Responsibilities:

• Support all aspects of strategy creation and implementation, forecasting, sales account management, training, and education to a select number of enterprise customers.
• Partner with executive regional sales leaders to define, set up, and operationalize key processes, including Sales Forecasting, Sales Reporting, and Analytics, and Operations.
• Assist account management teams through full sales cycles with activities including the quote, special pricing, and deal tracking, rebate, EOL terms, and revenue management.
• Work with various Turvo internal partners (Operations, Finance, Sales, Marketing and Product) to drive continuity of supply and process improvement.
• Implement and help to standardize business reporting for strategic analysis and internal business review.
• Implement and maintain metrics of customer forecast and fulfillment including historical data analysis, waterfall analysis, trending analysis, etc.
• Participate in the development of regional Sales Operations processes to streamline workflows.
• Take the lead in performing daily sales administration and operations tasks including forecast management, customer demand fulfillment, leading customer level supply commitment.
• Producing and maintaining sales reports; Presenting and distributing data interpretations; Making recommendations to the marketing and sales departments.
• Harnessing technology to remove bottlenecks and boost efficiency.
• Entering information into the customer relationship management (CRM) system.
• Update customer statuses and info in Gainsight for current customers with the Customer Success Team

Experience:

• Minimum 5 years of experience working in Sales Operations, partnering with Sales professionals.
• Salesforce certification and at least 5 years of Salesforce experience (workflows, Process Builder, customizations, etc.)
• Previous experience in Marketing with an understanding of communicating brand, product vision and roadmap.
• Experience with sales tools (Salesforce, ZoomInfo) & marketing tools (HubSpot).
• You have content creation experience building assets and materials that are externally facing and can be used by the sales team to facilitate their sales cycles.
• You can demonstrate a working knowledge of training techniques and best practices for onboarding or adopting new technologies.