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Vehicle Operations Specialist
Posted on 3/23/2022
San Jose, CA, USA
Experience Level
Desired Skills
  • At least 2 years of experience with operations, logistics, or lot management
  • Must be at least 21 years of age
  • Previous EV or detailing experience a plus
  • Ability to lift up to 50 Ibs safely
  • Valid state driver's license with a safe driving record
  • Ability to obtain and maintain local sales licenses if applicable in your state
  • Proficiency with computers and software
  • Ability to work in a fast-moving environment that changes day to day
  • Flexibility to work based on the demands of the business, which may require working evenings/nights or weekends
  • Desire to work in workplace that is employee centric and has a foundational focus on the environment and clean energy solutions
  • Ability and willingness to travel (up to 40% of the time) as required to support other market launches and operations
  • Fully vaccinated against the COVID-19 virus (proof required)
  • Serve as key player for physical locations including setting schedules, prioritizing vehicle workflows, requesting resources, and coordinating work efforts with on-site managers
  • Manage charging station capacity and maintenance to ensure there is a plan of action based on scheduled customer demand and prioritization
  • Manage the lot and ensure that there are safe and usable drivelines in the lot at all times
  • Complete final quality checks, create effective service orders, and provide feedback to service and other teams as needed
  • Ensure product quality standards through supporting vehicle wash and/or detailing/paint correction activities
  • Prepare paperwork for open states deliveries
  • Validate paperwork, scan, and file completed dealer jackets in secure file cabinet, FedEx all deal jackets to central title at end of day
  • Conduct various audits to include but not limited to; security, inventory, asset location, etc
  • Communicate and surface roadblocks as well as proposed resolutions to management where needed
  • Ensure adequate stock of supplies and inventory resources proactively reaching out when applicable
  • Receive, inspect and process incoming inventory, including completing Bill of Lading (BOL) paperwork
  • Prepare, inspect, and stage vehicles for remarketing to be transported to the auction via carrier
  • Work cross-functionally with proper communication and collaboratively with other teams onsite and remote
  • Complete assignments with a high level of accuracy and embrace ambiguous situations
  • Be resourceful, explore your curiosity, and ask questions to seek customer centric solutions to problems
  • Additional work and tasks as needed from the business
  • Ability to transport vehicle while working in various weather elements
  • Participates in continuous improvement activities with guidance from leads/managers

10,001+ employees

Electric vehicles manufacturer
Company Overview
Rivian is on a mission to keep the world adventurous forever. The company believes there is a more responsible way to explore the world and is determined to make the transition to sustainable transportation an exciting one. Rivian designed their emissions-free Electric Adventure Vehicles to challenge what's possible.
  • Ownership for All: We offer every employee the opportunity to own Rivian stock through equity programs, supporting their financial wellness.
  • Mental and Emotional Wellness: We provide employees and their families access to mental wellness platforms and our Employees Assistance Program
  • Fertility and Family Planning: We support diverse family-building journeys, providing employees with benefits such as paid parental leave and financial support for adoption, fertility treatments or surrogacy.
  • Competitive Compensation: We offer competitive compensation packages driven by mutual investment in our long-term growth and success.
  • Career Development: We enable all employees to own their development. Continuous learning opportunities and tuition reimbursement help drive performance, boost engagement and develop future leaders.
  • Transgender Benefits: In alignment with WPATH guidelines, our 2022 plans provide coverage toward medical, pharmacy and cosmetic needs.
Company Values
  • A diverse workforce
  • Embracing active allyship
  • Purpose-driven partnerships
  • Supporting our team