Senior Manager

Job Description

What it’s all about?

• We are seeking a leader to work directly with key Irish clients to deliver positive change for Visa, the client and, most importantly, their customers.

• The candidate will be the conduit to the Irish market and be tasked with the go-to-market and product management for Visa Core Products & Solutions in Ireland, incl. the development of client specific product strategies and propositions.

• The candidate will have demonstrated a strong commercial acumen, with a deep understanding of customer trends, pain points and needs, and will build this into business cases for Visa and value cases for the clients.

• The candidate will be responsible for creating and managing the structures and processes for go-to-market activities and proposition development in Ireland, facilitating both short term progress and long-term strategic achievements.

• The candidate will be required to work in a complex matrix environment across Visa and the assigned Visa client base, collaborating with and managing stakeholders on a daily basis to ensure delivery of joint priorities.

• The candidate will play a key role in the direction and strategy of customer and Visa’s account strategy. As part of this, the candidate will lead the Product narratives and responses for key RfIs/ RfPs, in close collaboration with Account Executives, cross-functional teams, and European Product (“Hub”) teams.

What we expect of you, day to day.

• Lead the day-to-day management of Visa customer product strategy in Ireland, including both short term and long-term strategic planning, and alignments with Country Manager.

• Utilise data insights, market research and sound commercial acumen to develop propositions, following the Visa proposition development process.

• Regular cross-functional communications, both formally and informally, to ensure the matrix team is aligned to and actively delivering against our goals.

• Collaborate with counterparts inside the assigned banks, developing a deep understanding of their pain points and needs, and building relationships across the technology, business and delivery teams.

• Independently run Account Executive, Country Manager and client engagements and manage the end-to-end process, incl. stakeholder plan, proposition workshops, tracking & monitoring of progress, required escalations.

• Lead product narrative responses for key client engagements, e.g., RfIs/ RfPs, proposition workshops and specific product deep-dives.

• Identify new opportunities and collaboratively work with Account Executives, market leadership team, UK&I Product, Hub teams, Value-Added Services, and Sales Excellence to convert AANR with a short time to revenue. This includes being hands-on with MS Dynamics and help progress opportunities across the pipeline stages.

• Execute against the Visa 2030 Ireland Strategy, incl. driving the adoption of new use cases and payments form such as Visa Intelligent Commerce or Visa A2A

• Lead annual planning initiatives for the Irish market and closely liaise with Country Manager, Account Executives, Product Owners and UK&I Leadership Team.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

What we're after...

• Substantial knowledge of Irish Financial Services & payments ecosystem, new and emerging trends, regulatory & market landscape and existing issuer capabilities.
• Have or develop very quickly a strong understanding of all key Visa Consumer Solutions, incl. propositions, revenue & adoption levers, and required Product Owner support
• Substantial experience leading on end-to-end product and proposition narratives for Financial Services companies in Ireland. Can confidently pitch a range of matured or nascent products & propositions and use cases to clients, incl. senior management teams, product and technical audiences, requiring minimal supervision, and displaying broad product and proposition knowledge.
• Self-starter, with the ability to think and act independently, whilst always aligning and balancing the customer priorities to the Visa 2030 and Ireland market strategy
• Excellent communication and interpersonal skills/ability to influence with multiple stakeholders both internally and externally, specifically in working in a ‘matrixed’ environment.
• Is able to manage several small or mid-sized projects at the same time, with limited supervision and a proactive approach of involving stakeholders
• Is able to interrogate the commercial impact of delivering a products for a client, both in terms of revenue driven for Visa and for the client.
• Has the ability to bring a strategic mindset and a structured approach to go-to-market, addressing blockers quickly, and identifying areas of improvements to expedite time to launch & revenue
• Educated to degree level or equivalent professional experience.
• Regular travel across the Ireland market and infrequent travel to London required.