Full-Time
Customer Account Representative
Applied Fluid Power
1,001-5,000 employees
Distributes industrial motion and fluid power
No salary listed
Austin, TX, USA
In Person
Associate's
 Sales & Account Management (1) |
|---|
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- Have 2-4 years of work experience in a related field.
- Have general knowledge of sales order processing and standard inventory practices.
- Have experience working with enterprise resource planning software, customer enterprise resource planning software, and Microsoft Excel.
- Have good computer skills, including knowledge of Windows, Outlook, Internet Explorer, Adobe, and keyboarding.
- Have advanced Excel knowledge and proficiency.
- Have the ability to deal with customers by phone and in person.
- Have excellent interpersonal and communication skills.
- Be dependable, self-motivated, and able to work independently.
- Have a High School Diploma or GED.
- Serve as the customer service and inside sales interface between the customer and Bay Advanced Technologies.
- Process PACE inventory, customer order transactions, and customer order inquiries using the company distribution software, P21, manufacturing software, M2M, and other software tools.
- Interact directly and frequently with the Field Sales Representative, including participating in joint customer visits and supporting contract pricing and inventory management.
- Serve as the contact for all PACE-related functions.
- Work with the largest customer to manage product supply for a consigned inventory program.
- Coordinate with the internal shipping logistics department to meet customer satisfaction requirements.
- Coordinate with inventory control to maintain the integrity of inventory at customer consigned locations.
- Coordinate directly with customer representatives to resolve inventory issues and ensure customer satisfaction.
- Perform electronic PACE cycle counts, typically weekly, working directly with the customer and Materials Manager.
- Process sales orders for parts used by the customer, referred to as PACE pulls.
- Check price and stock at the customer's request.
- Interact with Outside Sales regarding contract quotes.
- Check voicemail messages and respond to customers.
- Expedite PACE-released parts with back orders through the purchasing and production team.
- Create and manage the PACE back-order report daily.
- Provide tracking information or proof of delivery when requested by the customer.
- An Associate's Degree is preferred.
Applied Fluid Power acts as a value-added distributor and technical solutions provider for industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. It sources leading brands and offers specialized services and engineering support to MRO and OEM customers across most industrial markets through multiple sales channels. It differentiates itself by combining a broad catalog with technical expertise and multi-channel distribution to tailor solutions and speed access for plant maintenance and manufacturing needs. Its goal is to help customers improve uptime, reliability, and efficiency through reliable parts, services, and know-how for industrial equipment.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Cleveland, Ohio
Founded
1923
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Simplify's Take
What believers are saying
- Applied added Fluid Power Sales in November 2025, extending manifolds and power-unit fabrication.
- Hydradrayne added roughly $260 million sales and $30 million EBITDA in December 2024.
- Applied raised fiscal 2026 guidance on April 28, 2026, signaling solid demand momentum.
What critics are saying
- Hydradyne integration risk hits execution through 2026 across sales, systems, and culture.
- Fluid power demand weakens if industrial capex slows, compressing branch utilization quickly.
- Parker Hannifin and Eaton pressure margins with proprietary products and direct-channel strength.
What makes Applied Fluid Power unique
- Applied Fluid Power spans 19 locations through Hydradyne and Fluid Power Sales acquisitions.
- Its engineering-heavy distribution blends hydraulics, pneumatics, electromechanical, and filtration capabilities.
- Cleveland-based Applied Industrial Technologies gives it scale, procurement leverage, and cross-selling reach.
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Benefits
401(k) Retirement Plan
401(k) Company Match
Health Insurance
Tuition Reimbursement
Employee Assistance
Paid Vacation
Flexible Work Hours
Remote Work Options
Paid Holidays
Professional Development Budget
Conference Attendance Budget
Wellness Program
Mental Health Support
Gym Membership
Phone/Internet Stipend
Home Office Stipend
Company News
Applied Industrial Technologies reported second-quarter results that exceeded analyst expectations, with revenue rising 10.4% year-on-year to $1.35 billion. The industrial products distributor posted GAAP earnings of $3.17 per share, beating consensus estimates by 8.7%. The company's performance was driven by volume growth across both business segments, with automation solutions posting over 20% organic sales growth. The Engineered Solutions segment achieved 13% organic growth, supported by strong project pipelines. CEO Neil Schrimsher attributed the results to increased technical maintenance activity and ongoing sales initiatives. Management highlighted demand from semiconductor manufacturing, data centres, and consumer packaged goods sectors. Applied Industrial provided guidance for financial year 2027 of $11.90 earnings per share at the midpoint, slightly above analyst expectations.
