Full-Time

Senior Account Manager

Expansion

Confirmed live in the last 24 hours

Nintex

Nintex

1,001-5,000 employees

Process automation and workflow management solutions

Senior

Bellevue, WA, USA

This role is a hybrid role in our local Nintex office.

Category
Customer Success Management
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Salesforce
Requirements
  • 2-5 years full sales cycle experience
  • Experience selling SaaS solutions
Responsibilities
  • Build and execute on account plans and sales strategies that align with company objectives for top accounts to drive seamless delivery and account penetration.
  • Conduct quarterly account reviews with customers to ensure understanding of their roadmap / long-term goals and identify expansion opportunities.
  • Develop and maintain strong, long-lasting relationships with assigned customer accounts, serving as their trusted advisor and acting as the main point of contact within Nintex.
  • Nurture and expand relationships to uncover cross-sell/upsell opportunities through driving internal advocacy for Nintex, regularly engaging with them to assess their needs and align our solutions with their objectives, tracking progress accordingly.
  • Build and maintain brand presence within assigned accounts and propel consolidation of customer solutions entirely under the Nintex product umbrella.
  • Stay updated on industry trends, competitor offerings, market/product dynamics and emerging technologies, sharing relevant information with customers, answer their questions, provide relevant solutions and close competitive deals.
  • Guide new customers through the implementation process, ensuring a smooth transition to our software. Provide training and resources to help them get started to ensure they fully leverage the capabilities of our software.
  • Working cross-functionally with all Nintex departments to escalate customer issues, remove roadblocks, communicate customer challenges, and provide key feedback to insure we are continuously focusing on improving the customer experience.
  • Monitor customer satisfaction and take actions to enhance it.
  • Gather feedback from customers regarding their experiences with our software. Use this feedback to drive product improvements and enhancements.
  • Develop prospect or customer roadmaps during discovery calls to fully understand long-term company objectives, conducting in-depth analysis of requirements and challenges.
  • Develop account growth strategies and execute them to achieve revenue targets.
  • Proactively monitor customer usage and engagement with our software. Identify trends, potential issues, and opportunities for upsell or cross-sell.
  • Take the lead in closing deals and securing new business opportunities.
  • Monitor contract expiration dates and work on contract renewals and negotiation terms to ensure customer retention.
  • Ensure customer satisfaction and secure renewals by demonstrating the value of our software and services.
  • Utilize strong product knowledge and possess sufficient technical acumen to conduct effective, high-level demos before bringing in Sales Engineers, connecting prospects’ business objectives to specific Nintex solutions.
  • Use Salesforce to document the health of the sales pipeline funnel, accurately forecasting the expected revenue.
  • Keep accurate records of customer interactions and transactions for future reference and analysis.
  • Prepare regular reports on account status, including revenue forecasts and customer feedback.

Nintex provides a platform for process automation and management aimed at improving business workflows. Their products help organizations automate repetitive tasks and manage complex workflows, which enhances operational efficiency. The platform includes tools for process mapping, collaboration, advanced workflow automation, robotic process automation (RPA), eSignature capabilities, and process intelligence. Clients can design and deploy automation solutions tailored to their needs. Nintex stands out from competitors through its extensive partner ecosystem, which offers expert guidance and custom integrations to help clients maximize their use of Nintex solutions. The company's goal is to empower organizations to optimize their operations and achieve greater efficiency through effective process automation.

Company Size

1,001-5,000

Company Stage

Series B

Total Funding

$131.3M

Headquarters

Bellevue, Washington

Founded

2006

Simplify Jobs

Simplify's Take

What believers are saying

  • Nintex's expansion in Saudi Arabia aligns with the region's digital transformation trend.
  • The demand for eSignature solutions is increasing, benefiting Nintex's offerings.
  • Low-code/no-code platforms are gaining traction, supporting Nintex Apps' market potential.

What critics are saying

  • Increased competition from emerging RPA vendors could erode Nintex's market share.
  • Economic instability in the Middle East may affect new offices in Saudi Arabia.
  • Rapid technological advancements may require significant R&D investment for Nintex.

What makes Nintex unique

  • Nintex offers a comprehensive platform for process automation and management.
  • The company provides low-code/no-code solutions with Nintex Apps for easy application development.
  • Nintex's strong partner ecosystem enhances its market presence and client support.

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Benefits

Global Gratitude and Recharge Days

Flexible Work Hours

Employee Wellness Programs

Paid Parental Leave

Invention/patenting assistance

Community impact, paid volunteer time, and opportunities

Intercultural learning and celebration

Multiple tools through which to learn and grow, and an incredible global community

Growth & Insights and Company News

Headcount

6 month growth

3%

1 year growth

3%

2 year growth

0%
HR Tech Wire
Mar 4th, 2025
Sarah Visbeek Joins Nintex as General Counsel

Nintex, a global leader in intelligent process automation powered by AI, today announced the appointment of Sarah Visbeek as its new general counsel.

IT Press Releases
Mar 4th, 2025
The Top Robotic Process Automation Software According to the FeaturedCustomers Winter 2025 Customer Success Report

Market Leaders - Appian, Automation Anywhere, Blueprint Software Systems, Keysight, MuleSoft, NICE Systems, Nintex, Pegasystems, Redwood Software, SS&C Blue Prism, Tungsten Automation, and UiPath were given the highest "Market Leader" award.

PR Newswire
Nov 18th, 2024
Nintex Introduces Nintex Apps, Enabling Businesses And Partners To Easily Build Engaging Applications That Drive Productivity And Innovation

Nintex Apps connects with Nintex Workflow and Document Automation to streamline complex work and unify data across systems. BELLEVUE, Wash., Nov. 18, 2024 /PRNewswire/ -- Nintex, a global leader in intelligent process automation powered by AI, today announced Nintex Apps – an intuitive application development product that enables business users, IT teams, process experts, and Nintex partners to rapidly build and deploy personalized, business-critical applications. Nintex Apps connects seamlessly with Nintex workflow and document generation products, enabling businesses to easily create purpose-built applications that streamline complex workflows and processes. With Nintex Apps, businesses can easily consolidate data from disparate systems and reduce the need for additional technologies. "What stands out about Nintex Apps is its remarkable ability to accelerate the development process," said Shaun Leisegang, General Manager for Automation, Data, and AI at Tecala, a technology and IT services company

Nintex
Oct 30th, 2024
Western Sydney University Partners with Nintex to Deliver Real-World Learning Experiences

Western Sydney University partners with Nintex to deliver real-world learning experiences.

Automation Today
Sep 10th, 2024
Nintex Expands in Middle East, Opens Office in Saudi Arabia

Nintex expands in Middle East, opens office in Saudi Arabia.