Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
Primary Function
The Quality Control (QC) Underwriter III is responsible for re-underwriting loans files selected for review in accordance with the company’s Quality Control Plan. Accuracy and timeliness are key to this process. Results from these reviews are key leading and lagging indicators used by executive management to assess underwriting risk for the organization.
- Conduct reviews in accordance with agency and company standards to include individual analysis of:
- Loan application
- Credit profile/report(s)
- Debt and assets
- Income/financial statements
- Loan values/loan-to-value ratios
- Appraisal reports
- Collateral and supporting documentation
- Identify loan deficiencies and calculate the risk grade on each (significant, moderate, minor)
- Provide Operations with a clear picture of the findings noted with required detail to ensure understanding and provide an adequate response
- Escalate files with suspected fraud to the Fraud Investigations Unit
- Identify quality trends and work with the Quality Control Management Team to recommend and drive corrective action
- Ensure compliance with Caliber policies, processes, and practices
- Perform other duties and/or participate on department projects as assigned
Education and Experience Requirements
- High School Diploma or equivalent; Bachelor’s degree preferred
- 5-7 years of progressive related experience.
- Residential mortgage underwriting experience
- DE certification; VA LAAP/SAR preferred
- Experience working with Fannie Mae Desktop Underwriter and Freddie Mac Loan Prospector
Knowledge, Skill, and Ability Requirements
- Knowledge of FHA, VA, USDA, Non-QM, FNMA and FHLMC policies and guidelines
- Knowledge of mortgage loan processing, compliance, investor products and underwriting guidelines
- Knowledge of mortgage insurance (MI) guidelines
- Working knowledge of various fraud tools
- Strong interpersonal, oral and written communication skills
- Excellent customer service orientation
- Ability to multi-task, effectively prioritize tasks and responsibilities; effective time management
- Strong analytical skills; effective decision making skills with the ability to appropriately exercise independent judgment
- Strong quality orientation with an attention to detail and accuracy
- Ability to work independently, as well as, effectively function as a member of the QC Team
- Accountability; strong work ethic
- Integrity, ability to maintain and work with confidential information
- Strong Microsoft Office skills to include MS Word & Excel
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
Additional Information:
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
Company Benefits:
Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!
Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW:
Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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