Full-Time

Voip Engineer

Posted on 4/4/2024

EliseAI

EliseAI

51-200 employees

AI-driven property management communication platform

AI & Machine Learning
Real Estate

Compensation Overview

$80k - $120kAnnually

+ Equity + Comprehensive Benefits + Medical Coverage + Dental Coverage + Vision Coverage + Parental Leave + Commuter Benefits + Fitness Stipend + Company-Paid Lunch + Social Events + Unlimited Vacation + Paid Holidays

Expert

New York, NY, USA

Required Skills
TCP/IP
Communications
Requirements
  • Proven experience (5+ years) in telecommunications engineering or a similar role, preferably in a technology-driven environment.
  • Expertise in designing, implementing, and managing telecommunications infrastructure, including VoIP, SIP, PBX, and messaging systems.
  • In-depth knowledge of networking concepts, protocols, and technologies, such as TCP/IP, DNS, DHCP, VLANs, and routing/switching.
  • Familiarity with telephony hardware, software, and standards, as well as telecommunications regulations and compliance requirements.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex telecommunications issues and implement effective solutions.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external stakeholders.
  • Proven ability to manage multiple projects and priorities in a fast-paced environment, while meeting deadlines and delivering high-quality results.
  • Relevant certifications (e.g., Cisco CCNA/CCNP, CompTIA Network+, Avaya ACSS) are a plus.
Responsibilities
  • Telecommunications Infrastructure Management: Designing, implementing, and maintaining the telecommunications infrastructure that supports our conversational AI platform, including voice, data, and messaging systems.
  • System Integration: Integrating telecommunications systems with our AI platform and other internal/external systems to enable seamless communication across multiple channels.
  • Network Configuration and Optimization: Configuring and optimizing network devices, protocols, and services to ensure optimal performance, reliability, and security.
  • VoIP and SIP Implementation: Implementing and managing VoIP (Voice over Internet Protocol) and SIP (Session Initiation Protocol) solutions to support voice-based interactions within our AI platform.
  • Security and Compliance: Implementing and maintaining security measures to protect telecommunications systems from cyber threats and ensure compliance with relevant regulations and standards.
  • Performance Monitoring and Analysis: Monitoring the performance and usage of telecommunications systems, analyzing data to identify areas for optimization and improvement.
  • Troubleshooting and Resolution: Providing technical support and troubleshooting assistance to resolve telecommunications issues and incidents promptly, minimizing downtime and disruption.
  • Vendor Management: Collaborating with telecommunications vendors and service providers to procure necessary equipment, software, and services, as well as to resolve issues and optimize service delivery.
  • Documentation and Training: Creating and maintaining documentation for telecommunications systems, processes, and procedures. Providing training and support to internal teams on telecommunications-related topics as needed.

EliseAI provides an all-in-one AI platform for property management, utilizing machine learning to automate communication through email, text, chat, and phone calls. The technology integrates with existing systems, handles prospect inquiries, schedules appointments, and offers customizable responses, ultimately increasing operational efficiencies for businesses in the housing industry.

Company Stage

Series C

Total Funding

$90.8M

Headquarters

New York, New York

Founded

2017

Growth & Insights
Headcount

6 month growth

22%

1 year growth

41%

2 year growth

92%
INACTIVE