SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

PRODUCT GROWTH LEAD (STARLINK)

Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. We are committed to offering access to high-speed internet to customers worldwide and to providing a world class experience of Starlink for all users. You will join the Growth team that is responsible for launching, growing, and improving Starlink around the world. This team will be located at our Hawthorne, CA headquarters but may relocate as needs demand.

RESPONSIBILITIES:

• The Starlink Product Growth Lead will be responsible for scaling specific product offerings across the globe.
• Research industry ecosystems to inform the business on product positioning 
• Oversee the customer journey on the web and mobile applications and the offline experience with delivery, installation and set-up, identifying areas for improvement and leading scoping and implementation of changes
• Communicate and drive product improvements across the business by working with key stakeholders including application software, design, product engineering, marketing, country launch, and customer support 
• Assess consumer insights and analytics to identify winning & losing demand generation approaches
• Lead development and execution of strategic programs (e.g., campaigns, new channels) to maximize global sales for a product category

BASIC QUALIFICATIONS:

• Bachelor’s degree
• 2+ years of professional experience in product marketing, growth strategy, go-to-market planning, consulting or business operations

PREFERRED SKILLS & EXPERIENCE:

• 3+ years of product marketing, growth strategy, go-to-market planning, consulting or business operations
• 1+ years in early and growth stage startups working with lean teams
• Distinctive business judgment and communication skills
• Excellent project management, problem solving and analysis skills
• Experience analyzing data, identifying insights, and developing creative approaches to solving problems
• Experience leading complex operational and strategic initiatives
• Industry experience in telecom, technology, automotive, maritime, media, and/or entertainment
• Proven ability to facilitate new channel partnerships and strategies for a product

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and weekends as needed
• Willingness to travel to customer sites, other SpaceX locations, and events as needed

COMPENSATION AND BENEFITS:

Pay Range:

Product Growth Lead / Level II: $90,000.00 -$115,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k)-retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.

ITAR REQUIREMENTS:

• To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.