About Integrated Specialty Coverages

Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial insurance wholesaler leading innovation in the market.

Backed by one of the leading private equity firms, KKR, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners.

Job Summary

Reporting to the Chief Claims Officer, the Claims Director will be responsible for the oversight of Commercial Auto Claims, specifically responsible for overseeing and managing transportation claims. This role will also be responsible for management and due diligence of claims settlement and/or resolution. Sample claims will stretch across Long Haul & Domestic, PD, Cargo & Trailer Interchange, Non Trucking Liability.

Position Responsibilities

Establish and maintain claims best practices, litigation procedures, and operational processes
Monitor claims outcomes through review and audit of performance and results
Close contact and management of TPA’s performance, ensuring adequate reserving
Oversee settlement approvals of claims up to $250k
Oversight of claims resolution/ subrogation across construction, trucking, hospitality, entertainment, and property, in all 50 states
Act as the company’s representative during litigation. Must be able to handle 20+ active claims in litigation simultaneously with the support of a team
Must have a strong track record of efficiently settling claims to maintain the financial interests of the organization
Some travel to TPA offices for due diligence, reporting back to the C-Suite
This role will manage a team of 9 consisting of claims adjusters and call center staff
Will negotiate and act as a representative of the organization during litigation

Minimum Qualifications

Bachelor’s Degree
10+ years of claims experience in commercial property & casualty lines, commercial auto preferred, for a carrier, TPA, or MGA
Strong track record of managing several vendor relationships at once
5+ years as litigation representative for complex claims involving mortalities
5+ years managing claims teams/ claims operations function
5+ years of people management experience
MGA experience a plus
Preference given to candidates with experience and familiarity with the Texas judicial claims system

Role Progression

This role may progress to AVP to VP.

The starting annual pay scale for this position is listed below. Actual starting pay will be based on factors such as skills, qualifications, training, and experience. In addition, the company offers comprehensive benefits including medical, dental and vision insurance, 401(k) plan with match, paid time off, and other benefits.

ISC’s salary ranges are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

National Pay Range

$132,000—$165,000 USD

Benefits of Working at ISC

Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows
Professional development opportunities
Owner Referral Program
Work from home reimbursement for remote/hybrid roles
Burnalong digital health and wellness platform
Canary emergency financial assistance program
Comprehensive medical, dental, vision
Life/AD&D Insurance
Confidential, Employee Assistance Program
Health Savings Account, includes company contribution
Short-term disability
Voluntary benefits - supplemental accident, critical illness, hospital insurance
Employee discounts
401(k) Plan with company match contribution
Various Time Off Programs
11 company paid holidays

Applicants may contact the ISC HR department via e-mail or phone to request and arrange for an accommodation that will allow the applicant to successfully complete the application process. Applicants needing assistance may request accommodation at any time. Please contact ISC at [email protected] or 760-599-7242.

ISC believes in creating long-term relationships by being responsive and relevant and by consistently delivering value to our community of customers. Specifically, we focus on attracting, developing, and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude, and fostering a collaborative and mutually supportive environment.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, gender identity, sexual orientation, marital status, medical condition, genetic information, mental or physical disability, military or veteran status, or any other characteristic protected by local, state, or Federal law.

**Must be legally authorized to work in the United States without employer sponsorship.**

**ISC participates in the Federal E-Verify program**

Claims Director

Integrated Specialty Coverages, LLC

Compensation Overview

6 month growth

1 year growth

2 year growth

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