Fraud Operations Analyst

Are you a natural detective with a knack for spotting patterns others miss? Do you thrive on solving complex puzzles and finding creative solutions? Avant is on the hunt for a Fraud Analyst to join our Fraud Operations team in Chicago. We are looking for someone who is not only curious and has good attention to detail, but also possesses enthusiasm for tackling fraud. In this role, you’ll dive deep into data, unravel intriguing cases, and use your sharp working memory to stay ahead of emerging threats. If you’re passionate about outsmarting fraudsters and eager to make a real impact, this is your chance to shine. Join us and be a crucial part of our mission to protect our customers with your investigation skills!

What you'll do at Avant:

• Investigation & Analysis: Utilize your curiosity and analytical skills to investigate suspicious activities

• Data Examination: Leverage your strong working memory and attention to detail to thoroughly examine transaction records, system logs, and other relevant data. Spot discrepancies and trends that may indicate fraudulent behavior

• Reporting & Communication: Prepare notes on your findings and evidence, clearly communicating information to internal stakeholders

• Collaboration: Work closely with Avant’s fraud analytics team, BSA/AML team, and call center operations, to identify emerging threats, collect evidence, and communicate pertinent findings to business leaders. Partner with Policy, Data Science, and Engineering to improve tooling to scale internal operations for fraud

• Creative Problem-Solving: Apply creative thinking to develop new methods and techniques for detecting and preventing fraud. Think outside the box to address emerging threats and enhance our fraud prevention strategies

• Regulatory Compliance: Ensure that all investigative activities and fraud prevention measures comply with relevant regulations and company policies

• Documentation: Maintain accurate and organized records of investigations, ensuring all evidence and documentation are thorough and easily accessible

• Deep-Dive Analysis: Conduct thorough investigations into specific accounts uncover the underlying reasons behind suspicious activities. Identify the origins and patterns of fraudulent behavior, ensuring comprehensive understanding and effective mitigation

• Continuous Improvement: Stay informed about the latest trends and developments in fraud detection and prevention. Continuously seek opportunities to enhance your skills and contribute to process improvements
   

Why you’re a fit at Avant:

• Bachelor’s degree (Finance, Criminal Justice, Data Analysis, or a related field is preferred)

• Excellent working memory to retain and process large amounts of information, recognize patterns, and make informed decisions

• High level of accuracy and thoroughness in analyzing data and identifying subtle discrepancies

• A genuine passion for investigating and solving fraud-related challenges. Eagerness to learn and explore new techniques and technologies in the field

• Proficiency in data analysis software and tools, effective communication skills, and the ability to work both independently and collaboratively

• Able to work efficiently in a fast-paced, changing environment with competing priorities

• 2+ years experience in fraud, conducting cyber fraud or other financial crime-related analysis or investigations, or equivalent preferred

• Familiarity with SQL preferred

This role is based on our downtown Chicago Office, located in the Merchandise Mart. We highly value collaboration and our hybrid schedule (M, T, Th in-office) enables flexibility to balance work and individual priorities.

Compensation Range:

The base salary range for this job is USD $60,000 - USD $90,000 / Year

This role is based on our downtown Chicago Office, located in the Merchandise Mart. We highly value collaboration and our hybrid schedule (M, T, Th in-office) enables flexibility to balance work and individual priorities.

Employees new to Avant typically come in below the midpoint of the pay range. The compensation range is based on the level outlined in the job posting, and compensation decisions are dependent on each applicant's experience, skills and abilities. 

[If an outstanding applicant's experience and skill level is above or below the qualifications outlined in the job posting, we reserve the right to make an offer at a different level than the one listed in this job posting, which may have a different compensation range.]

This role is eligible for additional incentives, including an annual bonus. These rewards are allocated based on level, impact and performance in the role.

Our benefits include:

• Choice of great Medical, Dental, and Vision Insurance Plan options

• 401(k) match

• Flexible Time Off

• Flexible Work Environment - (i.e. Mon/Tues/Thurs in-person)

• Generous Paid Parental Leave, Adoption Assistance and Post-parental leave ramp-up program 

• Lunch Allowance (Fooda) and In-office Snacks

• Summer Fridays 

• Fun In-Office and Virtual Social Events

• And who doesn’t love the swag

Check out our Avant Blog!

We believe that a diverse set of backgrounds and experiences helps us create the most innovative solutions for our customers. We invite you to apply to our positions even if you do not meet 100% of the qualifications listed in the description. If you’re passionate about our mission and aligned to our values, we hope you’ll come contribute to our awesome culture.

Why Avant is the place for you:

At Avant, we believe our values make a difference:

Authenticity. We show up to work as our whole selves and make sure others can too.

Collaboration. We can only succeed when we do so as a team.

Problem-Solving. The harder the problem, the more satisfying the solution.

Customer. We are all owners of the customer experience.

Initiative. Plan. Adapt. Get Sh!t Done.

We believe that great ideas come from anyone and anywhere, that everyone is an owner who drives change, and that we have more fun when we work together. We're problem solvers who love collaborating with intelligent and highly-motivated people to reshape the face of digital banking. Avant offers terrific perks and benefits, fun social events with employees who actually like hanging out together, and a flexible growth environment where trying your hand at new projects and being the active owner of your career path is encouraged and supported.