Full-Time

Senior Account Manager

Expansion

Confirmed live in the last 24 hours

Nintex

Nintex

1,001-5,000 employees

Process automation and workflow management solutions

Robotics & Automation
Enterprise Software

Senior

Bellevue, WA, USA

Category
Customer Success Management
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Salesforce

You match the following Nintex's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 2-5 years full sales cycle experience
  • Experience selling SaaS solutions
Responsibilities
  • Build and execute on account plans and sales strategies that align with company objectives for top accounts to drive seamless delivery and account penetration.
  • Conduct quarterly account reviews with customers to ensure understanding of their roadmap / long-term goals and identify expansion opportunities.
  • Develop and maintain strong, long-lasting relationships with assigned customer accounts, serving as their trusted advisor and acting as the main point of contact within Nintex.
  • Nurture and expand relationships to uncover cross-sell/upsell opportunities through driving internal advocacy for Nintex, regularly engaging with them to assess their needs and align our solutions with their objectives, tracking progress accordingly.
  • Build and maintain brand presence within assigned accounts and propel consolidation of customer solutions entirely under the Nintex product umbrella.
  • Stay updated on industry trends, competitor offerings, market/product dynamics and emerging technologies, sharing relevant information with customers, answer their questions, provide relevant solutions and close competitive deals.
  • Guide new customers through the implementation process, ensuring a smooth transition to our software. Provide training and resources to help them get started to ensure they fully leverage the capabilities of our software.
  • Working cross-functionally with all Nintex departments to escalate customer issues, remove roadblocks, communicate customer challenges, and provide key feedback to insure we are continuously focusing on improving the customer experience.
  • Monitor customer satisfaction and take actions to enhance it.
  • Gather feedback from customers regarding their experiences with our software. Use this feedback to drive product improvements and enhancements.
  • Develop prospect or customer roadmaps during discovery calls to fully understand long-term company objectives, conducting in-depth analysis of requirements and challenges.
  • Develop account growth strategies and execute them to achieve revenue targets.
  • Proactively monitor customer usage and engagement with our software. Identify trends, potential issues, and opportunities for upsell or cross-sell.
  • Take the lead in closing deals and securing new business opportunities.
  • Monitor contract expiration dates and work on contract renewals and negotiation terms to ensure customer retention.
  • Ensure customer satisfaction and secure renewals by demonstrating the value of our software and services.
  • Utilize strong product knowledge and possess sufficient technical acumen to conduct effective, high-level demos before bringing in Sales Engineers, connecting prospects’ business objectives to specific Nintex solutions.
  • Use Salesforce to document the health of the sales pipeline funnel, accurately forecasting the expected revenue.
  • Keep accurate records of customer interactions and transactions for future reference and analysis.
  • Prepare regular reports on account status, including revenue forecasts and customer feedback.

Nintex provides a platform for process automation and management aimed at improving business workflows. Their products help organizations automate repetitive tasks and manage complex workflows, which enhances operational efficiency. The platform includes tools for process mapping, collaboration, advanced workflow automation, robotic process automation (RPA), eSignature capabilities, and process intelligence. Clients can design and deploy automation solutions tailored to their needs. Nintex stands out from competitors through its extensive partner ecosystem, which offers expert guidance and custom integrations to help clients maximize their use of Nintex solutions. The company's goal is to empower organizations to optimize their operations and achieve greater efficiency through effective process automation.

Company Stage

Series B

Total Funding

$131.3M

Headquarters

Bellevue, Washington

Founded

2006

Growth & Insights
Headcount

6 month growth

2%

1 year growth

2%

2 year growth

-2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for low-code platforms aligns with Nintex's recent product launches.
  • Expansion into the Middle East opens new market opportunities for Nintex.
  • AI-driven automation capabilities position Nintex well in the competitive enterprise software market.

What critics are saying

  • Increased competition from low-code platforms could erode Nintex's market share.
  • Geopolitical risks in the Middle East may impact Nintex's regional expansion.
  • Rapid AI advancements may outpace Nintex's current offerings, risking competitive edge.

What makes Nintex unique

  • Nintex offers a comprehensive platform for process automation and management.
  • The company provides AI-powered automation capabilities to enhance workflow efficiency.
  • Nintex Apps enables rapid development of personalized business-critical applications.

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Benefits

Global Gratitude and Recharge Days

Flexible Work Hours

Employee Wellness Programs

Paid Parental Leave

Invention/patenting assistance

Community impact, paid volunteer time, and opportunities

Intercultural learning and celebration

Multiple tools through which to learn and grow, and an incredible global community