Full-Time
Partner Success Manager
End-to-end cloud native automotive platform
Compensation Overview
$79,560 - $134,550
Mid, Senior
Minnesota, USA
- 3+ years of DMS experience in the auto industry
- Proven experience implementing SaaS solutions in large and small auto dealerships
- Exceptional written and verbal communication skills, interacting with all levels of stakeholders
- Established ability to articulate technical jargon into consumable levels of understanding for adult learners
- Proven ability to take customer suggestions or insights and translate them into technical deliverables
- Must have experience solving complicated service and software issues and be ready to handle red, yellow, green status
- Ability to interact with product and senior leadership to present detailed client roadblocks and own the solution
- This role is NOT a relationship only role. The right person must enjoy going into the weeds to solve issues!!
- 3+ years in Project Management or Project Lead role is preferred
- PMP Certification a plus
- Ability to travel (25 - 30%)
- Facilitate key stakeholders during the implementation life cycle to successfully deploy our DMS
- Provide DMS training to dealership staff in all departments and having fun while doing it
- Proactively identify implementation risks and mitigate them effectively and efficiently
- Manage training and setup items in an organized manner, keeping detailed notes, and effectively passing along notes and action items to our customer transition team
- Manage the dealership relationship long term by providing high-touch account management
- Actively participate in upselling dealership clients on new cutting-edge solutions and transformational products
- Experience working in an early-stage startup environment is a plus
Tekion's mission is to build the world's best business applications in the cloud. The company's flagship product helps automotive companies power their retail.
Company Stage
Series D
Total Funding
$435.1M
Headquarters
Pleasanton, California
Founded
2016
6 month growth
↓ -1%1 year growth
↑ 1%2 year growth
↑ 49%Benefits
Competitive compensation and generous stock options
100% employer-paid top-of-the-line medical, dental and vision coverage
Great benefits including unlimited PTO, parental leave and free snacks and beverages
The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies
Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
Work on the latest and coolest technologies – everything is home-grown and built ground-up
A dynamic work environment with a strong sense of community and collaboration
The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
Exciting opportunities for career growth and development