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Field Service Technician Iii
Posted on 4/20/2022
INACTIVE
Locations
Phoenix, AZ, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Requirements
  • HS Diploma or GED
  • Graduated from an accredited automotive repair school
  • 5 or more years' experience in a traditional automotive repair shop
  • Proficient in using hand tools and power tools
  • In navigating a laptop or computer in a windows or Mac environment
  • Know basics of diagnosis and workflows
  • Able to read electrical schematics
  • Limited Diagnostic exposure
  • Understands how high voltage and low voltage electricity works (basic electricity theory)
  • Able to perform tire repair and vehicle alignment
  • Some hybrid repair background a plus
  • Can diagnose and explain basic vehicle electronic communications like the CAN Bus system
  • Ability to drive non-commercial truck and trailer
  • Ability to travel up to 75% of the time, or as needed
  • Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours
  • Valid Passport and ability to travel within United States & Canada
  • Must possess a valid driver's license, and maintain a clean driving record
  • Parts department and billing experience preferred
  • Experience using a work order management system including repair documentation
  • Preferred
  • Exhibits patience and eagerness to learn
  • Remains positive when dealing with difficult situations
  • Strong organizational and time management skills along with attention to detail
  • Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs)
  • Fully Vaccinated against the COVID-19 virus (proof required)
  • Must be at least 18 years old
Responsibilities
  • Initially help support pre-production vehicle builds, including assisting cross functional teams
  • Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant
  • Operate remotely until the local service center opens, if applicable
  • Follow Rivian repair procedures with efficiency without compromising quality and safety
  • Perform or assist with assigned diagnosis, repairs, installations, and inspections on vehicles
  • Assist or support vehicle repairs in a setting outside of a service center
  • Conduct road tests on vehicles to ensure quality of the repair
  • Perform necessary parts operations such as parts ordering, receiving, shipping and inventory
  • Stay up to date with technical skills and required training
  • Support campaigns and containment initiatives
  • Maintain and process accurate expense reporting as needed
  • Maintain high quality work and efficiency while working with little supervision
  • Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment
  • Provide service support to the field to support the Service organization
  • Ability to perform duties and communicate with a high level of professionalism, in a customer facing environment
Rivian

10,001+ employees

Electric vehicles manufacturer
Automotive
Company mission
Rivian is on a mission to keep the world adventurous forever. The company believes there is a more responsible way to explore the world and is determined to make the transition to sustainable transportation an exciting one. Rivian designed their emissions-free Electric Adventure Vehicles to challenge what's possible.
Benefits
  • Ownership for All: We offer every employee the opportunity to own Rivian stock through equity programs, supporting their financial wellness.
  • Mental and Emotional Wellness: We provide employees and their families access to mental wellness platforms and our Employees Assistance Program
  • Fertility and Family Planning: We support diverse family-building journeys, providing employees with benefits such as paid parental leave and financial support for adoption, fertility treatments or surrogacy.
  • Competitive Compensation: We offer competitive compensation packages driven by mutual investment in our long-term growth and success.
  • Career Development: We enable all employees to own their development. Continuous learning opportunities and tuition reimbursement help drive performance, boost engagement and develop future leaders.
  • Transgender Benefits: In alignment with WPATH guidelines, our 2022 plans provide coverage toward medical, pharmacy and cosmetic needs.
Company Values
  • A diverse workforce
  • Embracing active allyship
  • Purpose-driven partnerships
  • Supporting our team