Project and Campaign Management Resource Manager

Responsibilities:

This role will be responsible for leading and developing a team of Campaign Managers that designs and executes successful Direct Mail and Retail acquisition marketing campaigns on behalf of our business partners. This person will manage the strategic and executional goals for the card organization related to acquisition marketing. They will interact and partner with other teams across MG&I and Performance Marketing to drive efficiencies in the executional processes to achieve our key OKRs around improving cycle time, capacity, cost to serve, and quality. The focus with each campaign will be to utilize their interpersonal skills to coordinate with operational groups across the partners, and stakeholders of the Card Services teams to ensure that resources are aligned to the top priorities.

Qualifications:

• 7+ years of campaign management marketing, advertising, media, agency, or creative strategy experience
• 5+ years leading and developing people
• Bachelor’s Degree required

Ideal candidates would be able to do the following:

• Lead and function effectively in a matrix organization
• Be results-oriented with strong attention to detail and problem-solving skills 
• Possess strong business and marketing acumen with an ability to identify business opportunities, deliver results, and adjust plans as appropriate
• Demonstrate they are customer-obsessed by understanding the customer experience
• Have a proven ability to operate in a process-oriented environment, adhere to risk/control, procedure and process expectations, while appropriately delivering what’s best for the customer.
• Experience managing large diverse teams