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Fraud Prevention Specialist
Confirmed live in the last 24 hours
Experience Level
Desired Skills
  • High school diploma or equivalent required; some college coursework preferred
  • At least 4 years of experience in outbound phone call environments and preferred fraud prevention or risk management in the financial services or crypto currency industry a plus
  • Excellent communication skills with the ability to engage users in conversation and communicate complex information clearly and concisely
  • Excellent English language skills
  • Strong attention to detail with the ability to accurately record and document information
  • Ability to work in a fast-paced and rapidly changing environment
  • Make outbound phone calls to verify user information and detect and prevent fraud in our platform
  • Analyze user data to detect and investigate suspicious activity and identify patterns of fraudulent behavior
  • Review real time photos and ID data to assess fraud probability
  • Communicate with internal teams to share fraud prevention insights and collaborate on risk mitigation strategies
  • Collaborate with Customer Support teams to provide guidance on fraud detection and prevention and provide information to the team as necessary
  • Maintain accurate and detailed records of all phone calls and interactions
  • Support the Customer Support mission on an as needed basis
Bitcoin Depot

51-200 employees

Cryptocurrency ATM network
Company Overview
Bitcoin Depot's mission is to provide the most secure, convenient, and fastest cryptocurrency transaction. Bitcoin Depot is the largest cryptocurrency ATM Network offering users the ability to buy and sell Bitcoin and over 30 other cryptocurrencies instantly at thousands of locations across the United States.
  • Health benefits + employer contribution
  • Premium coffee & gourmet teas
  • Weekly catered lunch
  • Monthly company outings & celebrations
  • Quarterly philanthropy activity
  • Company paid fitness pass
  • 401k matching