scenes, requests can be routed to public providers such as OpenAI, Anthropic Claude, AWS Bedrock, or even self-hosted models running on your own infrastructure. The biggest advantage? Your application code remains unchanged. Whether you're using OpenAI today or a self-hosted model tomorrow, the integration stays exactly the same. Key benefits. Centralized credential management. One of the most common challenges in enterprise AI is credential sprawl. Provider API keys are often distributed across teams and applications, creating security and governance concerns. Agent Gateway addresses this by storing provider credentials centrally within Nutanix Enterprise AI. Applications never need access to the actual OpenAI or Anthropic API keys. Instead, developers use Nutanix Enterprise AI scoped API keys with RBAC controls, significantly reducing the risk of credential leakage. API keys leaked = data leaked = no more control over your cost spent => CFO, CTO, CIO and DPO's nightmare. Flexibility without rewriting applications. Business requirements change. Costs change. Compliance requirements change. With Agent Gateway, organizations can switch routing from one provider to another simply by updating the gateway configuration. Moving from OpenAI to Claude, introducing AWS Bedrock, or redirecting workloads to a local model no longer requires a code audit or application redesign. Cost control and resiliency. As AI usage grows, so does the need for governance. Agent Gateway provides centralized token-based rate limiting, allowing organizations to enforce consumption limits at multiple levels: * Global token limits across a Unified Endpoint * Granular limits per endpoint * Limits per application, team, or API key In addition, built-in load balancing, rate limiting, and automatic fallback capabilities help maintain service availability. If a provider becomes unavailable, requests can automatically be redirected to an alternative model, helping ensure uninterrupted AI services. Complete visibility into AI usage. Without observability, managing AI costs and adoption becomes nearly impossible. Agent Gateway logs every request, providing insights into token consumption, model usage, applications, and teams. This allows organizations to better understand where AI is delivering value while maintaining control over spending. What's new in Enterprise AI 2.7. Beyond Agent Gateway, Enterprise AI 2.7 introduces several new capabilities, including: * Support for Local MCP Servers (Tech Preview) * Integration with Palo Alto Prisma AIRS for AI security * Model scanning and endpoint red teaming * Batch inferencing capabilities Final thoughts. The future of Enterprise AI isn't about committing to a single model provider. It's about creating a secure and flexible platform that allows organizations to use the right model for the right use case while maintaining control over security, governance, costs, and compliance. Nutanix Agent Gateway delivers that control layer, enabling enterprises to abstract AI providers, secure credentials, govern token consumption, and support both public and private AI models through a single unified endpoint.

Nutanix
Jun 8th, 2026
San José Mineta International Airport, Nutanix and Children's Discovery Museum of San Jose to create new sensory-friendly room.

San José Mineta International Airport, Nutanix and Children's Discovery Museum of San Jose to create new sensory-friendly room. The Nest by Nutanix Sensory Room at SJC Will Help Reduce Air Travel Anxiety and Stress for Children Travelers with Autism and Other Sensory Sensitivities June 9, 2026 San Jose, Calif. - June 9, 2026 - San José Mineta International Airport (SJC), in partnership with Nutanix (NASDAQ: NTNX) and Children's Discovery Museum of San Jose, will launch a new sensory-friendly room, The Nest by Nutanix, designed to support families traveling with children with autism and other sensory sensitivities. The Nest by Nutanix sensory room aims to provide a calm, welcoming environment that helps reduce the stress and anxiety associated with air travel, while preparing children for the flight ahead. Airports can be intensely stimulating spaces for neurodivergent travelers, filled with unfamiliar sounds, visuals, crowds and routines. With one in six children in the region experiencing sensory processing difficulties, SJC recognized a growing need for dedicated, supportive spaces that make travel more accessible. Building on its commitment to inclusion and family-friendly travel, SJC partnered with Nutanix and Children's Discovery Museum of San Jose to bring this innovative project to life. Designed by Children's Discovery Museum of San Jose, assisted by Corgan Architecture Firm and brought to life by Swinerton Builders, the 800+ square foot sensory room will feature interactive experiences that offer calming textures, captivating visuals and soothing sounds