QA Team Lead

The QA Team Lead will oversee the quality assurance strategy and execution for the product, ensuring that the team delivers high-quality software products on time. The role involves leading a team of manual and automation testers, defining test strategies, and collaborating closely with other departments, including development and product management. The ideal candidate will bring technical expertise, leadership skills, and a passion for quality.

As a QA Team Lead, you will: 

• Lead and mentor a team of QA engineers, providing guidance on best practices, professional development, and technical expertise.
• Conduct regular 1:1s and performance evaluations, identifying skill gaps and creating development plans.
• Implement the overall QA strategy, including manual and automated testing frameworks.
• Develop test plans, test cases, and test scripts for new and existing features.
• Collaborate with stakeholders (Product, Development, Operations) to understand business requirements and develop a testing approach.
• Implement industry best practices for QA methodologies and testing tools.
• Drive automation efforts to reduce manual testing overhead and increase test coverage.
• Act as the main point of contact for QA-related matters, coordinating across different teams to ensure seamless communication.
• Prepare and present QA status reports, quality metrics, and test coverage data to management and stakeholders.
• Oversee the execution of test cases, ensuring high standards are maintained.
• Review test results, identify bottlenecks, and troubleshoot issues to improve quality.
• Provide technical assistance and review test automation scripts, frameworks, and performance test plans.
• Contribute to the planning and coordination of product releases, ensuring that QA deliverables are aligned with project schedules.
• Work closely with the DevOps and Release Management teams to support CI/CD pipeline improvements and quality gates.
• Handle escalation life cycle to ensure escalations are routed properly and in a timely manner until resolution.
• Perform other duties as assigned.

You are a strong fit for this role if you have: 

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Minimum of 5+ years in software testing, with at least 2 years in a leadership role.
• Proficiency in test automation tools (Cypress).
• Experience with performance testing tools (JMeter).
• Knowledge of programming/scripting languages such as JavaScript
• Proven experience in leading and mentoring teams.
• Experience in Agile/Scrum methodologies.
• Knowledge of CI/CD pipelines and cloud platforms.
• Ability to multi-task, work under pressure, and meet tight deadlines.
• Can identify and understand software bugs and issues.
• Understanding of module requirements and development processes.
• Understanding of triage and portfolio processes.

Benefits: 

• Competitive salary
• 20 Days of PTO (Paid Time Off) and 13 days of companywide holidays
• 8 hours to volunteer and impact the community
• Comprehensive benefits (Health/Dental/Vision/ 401K)
• The work/life set up you need to be successful.