Quality Engineer Technician 2

Job Description Summary

QE Technician works closely with quality engineers to investigate product nonconformance incidents to identify root cause of the issue, and define and implement preventive measures to reduce future recurrence. They will also analyze complaint information and conduct thorough investigation into the defect and how it escaped. The QE technician is expected to identify the root cause of the defect, how the defect escaped detection and what actions can be taken to reduce the likelihood of future recurrence. QE Technicians are the “doers” often tasked with completing projects.

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Summary:
Supports quality systems and procedures to ensure compliance with regulations, policies, and customer requirements. Performs audits as needed for all applicable business units. Works closely with Manufacturing Operations & Engineering personnel to provide feedback on process control results, equipment performance, product quality issues, and any other pertinent information related to the production environment. Responsible for providing technical assistance in troubleshooting manufacturing processes and maintaining quality standards. Assists in training of QC Inspectors and Manufacturing personnel. Provides input to management regarding overall plant quality and manufacturing efficiency.  Perform inspections as necessary (incoming materials, in-process, finished goods). Communicates nonconformance issues identified during inspection to appropriate personnel. Participates in internal investigations and/or external regulatory agency inspections.

Responsibilities:

• Maintain accurate records of quality data including all required documentation such as CAPA’s, deviations, corrective actions, change controls, etc.

• Work effectively with the Leadership Team to resolve quality issues that impact production schedules or product specifications.

• Train new inspectors as needed.

• Perform audits on the Quality Management System at regular intervals to assess its effectiveness.

• Sampling and inspection of materials on hold due to product or process nonconformance

• Root cause analysis investigation and reporting for nonconformances

• Customer complaint sample and product retain analysis

• Sample collection and analysis to aid troubleshooting production issues related to component defects

• Participation in training events to support quality improvements

• Process improvement activities such as work instruction updates, development of single point lessons and training presentations

• Apply fundamental scientific principles to develop solutions to complex problems.

• Interact regularly with customers and sales representatives concerning quality issues.

• Conduct investigations of nonconformances identified through the inspection process.

• Train production employees as necessary on sampling methods and inspection techniques.

• Make recommendations to management regarding quality improvement projects.

• Participate in cross functional teams focused on improving safety, quality, delivery, and cost.

• Follow all safety guidelines and regulations.

Qualifications:

• Associates Degree preferred.

• 1-3 years relevant experience.

• Ability to read, write and speak English.

• Proficient computer skills – Microsoft Office Suite.

• Good communication skills.

• Basic math skills.

• Detail oriented.

• Ability to problem solve using basic science and engineering principles.

• Strong organizational skills.

• Self motivated to complete tasks assigned.

• Knowledgeable in Lean Manufacturing Principles.

Work Environment:

• BD is a smoke-free campus.  Smoking and the use of electronic smoking devices, marijuana, or tobacco products are not allowed on BD property, grounds or in the parking areas.  We appreciate your cooperation in adhering to this policy

• False eyelashes, press-on fingernails, and Jewelry is not allowed on the production floor including dermals.  Any associate wearing dermals will be required to cover them while working on the production floor. 

• Shoes are required to be Steel Toe and non-slip for all associates while on the production floor for safety purposes.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers 

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

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Required Skills

Optional Skills

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Primary Work Location

USA SC - Sumter

Additional Locations

Work Shift

US BD 1st Shift 730am-4pm (United States of America)