to support sensory regulation and focus. Leveraging nearly 20 years of expertise in designing exhibits and programs for neurodivergent children and their families, Children's Discovery Museum of San Jose established an advisory committee of parents, educators and community members who have firsthand experience and knowledge of the challenges associated with air travel for those with sensory sensitivities. This group will help guide design decisions, prototype testing and community outreach to ensure the space truly meets families' needs. "The collaboration and vision of San José Mineta International Airport, Nutanix and the Children's Discovery Museum will help make travel a reality for families with neurodivergent children," said San José City Manager, Jennifer Maguire. "Bringing The Nest by Nutanix sensory room to SJC is a meaningful reflection of San José's values and community-centered ethos." "With close to 1 in 22 children in California having autism, travel presents a challenge for their families," said San José Mayor, Matt Mahan. "Travel should be accessible for all, and I'm proud of SJC for creating a safe, warm and welcoming space for families who need extra support." "SJC is keenly aware of the stress that travel presents for neurodivergent travelers and their families," said Mookie Patel, director of aviation at San José Mineta International Airport. "We were the first Northern California Airport to introduce the Sunflower Lanyard program for travelers with hidden disabilities. As part of our ongoing efforts to create an inclusive travel environment for all, SJC is proud to partner with our friends at the Children's Discovery Museum and Nutanix to build The Nest by Nutanix sensory room for children with autism and other sensory sensitivities." The project also builds on SJC's proven success in serving families. The airport's Zoom Zone, designed by Children's Discovery Museum of San Jose, helped SJC earn recognition as one of the most "family-friendly" airports in the United States. Airport leadership reports that requests for acclimation tours - especially from families impacted by overstimulation and unfamiliarity - are common inquiries they receive. The new sensory room directly responds to this growing demand. "Children's Discovery Museum of San Jose is deeply dedicated to supporting all children and creating environments where they can thrive," said Linda Tsai, President and CEO of Children's Discovery Museum of San Jose. "The Nest by Nutanix sensory room reflects what is possible when community partners come together with empathy, expertise and a shared commitment to inclusion. We are proud to help create a space that supports neurodivergent children and their families, making travel more accessible, welcoming and less overwhelming so more families can experience the joy and connection that travel makes possible." Nutanix, a San Jose-based company that offers organizations one platform to run apps, data and AI anywhere, is the presenting sponsor for the sensory room providing a gift of $250,000. "For us, living our core values of being Hungry, Humble, Honest and with Heart means finding meaningful ways to do good through tech right here in the community we call home," said Jennifer Lepird, Chief People Officer at Nutanix. "It is both our privilege and our responsibility to give back to our neighbors. Supporting the new sensory room at the San José Mineta International Airport is a true reflection of our 'with Heart' value in action and will move the needle for a better, more inclusive world." For many families with neurodivergent children, air travel has simply not been an option. Through this partnership, SJC, Nutanix and Children's Discovery Museum of San Jose aim to change that and make travel more inclusive, accessible and welcoming for all. "Airport design is constantly evolving to meet the needs and ever-shifting demands of today's passengers. As a leading designer of airports across the globe, we've built many incredible spaces and it's refreshing to see how this partnership is considering those passengers who need a comforting space where they can enjoy the experience of travel," said Emiliano Ciarletti, Associate Principal, Corgan. "Bringing this sensory room to life is a truly meaningful project for our team," said Swinerton's Senior Project Manager Hannah Eyster-Young. "In partnership with Corgan, Swinerton is proud to collaborate with San José Mineta International Airport, Nutanix, and Children's Discovery Museum of San Jose to provide a space that prioritizes accessibility, comfort, and inclusion for all travelers." The Nest by Nutanix sensory room construction is underway and is expected to open in Winter 2026 and will be located between Terminal A and B, across from Gate 17. To keep up on the latest, please visit: https://www.cdm.org/nest-sensory-room-at-sjc/. About San José Mineta