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Customer Support Specialist, Unity
Posted on 4/21/2022
INACTIVE
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Data Analysis
JIRA
Salesforce
SQL
Unity
Excel/Numbers/Sheets
Requirements
  • Bachelor's degree in a technical discipline with strong academic performance
  • 3+ years of work experience in a customer/client-facing role
  • *Ability to work Pacific Timezone
  • A track record of:
  • Taking initiative with limited oversight
  • Operating in a time-sensitive environment
  • Learning something new / synthesizing lots of information
  • Working in a cross-functional environment
  • Clearly expressing a point of view (oral and written)
  • Communicating with high EQ
  • IT-related skills
  • Proficiency with Excel Formula /SQL
  • Experience with building reports and data analysis
  • Experience in providing customer support for analytics/automation related products
  • General understanding of cloud infrastructure and how the internet works
  • BONUS: experience with Salesforce, Jira or other similar tools
Rippling

501-1,000 employees

Employee management software
Company mission
Rippling is on a mission to eliminate the administrative work of running a company. The company offers an all-in-one platform to help manage HR and IT operations.
Company Values
  • Humility - We try to understand others before trying to be understood, even when it’s inconvenient.
  • Integrity - We try to do the right thing, especially when it’s inconvenient.
  • Responsibility - We take responsibility for our role in every outcome, especially when it’s inconvenient.
  • Never not my problem - We’re willing to step out of our lane to make life better for each other, and our customers.
  • We push the limits - We dream one size bigger. We always have the audacity to challenge the status quo.
  • We run hard - In business, every second matters. We act quickly and execute with urgency.