Full-Time

SR Fleet Manager

Confirmed live in the last 24 hours

Universal

Universal

1,001-5,000 employees

Automotive & Transportation
Industrial & Manufacturing

Senior

Norfolk, VA, USA

Category
Supply Chain Management
Transportation & Distribution
Operations & Logistics
Required Skills
Customer Service
Requirements
  • Knowledge of local, state, and federal regulations such as weight restrictions, permits, hazardous materials, and hours of service
  • Experience in managing DOT compliance
  • Strong communication skills to maintain awareness of drivers' movements and coordinate with customers
  • Ability to identify and resolve operational issues
  • Familiarity with generating rates and customer service processes
  • Knowledge of U.S. Customs requirements for imports and exports
  • Proficiency in using company systems for load and manifest statuses
Responsibilities
  • Ensure strict compliance of all local, state and federal regulations such as weight restrictions, permits, hazardous materials, and hours of service
  • Manage Company DOT compliance within operational area to ensure the safe operation of commercial motor vehicles including; drug and alcohol testing, driver log management, truck inspections, medical certificates, licensing and violations
  • Maintain awareness of Drivers movements through regular communication and to manage and adapt to delays and/or issues on the road
  • Coordinate business with Drivers and customers of the Company to optimize revenue for the Company, minimize transit time, and satisfy customer needs
  • Ensure that equipment (trailers, chassis, containers, etc.) is utilized efficiently and that all equipment is accounted for including any available equipment not currently in use
  • Identify tasks being performed and categorize then as pre-pulls, street turns, drops, pulls, drop and hooks and ensure they are accurately recorded in Company system
  • Coordinate changes made to operational plan (in real time) with Drivers and customers to ensure all stakeholders are aware of updates
  • Oversee all communications related to specialty load boards ensuring that customers and Drivers are made aware of relevant developments
  • Proactively identify operational issues wherever possible and implement a plan of action to correct and continue operations
  • Respond to unforeseeable issues with Drivers, routes, customers, and equipment by developing and implementing a plan of action to correct and continue operations
  • Continuously monitor rates while overseeing Drivers and operational plan to ensure contracted percentage payout is accurate and within company standards
  • Contact customer regarding any additional charges that occur as a result of the operational plan
  • Manage accident coordination such as instructions for drug and alcohol testing, towing, clean-up, re-power, load coordination and reporting
  • Collaborate with all stakeholders (customer service, payroll clerks, dispatch, and management) to address questions, formulate operational plans, address and resolve problems, and process requests for service or equipment
  • Determine necessity, arrange for, and authorize repairs of equipment in order to restore service and schedules
  • Contact steamship lines, storage, supplemental carriers, and/or any additional cost centers with accessorial charges which may impact the Company cost and thereby the rate charged to the customer
  • Coordinating delivery times to consignees from the shipper/steamship line
  • Monitor and be readily familiar with zone/book rates specific to assigned area of operation in order to provide rate quotes to customers
  • Utilize zone/book rates with knowledge of available capacity in specific lanes to solicit additional business from customers to maximize lane density
  • Utilize rail/port websites to track whereabouts and timing of any and all relevant equipment
  • Maintain up-to-date and accurate codes from U.S. customs for imports, exports and reservation numbers as appropriate
  • Ensure that movement of all import/export shipments within area of operational responsibility complies with U.S. Customs requirements
  • Update load and manifest statuses within Company system and identify/resolve discrepancies
  • Verify accuracy of Driver, customer, Company, and/or Customs information and identify, address and resolve inconsistencies wherever possible

Company Stage

IPO

Total Funding

N/A

Headquarters

Warren, Michigan

Founded

N/A

Growth & Insights
Headcount

6 month growth

1%

1 year growth

1%

2 year growth

1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Universal's strategic acquisition of Parsec could lead to expanded market reach and increased intermodal service efficiency.
  • The integration of electric vehicles into its fleet positions Universal as a forward-thinking company in sustainable logistics, potentially attracting eco-conscious clients.
  • Recognition by General Motors as a Supplier of the Year underscores Universal's reputation for quality and reliability, which can enhance client trust and business opportunities.

What critics are saying

  • The closure of subsidiaries and significant layoffs indicate potential financial instability and operational challenges within Universal Logistics.
  • A deeply depressed freight environment poses ongoing challenges to Universal's revenue growth and market position.

What makes Universal unique

  • Universal Logistics Holdings stands out by integrating electric vehicles into its fleet, showcasing a commitment to sustainability that differentiates it from traditional logistics companies.
  • The acquisition of Parsec, a market-leading rail terminal operator, enhances Universal's intermodal capabilities, setting it apart from competitors.
  • Being named a Supplier of the Year by General Motors highlights Universal's strong performance and alignment with major industry players.

Help us improve and share your feedback! Did you find this helpful?