Full-Time

Implementation Manager

Confirmed live in the last 24 hours

Perseus Group

Perseus Group

1,001-5,000 employees

Consulting
Enterprise Software
Financial Services

Compensation Overview

$72k - $108kAnnually

+ Profit Sharing Bonus

Mid, Senior

Remote in USA

Category
Quality Control & Compliance
Supply Chain Management
Operations & Logistics
Required Skills
Customer Service

You match the following Perseus Group's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Bachelor’s Degree and / or Accounting Degree preferred
  • Strong problem-solving skills
  • Excellent oral and written communication skills
  • Ability to work in a Team environment
  • Must be able to work remotely in a professional environment
  • Ability to work on multiple tasks within a defined timeline
  • 2-5 years of experience in a Professional Services or Support desk role
  • Excellent organizational, time management and customer service skills
  • Must be willing to travel
  • Experience on the NEWSTAR or FAST system is a plus
Responsibilities
  • Coordinate with the Director of Professional Services and the Project Manager to schedule and deliver Training
  • Conduct end-user training as needed by the company’s client base
  • Make best efforts to ensure a successful implementation
  • Strong ability to manage tasks, with excellent organizational and communication skills
  • Develop a close working relationship with each customer’s Team Leaders and Team Members to ensure project timelines and deliverables are on track
  • Provide feedback to the Director of Professional Services to improve the overall implementation process
  • Develop and document procedures resulting in repeatable processes which improve the success of the overall implementation
  • Work with the designated Project Manager to resolve any issues and / or delays to reduce the impact on the client and ensure a timely implementation
  • Pro-actively manage the training backlog to ensure the achievement of personal and departmental revenue goals
  • Contact existing clients and encourage them to schedule additional Training to ensure that all Departments for all Customers are maximizing utilization of the ERP and related systems
  • Participate and present break-out Training sessions at the Annual Customer Conference
Desired Qualifications
  • Previous Accounting and Production experience in the homebuilder industry preferred

Company Stage

N/A

Total Funding

N/A

Headquarters

Markham, Canada

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Integration of Optimal Blue enhances Perseus Group's mortgage and financial services capabilities.
  • Dark Matter Technologies' rebranding focuses on revolutionizing mortgage origination with cutting-edge tech.
  • Perseus Group's expansion into dealership software markets boosts global insights and innovation.

What critics are saying

  • Integration challenges with acquisitions may lead to operational inefficiencies and customer dissatisfaction.
  • Rapid acquisitions could strain Perseus Group's resources and management capacity.
  • Rebranding of Dark Matter Technologies may confuse customers and disrupt brand loyalty.

What makes Perseus Group unique

  • Perseus Group's acquisition of Dark Matter Technologies enhances AI-driven loan origination solutions.
  • The acquisition of Auto-IT expands Perseus Group's reach in dealership software markets.
  • Valeyo Inc. acquisition strengthens Perseus Group's financial technology offerings in Canada.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Unlimited Paid Time Off