International Airport (SJC): fly simple. Fueled by a culture of innovation, San José Mineta International Airport (SJC) is the Bay Area's easiest and most dependable Airport due to its medium size, simple layout, temperate climate and location. SJC is located just minutes from downtown San José - the Bay Area's largest city and the Capital of Silicon Valley. SJC is a self-supporting enterprise owned and operated by the City of San José. SJC was rated California's top-performing airport for on-time departures by Cirium in 2024 and 2025. SJC currently offers nonstop service to more than 40 domestic and international destinations. The Airport's two fixed-base operators, as well as several corporate aviation tenants, serve the business aviation needs of Silicon Valley; corporate and general aviation traffic represents more than a quarter of aircraft operations at SJC. For more information and to connect with SJC on social media, visit flysanjose.com. About Children's Discovery Museum of San Jose. Kids lead the way at Children's Discovery Museum of San Jose, exploring and discovering through open-ended, play-based learning. More than 170 hands-on exhibits and activities in science, humanities, arts, nature, and health spark curiosity and ignite family fun, as children build life skills in creative and critical thinking, problem solving, and confidence. For more information about the Museum, visit www.cdm.org. About Nutanix Nutanix is a hybrid multicloud computing leader, offering organizations a unified software platform for running applications and AI and managing data anywhere. With Nutanix, organizations can simplify operations for traditional and modern applications, freeing them to focus on business goals. Trusted by more than 30,000 customers worldwide, Nutanix helps empower organizations to transform digitally and power hybrid multicloud environments consistently, simply, and cost-effectively. Learn more at www.nutanix.com or follow Nutanix on social media. Media Contacts: San José Mineta International Airport [email protected] Children's Discovery Museum of San Jose: Kristi Myllenbeck [email protected]

ARN
Apr 13th, 2026
Think Solutions guiding customers through change with Nutanix.

Think Solutions guiding customers through change with Nutanix. 13 Apr 2026 7 mins Leans into being a trusted advisor for customers. Managed service provider (MSP) Think Solutions has built a long-term, strategically aligned partnership with Nutanix to enable solution-focused customer conversations to help them navigate artificial intelligence (AI), infrastructure, and cloud. The MSP said customers increasingly want to experiment with AI but are not sure how it can fit within their budgets. Being transparent and offering options with solutions helps Think Solutions with the increase in enquiries about the emerging technology. With the Nutanix Cloud Platform (NCP) offering, the MSP has been able to provide customers with an opportunity to experiment with AI, said Think Solutions sales director Pedro Duarte. "For us at the moment, AI is a deep discussion across our customer bases," he explained to ARN during Nutanix's .Next summit. "Arnnet has got a lot of customers that have come to Arnnet and said, 'Arnnet know Arnnet need to do something, [but] Arnnet don't know exactly how internally - how can you help Arnnet?' "Looking at the new [Nutanix] announcements and the platform that can totally own AI is really a landing point." It allows customers to "play before they actually make the decision" to go off and do AI themselves, said Duarte. "AI is the new buzzword in the industry. Executives are saying, 'I don't care how you do it, figure out a way to get AI in the organisation,'" he noted. "They've got a fear of missing out." Think Solutions advises its customers not to panic, but to take stock, slow down, and make sure they make the right choice, Duarte said. "You can't make the wrong choice, because otherwise you're always playing catch up and you're not going to get budget twice," he said. "Arnnet is always looking at ways that Arnnet can evolve what Arnnet is doing and what Arnnet is providing to customers. "At least now, [with Nutanix] we can provide a landing point at which [customers] can do their proof of concept, get comfortable with it, and then eventually decide what they're going to do themselves." Leaving Broadcom. The MSP has been a long term Nutanix partner for about 13 years and is focused on small and medium enterprise in Australia, explained Duarte. "We started as a reseller," he said. "Arnnet saw that there was a need for Arnnet to provide a more managed, web-like experience for its customers. "We've moved into also being a service provider, building our own platform on Nutanix." For Think Solutions, conversations with customers have changed over the years, as it went previously with an infrastructure play. Duarte