Manager – Repair Field Operations

Job Title:

Manager, Repair Field Operations

The Providence, RI service branch of Otis Elevator Company is searching for a highly motivated Manager, Repair Field Operatio to oversee the repair of equipment as well as employee selection, training and safety for all assigned projects.

Job Responsibilities:

• Must have the ability to lead and direct the field operations for a large volume of non-contract repairs
• Open order sales support, route control, scheduling and quality assurance
• Maintaining customer quality assurance; emphasis on safety, improving efficiencies, managing the expenditure of labor, materials and performance to estimate
• Ability to coordinate daily activities with the branch’s project manager and work well with general contractors, owner’s agency and developers for various sites
• Providing technical support
• Authorizing change orders
• Drive safety in the workplace

Education:

• High school education, or equivalent required.
• Associate or technical degree is a plus
• BA/BS degree in operations, construction management, general management, or similar degree preferred for candidates who do not have technical field experience

Experience/Qualifications:

• 3+ years of Elevator industry experience is required for candidates who do not have a college degree.
• Candidates must have excellent communication skills and be able to work in a highly team-oriented and dynamic environment.
• Self-motivated individuals who have the ability to manage many simultaneous projects and responsibilities are a must.
• Candidates must have strong computer skills.
• Experience leading a team of technicians in the elevator or similar industry is strongly desired.

Location/Relocation:

• The job duties for this role require work to be performed 100% in the office or on job sites. Remote work is not available. By submitting your application, you are willing and able to meet these requirements.
• Relocation assistance is not available for this position.

Perks and Benefits

• 401(k) plan that includes generous company match and a separate automatic retirement contribution
• Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment
• Three weeks paid vacation and paid company holidays
• Paid sick leave - Employee assistance and wellness incentive programs
• Life insurance and disability coverage
• Voluntary benefits, such as legal, pet, home, and auto insurance
• Birth/adoption and parental leave benefits
• Tuition reimbursement program
• Peer recognition and service anniversary awards, as well as spot performance bonus opportunities