Applied posts strong end to FY25 as organic growth accelerates. Applied ended fiscal 2026 with its strongest organic growth in more than three years and raised its intermediate targets to $7 billion in sales and a 14% EBITDA margin. Fluid power, power transmission and automation products distributor Applied Industrial Technologies reported its 2026 fiscal fourth quarter and full-year financial results on Aug. 13, showing a sharp acceleration in organic growth to close its fiscal year. 4Q results. Cleveland-based Applied posted total 4Q sales of $1.353 billion, up 10.4% year-over-year. Acquisitions contributed 30 basis points to the increase, while foreign currency added another 40 bps. Excluding those factors, organic sales jumped 9.7% year-over-year, including a 12.9% increase in the company's Engineered Solutions segment and a 7.9% gain in Service Center. The overall organic gain accelerated considerably from 6.0% in 3Q, 2.2% in 2Q and 3.0% in 1Q. It also represented a major swing from a year earlier, when Applied's 4Q25 organic sales increased just 0.2% following declines in each of the first three quarters of fiscal 2025. "We had a strong finish to fiscal 2026 with fourth quarter sales, EBITDA, and EPS achieving record quarterly levels and exceeding our expectations," Applied President and CEO Neil Schrimsher said in the company's financial release. "Organic sales growth of 10% was the strongest in more than three years with trends strengthening across both segments." Schrimsher added that Applied's growth momentum reflects its technical position and ongoing sales initiatives alongside an increasingly favorable end-market backdrop. AIT's 4Q gross margin was 30.4%, down about 20 bps year-over-year. EBITDA of $177.6 million jumped 16.1% from $153 million a year earlier, while EBITDA margin expanded more than 60 bps to 13.1%. Net profit of $118.6 million increased 10.0% year-over-year, while diluted EPS of $3.17 increased 13.2%. The quarter included $6.4 million of pre-tax LIFO expense, up from $2.9 million a year earlier. Full-Year results. For its full-year financials, Applied reported total sales of $4.967 billion, up 8.8% year-over-year, while sales increased 5.4% on an organic basis. That compared with fiscal 2025 sales growth of 1.9% and a 2.3% organic decline. Applied's full-year net profit of $414.5 million increased 5.5% from $393 million in 2025, while diluted EPS increased 8.2% to $10.95. EBITDA of $618.2 million increased 10.0% from $562 million a year earlier. The company generated $484 million of operating cash flow during fiscal 2026 and spent $317 million on share repurchases, more than double the $153 million spent in fiscal 2025. 2027 outlook. Applied issued its initial fiscal 2027 outlook calling for total sales growth of 4.0%-6.5%, EBITDA margin of 12.5%-12.8% and diluted EPS of $11.65-$12.15. The sales outlook follows Applied's 8.8% growth in fiscal 2026 and compares with its initial fiscal 2026 guidance issued a year ago that called for 4%-7% total sales growth and 1%-4% organic growth. Applied said its positive sales momentum has carried into the new fiscal year, with organic sales up an estimated 7% year-over-year so far in 1Q27. Schrimsher said the company continues to benefit from elevated technical MRO spending and internal sales initiatives within its Service Center segment, while Engineered Solutions order momentum remains positive. Applied also raised its intermediate financial objectives, now targeting $7 billion in annual sales and a 14% EBITDA margin. The company expects to reach those targets over the next five years, depending on macroeconomic conditions, M&A activity and progress on internal initiatives. The $7 billion sales target would represent an increase of about 41% from Applied's fiscal 2026 sales level. Recommended Reading
Applied Industrial Technologies reported 10% organic sales growth in Q4 2026, its strongest performance in over three years. The Engineered Solutions segment led with 13% organic growth, driven by a 20% surge in automation as customers increased adoption of robotics and vision systems. The Service Center segment grew 8%, with 27 of the top 30 industry verticals showing year-over-year gains. Technology now represents over 15% of Engineered Solutions, benefiting from semiconductor and data centre infrastructure demand. For fiscal 2027, management raised five-year targets to $7 billion in sales and 14% EBITDA margin. Capital allocation will prioritise mergers and acquisitions, with nearly $2 billion in balance sheet capacity. However, LIFO expense is expected to reach $24 million to $28 million in fiscal 2027, whilst interest expense will rise following the expiration of a favourable rate swap.
Applied Industrial Technologies reported fourth-quarter earnings of $3.17 per share, beating analyst estimates of $2.92. Revenue rose 10.4% year-over-year to $1.4 billion, surpassing the expected $1.29 billion. Shares gained 4% in premarket trading. Organic sales grew 9.7%, the strongest growth in over three years. The Engineered Solutions segment led with 12.9% organic growth, whilst Service Centre posted 7.9% growth. Net income increased 13.2% to $118.6 million, and EBITDA climbed 16.1% to $177.6 million. For fiscal 2027, the industrial products distributor forecasts earnings between $11.65 and $12.15 per share, with the midpoint below current analyst consensus. Management cited macroeconomic uncertainty related to geopolitical developments and trade policy.
