Senior Analyst

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

The Company

Liberty Mutual Investments (LMI) manages Liberty Mutual Insurance Group’s (LMIG) global financial assets across global markets and private domains to build capital and generate income. With over $100 billion in assets under management (AUM) and a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY, LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. 

LMI has been on a transformation path to spur innovation, capitalize on deep expertise, and scale its returns on long-term flexible capital through a “one firm, one portfolio, one team” mindset. Our operating model is built on three pillars: centralized portfolio construction, asset management, and investment-enabling services. The teams are structured as Investment Business Units (IBUs) working in concert: Global Strategy & Capital Allocation, Risk Management, Global Credit Markets, Global Alternative Markets, Global Liquid Markets, and Global Investment Solutions. Our portfolio spans a broad spectrum of public and private asset classes, and we are committed to expanding our capabilities and our toolkit in furtherance of our mission.

The Position

• Reporting to the Head of Business Transformation of Liberty Mutual Investments (LMI), the Senior Analyst, Product & Strategy will drive impactful insights and shape the future of our products across LMI through market research, user analysis and performance measurement to create & refine compelling product strategies that transform investor decisions and ability to execute business goals across our firm.
• Supports the planning, development, execution and measurement of transformation across business units, including process design, improvement, and continuous experimentation and horizon scanning of external trends and best practices.

Responsibilities:

• Supports continuous improvement and innovation activities to drive continued business growth and transformation. Reinforces a culture of creativity and holistic thinking into product and business teams.
• Leads Discovery efforts across business, product, data and technology teams that provides insights for optimizing existing processes and products to enhance efficiency and end user experience.
• Analyzes product performance data to identify patterns, measure success, and identify areas for improvement.
• Collaborates with stakeholders to define OKRs and KPIs and regularly review to identify performance and future opportunities for improvement
• Provides clear and detailed requirements to development teams, ensuring they have the information needed to build the product.
• Monitors external landscape through research, horizon scanning and competitive trends to proactively bring recommendations and insights to end users for improvements or innovative solutions. This may involve reading industry publications, attending conferences, and networking with other professionals to focus on opportunities for continuous improvement
• Identifies opportunities for improvement and efficiency across operations through productivity and automation solutions, including identifying new tools to address gaps or obstacles for end users to enhance and evolve overall ways of working.
• Works with Product Owners and Program Managers to identify dependencies across products, addressing and accounting for as needed in business transformation plans and activities.
• Assists in developing, testing, and deploying solutions for LMI, while keeping goals, business priorities and new or existing technology and methodologies in mind to eliminate redundancies and ensure consistency and effectiveness

• • Ability to approach problems methodically and come up with creative and effective solutions. 
  • Ability to empathize with users and understand their pain points and needs. 
  • Comfortable navigating ambiguity to drive business outcomes. 
  • Understand analytical tools and techniques to interpret data, identify trends, and draw actionable insights. 
  • Understand basic statistical methods and how to apply them to analyze product performance and user behavior. 
  • Hands on experience in designing and conducting user surveys, interviews, and focus groups to gather qualitative insights. 
  • Proven experience in communicating effectively with various stakeholders, including product managers, designers, developers, and executives.  
  • Curiosity to understand user behavior, market dynamics, and emerging technologies. 
  • Facilitate cross-functional collaboration and communicate effectively to a wide variety of audiences at all levels of the organization. 
  • Understand credit investments, including Limited Partnerships, direct private investments, structured products, and other marketable securities is preferred. 
  • Prior experience with public and private credit investments and planning tools such as Simcorp, eFront, Anaplan, Aladdin, Cobalt, and Burgiss a plus. 
  • Minimum of 4 years of finance or investment operations/technology implementation and Agile experience. 
  • Bachelor`s degree required. Advanced degree in Business preferred. 

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.  

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.  

We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.  

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits 

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 

Fair Chance Notices 

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco