Full-Time

Server Assistant

All Accor

All Accor

10,001+ employees

Global hotel management, franchising, loyalty program

Compensation Overview

$15.45/hr

+ Tip Eligible

Chicago, IL, USA

In Person

Must be legally eligible to work in the United States.

Category
Retail (1)
Required Skills
Customer Service

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Requirements
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Ability to speak, read and write in English
  • Must be available to work flexible shifts including AM, PM, evenings and weekends
Responsibilities
  • Consistently offer a professional, friendly greeting and engaging service
  • Offer the highest level of support. Assists their server as much as possible in as many ways as possible
  • Taking food items from the kitchen to the guest tables with grace, precision, and speed
  • Carrying a tray and a tray jack that weigh up to 30 pounds at a swift pace efficiently
  • Clears tables when guests are finished. Works with other FOH team members to make sure enough “hands” are available when a table is finished
  • Sets each table in their section flawlessly and perfectly. Checks each table for completeness of setting
  • Makes sure tables are aligned perfectly, chairs are aligned perfectly, candle holders, etc.
  • Stocks side stations and maintains appropriate pars of silverware, glassware, napkins, share plates, marking trays and condiments throughout service
  • Maintains water levels throughout service. Remember which positions are which tables are drinking which type of water
  • Performs all assigned side work before, during, and after their shift
  • Follow brand policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Follow hotel time and attendance policy
  • Follow grooming and attire guidelines
  • Other duties as assigned
Desired Qualifications
  • Previous Food & Beverage experience an asset, but not required

Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.

Company Size

10,001+

Company Stage

IPO

Headquarters

Issy-les-Moulineaux, France

Founded

1967

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Simplify Jobs

Simplify's Take

What believers are saying

  • H1 2026 revenue rose 3.0% and EBITDA climbed 6.5% at constant currency.
  • Pipeline reached 268,000 rooms by June 2026, supporting openings through 2027.
  • Share buybacks totaled €450 million in 2026, signaling strong free cash flow confidence.

What critics are saying

  • Grizzly Research’s March 2026 trafficking allegations triggered an internal investigation and reputational damage.
  • Middle East disruption cut Q2 2026 performance, especially UAE Lifestyle revenues, until conflict eases.
  • If Essendi regulatory approvals stall, Accor loses planned cash returns and strategic simplification.

What makes All Accor unique

  • Accor’s asset-light franchise model deepened with Essendi disposal agreed July 23, 2026.
  • H1 2026 revenue diversification across Premium, Midscale, Economy and Luxury cushioned Middle East shocks.
  • The H World loyalty tie-up, phased through 2026, expands cross-border member demand.

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Benefits

Employee Discounts

Professional Development Budget

Company News

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