said the MSP is helping customers navigate a broad and complex market by simplifying choices amid the concurring geopolitical, supply chain, and licensing disruption issues from the VMware/Broadcom situation. "We're no longer a Broadcom partner," he said. "Arnnet were a Broadcom partner probably for as long as Arnnet were a Nutanix partner... and Arnnet were notified that [it was] terminating its partnership. "Arnnet were predominantly a reseller that had a significant amount of business. "For Arnnet personally, the announcement didn't come as a shock, but Arnnet were prepared for it through its Nutanix partnership. "Likewise, a lot of our customers were already on NCP, but the challenge now is assisting customers in navigating that." Every customer in Australia that Think Solutions is talking to is having a challenge with the Broadcom relationship. "It comes down to... whether they've got enough time to move off the Broadcom platform. If they haven't got enough time, how can we help soften the blow?" Duarte said. According to the sales director, the options that Nutanix introduces allows Think Solutions to have different discussions with clients and external storage providers. "From a partnering perspective, the partner programs obviously evolved a lot," he said. "Obviously, Arnnet saw Nutanix coming into the APAC [Asia Pacific] market for Arnnet. "The discussions that we were having then were all about education on the brand, who they were. "Now that's changed... I think they've got a strong market presence. The conversations that they're having with us and we're having with customers is what [Nutanix] can do for a customer." Duarte said Nutanix has done well in supporting the MSPs in its journey, which in turn allows Think Solutions to support its customers. "We have really close alignment with Nutanix from a technology and a marketing perspective," he explained. "As the technology evolves, the hardest thing for us as a partner is getting that messaging out so that customers are aware of what their options are." "The market in general is broad. The challenge for an MSP [has] always been, 'How do we take that broadness and make it really simple for a customer to consume?'" For Think Solutions, the current disruption provides the MSP with options to have a transparent conversation with customers. This gives the latter the chance to say, 'All right, we were looking at buying hardware,' 'Arnnet can't now,' or 'Arnnet has got a renewal coming up and Arnnet don't really know the timing,' explained Duarte. "We've got strategies that we address with that," he said. "The all-in engagement that you go through with the customer about procuring hardware and assisting with migration strategy. "If they now have time to do that, we get them to come to us. We can assist them in two ways. We usually have hardware that we can provide for swing migrations." It now sees future growth in Nutanix-based service provider offerings - particularly AI and containers as services - built on their existing multi-tenant and digital rights-as-a-service platform. Sound advice. "We've got options for the customer. I was talking to a customer the other day, and they've been hit with their renewal notice. They can't afford it," said Duarte. The customer felt they couldn't move forward but also didn't have the time to go out and buy hardware. With Nutanix, Duarte said Think Solutions can tell a customer they don't have to rip and replace what they have. "Here's an option for you to get off the platform that buys you time to make the right hardware choice, rather than trying to fast track things and maybe not make the right decision," he noted. "That's key, I feel." Providing this type of advice is key to the MSP's role as a trusted advisor. "We're not the type of MSP or service provider goes and acquires 100 customers a year," explained Duarte. "Arnnet grow organically and Arnnet really value those relationships Arnnet has with its clients. "That trusted advisor positioning with its customers is really important to Arnnet. It's understanding the business, understanding their requirements, aligning, and then making suggestions once Arnnet has that alignment, and not prior. "Sometimes that creates long sales cycles. It [can be] a two-year discussion about where they were and where we wanted them to be and helping them get there." Those long sales cycles can go towards long-term customers. For example, Think Solutions director Noel Brodie, who started the business in 1998, has an established relationship with one of the first customers he signed up, said Duarte. "That trusted advisor positioning with our customers is really important to us," he added. Lilia Guan travelled to Nutanix .Next 2026 conference as a guest of Nutanix. Don't miss a thing From its editors straight to your inbox. Get started by entering your email address below. Community Editor