Operations Intern
Posted on 3/31/2023
Toronto, ON, Canada • Vancouver, BC, Canada
Experience Level
Desired Skills
  • Must be enrolled in an accredited post-secondary institution; where students program requires cooperative/internship credit
  • Minimum 1-2 years' (part time) experience working in a customer facing and/or service role
  • Excellent verbal and written communication skills (Bilingualism considered an asset)
  • Must be able to work independently with efficiency in an extremely fast-paced, results driven environment
  • Individuals with high integrity and ability to work in a collaborative team environment
  • Self-starter, with a certain degree of creativity and problem-solving ability
  • Strong computer and technology knowledge/skills
  • Ability to multi-task and work in a fast-paced environment
  • Must have excellent organizational skills and an ability to handle multiple priorities in a very fast-paced and evolving environment
  • High degree of accuracy and strong attention to detail
  • Genuine interest in client support and technology
  • Capable of working both independently and in team environments, across various levels of the organization
  • You thrive in an everchanging environment and are often described as a self starter who might not know the all the answers, but is resourceful enough to figure out where to seek them out
  • You take pride in your work product, always ensuring to complete a thorough review before submitting, demonstrating a high level of accuracy
  • A familiarity with the live entertainment and concert industries considered an asset!
  • A passion for live events and desire to learn about the entertainment industry!
  • In an effort to provide an immersive experience over the 15-week term, we are requiring that the role be hybrid
  • Travel may be required
  • Work closely with Support team, getting hands on experience with ticketing platforms
  • Learn about technology utilized for access control and point of sales
  • Collaborate with regional departments, shadowing teammates as they support clients using the various ticketing software platforms
  • Assist in on-site and remote support when needed
  • Use troubleshooting techniques and tools to identify the root cause of issues
  • Buddying up with Client Support Specialists to learn what it takes to be a Ticketmaster Client Support Specialist
  • Attending client calls, logging details, follow up tasks, troubleshooting issues etc
Live Nation Entertainment

10,001+ employees

Live entertainment and eCommerce
Company Overview
Live Nation Entertainment is the live entertainment and eCommerce company.