American Industrial Technologies and ideaForge to Launch strategic joint venture. 08 June 2026 American Industrial Technologies today announced the signing of a Letter of Intent with ideaForge Technology Inc. to explore the formation of a strategic joint venture. AIT recently announced that it has entered into a non-binding letter of intent to merge with SIM Acquisition Corp. The proposed partnership combines AIT's rapidly expanding telecommunications, IoT, logistics, AI, and mobility ecosystem with ideaForge's globally recognized leadership in unmanned aerial systems (UAS), autonomous drone technology, and defense-grade aerial intelligence platforms. "This proposed joint venture represents the convergence of AI, mobility, secure communications, and autonomous systems," said John Chiorando, Chairman and CEO of American Industrial Technologies. "Together, we believe we can build a globally differentiated platform capable of serving enterprise, industrial, public safety, and government customers with next-generation technologies that are secure, scalable, and built for the future." "This partnership represents an important step toward expanding access to reliable, mission-ready drone technology across global markets," said Ankit Mehta, Director of ideaForge Technology Inc. "Together, we aim to deliver scalable aerial intelligence solutions supporting critical operations for defense, government, enterprise, and industrial customers." The proposed joint venture is expected to focus on: * - AI-enabled drone and robotics platforms * - Drones-as-a-Service ("DaaS") solutions * - Secure communications and tactical mobility * - Border security and public safety applications * - Industrial inspection and infrastructure monitoring * - Enterprise AI integration and edge computing * - Hybrid satellite and cellular communications * - U.S.-based electronic component manufacturing and IoT assembly initiatives As part of the LOI, the companies intend to explore opportunities to integrate advanced AI capabilities, secure 5G communications, satellite connectivity, and autonomous operational intelligence into ruggedized next-generation mobility and drone platforms designed for both commercial and government deployment. Completion of the proposed transaction remains subject to the negotiation and execution of a definitive shareholding agreement, a definitive joint venture agreement, and customary approvals. AIT's growing ecosystem includes recurring revenue IoT solutions, 3PL and 4PL logistics operations, enterprise mobility deployments, and expanding government and defense sector relationships throughout North America, South America, and Europe. Through the proposed joint venture, AIT is expected to play a significant role in expanding access to United States defense, homeland security, and government drone opportunities by leveraging its existing relationships, infrastructure, logistics capabilities, mobility platforms, and operational footprint across enterprise and government channels. The partnership is intended to position ideaForge's advanced drone technologies for broader deployment across U.S. defense, public safety, tactical communications, critical infrastructure, and federal agency environments. ideaForge has established itself as a global leader in drone innovation, serving defense, homeland security, mapping, surveillance, and industrial sectors with advanced autonomous aerial systems trusted in some of the world's most demanding operational environments. The companies also intend to evaluate opportunities surrounding: * - U.S.-based drone electronics, component, and telecom device manufacturing * - AI-powered companion devices * - Tactical communications infrastructure * - Integrated hybrid satellite and cellular connectivity ecosystems The proposed partnership is expected to support strategic expansion into: * - Defense and public safety markets * - Smart infrastructure * - Industrial automation * - Logistics and transportation * - Telecommunications * - AI-driven field operations Additional details regarding product initiatives, manufacturing plans, commercial deployments, and strategic partnerships are expected to be announced in the coming months. About American Industrial Technologies. American Industrial Technologies, Inc. (AIT) recently announced the execution of a non-binding letter of intent to take the Company public through a deSPAC transaction with SIM Acquisition Corp. I (Nasdaq: SIMA). Formerly known as Q1 Wireless, AIT is an American industrial platform spanning defense, autonomy, and telecommunications. Founded more than three decades ago, AIT operates a 33-year carrier launch and device distribution business serving Tier 1 and Tier 2 wireless carriers, a 3PL and 4PL logistics infrastructure across the United States, Europe, and Latin America, and is bringing American manufacturing capacity online in 2026 with a focus on drones, counter-UAS systems, and secure encrypted devices for law enforcement, government, and enterprise agencies. Headquartered in Orlando, Florida in a 106,000-square-foot operations and warehouse facility, AIT's Orlando operations have been recognized as a Top Workplace for six consecutive years and employ more than 200 people. About ideaForge. ideaForge Technology Inc is a global leader in unmanned aerial systems (UAS) and drone technology, providing advanced autonomous solutions for defense, homeland security, mapping, surveillance, inspection, and industrial applications worldwide.